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       #Post#: 121600--------------------------------------------------
       Re: Manchester Council, PCN code 73, Wrong Registration Entered
       (0/O) in Arndale Car Park
   DIR By: Hardwired7223
       Date: June 12, 2026, 8:07 am
       ---------------------------------------------------------
       --- Quote from: tincombe link ---
       >
       > The payment was successful, and I have attached a photo of the
       Visa payment receipt for the transaction that was issued by the
       machine at the time
       >
       > Where is this pl?
       >
       --- End Quote ---
       The receipt is below:
  HTML https://cdn.imgpile.com/f/T5M9DMn_xl.jpeg
       --- Quote from: tincombe link ---
       >
       > The Council submits that upon purchasing parking time
       motorists are required to accurately enter the full vehicle
       registration by using the correct letters/numbers on the keypad
       (Evidence 17).
       >
       > 17. Photographs of keyboard at paystation
       >
       > ??
       >
       --- End Quote ---
       Paystation & keyboard photos are below:
  HTML https://cdn.imgpile.com/f/FoehI0L_xl.png
  HTML https://cdn.imgpile.com/f/0ksfZg0_xl.png
       --- Quote ---
       >
       > The requirement to enter the VRM must be in the Order. If it
       isn't and all it requires is payment, then this isn't at issue
       and your appeal must be allowed.
       >
       > Where are items 19 and 20 pl?
       >
       --- End Quote ---
       19 is here
  HTML https://paperless-ngx.netgeneration.co.uk/share/TMzGim4uL4O1frCwjdu51pUGLAtuToT5L41g2n5s5MyyAPPhA7
       20 is here
  HTML https://paperless-ngx.netgeneration.co.uk/share/aOKOibeeRSG5ngNYZD1F8zdhhLKP7f4lNrwTY9KOcwgCKkFaVP
       Apologies for not adding this all earlier.
       #Post#: 121602--------------------------------------------------
       Re: Manchester Council, PCN code 73, Wrong Registration Entered
       (0/O) in Arndale Car Park
   DIR By: Hardwired7223
       Date: June 12, 2026, 8:22 am
       ---------------------------------------------------------
       The Video Hearing has now been set for 14/07/2026.
       #Post#: 121617--------------------------------------------------
       Re: Manchester Council, PCN code 73, Wrong Registration Entered
       (0/O) in Arndale Car Park
   DIR By: tincombe
       Date: June 12, 2026, 10:00 am
       ---------------------------------------------------------
       Thanks.
       Nothing in the receipt which confirms the entered VRM. What
       exactly is the procedure and does it wholly rely on reading a
       small screen in what might be questionable lighting conditions?
       The pay machine does not include 'wrong reg' as a contravention
       for which a penalty charge is payable.
       I can't get into your links, if you just write the order's
       citation I should be able to access through the TPT Traffic
       Order library online.
       #Post#: 121635--------------------------------------------------
       Re: Manchester Council, PCN code 73, Wrong Registration Entered
       (0/O) in Arndale Car Park
   DIR By: stamfordman
       Date: June 12, 2026, 12:19 pm
       ---------------------------------------------------------
       So you look at the numberplate on the car, and you are offered
       the below keyboard choice. On the numberplate, the zero and
       letter O are identical. So what do you choose?
       This is why some adjudicators allow appeals but not necessarily
       if you are on notice for a second 'offence'.
       Of course the traffic order must also be put to the test.
       This thankfully is also 'only' a punt of £25, the lowest such
       penalty in England and Wales.
  HTML https://i.ibb.co/ccpvLkj4/image.png
       #Post#: 121650--------------------------------------------------
       Re: Manchester Council, PCN code 73, Wrong Registration Entered
       (0/O) in Arndale Car Park
   DIR By: Hardwired7223
       Date: June 12, 2026, 1:24 pm
       ---------------------------------------------------------
       The ref for the case is MC00061-2606. Hopefully, this is what
       you need. I will also update the previous posts with links that
       work shortly.
       Edit: Links updated.
       #Post#: 121668--------------------------------------------------
       Re: Manchester Council, PCN code 73, Wrong Registration Entered
       (0/O) in Arndale Car Park
   DIR By: tincombe
       Date: June 12, 2026, 5:20 pm
       ---------------------------------------------------------
       27. Subject to Articles 29 and 35 of this Order, should no
       indication appear on the hand held
       device that payment of the parking charge has been made or an
       indication that the parking
       period for which payment of the parking charge was made has
       expired it shall be presumed
       unless the contrary is proved, that either -
       (a) the parking charge has not been duly paid tn respect of that
       vehicle, or
       (b) the parking period for which payment of the parking charge
       was made
       has already expired, or
       (c) the free parking period has not been registered, or
       (d) the free parking period has expired.
       But from what I can see, you have proved and they have accepted
       'the contrary'.
       This is about failure to comply with the provisions in an Order,
       so which provision do they claim was breached given that they
       accept that the 'owner' who they are pursuing paid.
       Have they highlighted the provisions which they are drawing to
       the adjudicator's attention?
       #Post#: 124559--------------------------------------------------
       Re: Manchester Council, PCN code 73, Wrong Registration Entered
       (0/O) in Arndale Car Park
   DIR By: Hardwired7223
       Date: July 13, 2026, 3:53 pm
       ---------------------------------------------------------
       --- Quote from: tincombe link ---
       >
       > 27. Subject to Articles 29 and 35 of this Order, should no
       indication appear on the hand held
       > device that payment of the parking charge has been made or an
       indication that the parking
       > period for which payment of the parking charge was made has
       expired it shall be presumed
       > unless the contrary is proved, that either -
       > (a) the parking charge has not been duly paid tn respect of
       that vehicle, or
       > (b) the parking period for which payment of the parking charge
       was made
       > has already expired, or
       > (c) the free parking period has not been registered, or
       > (d) the free parking period has expired.
       >
       > But from what I can see, you have proved and they have
       accepted 'the contrary'.
       >
       > This is about failure to comply with the provisions in an
       Order, so which provision do they claim was breached given that
       they accept that the 'owner' who they are pursuing paid.
       >
       > Have they highlighted the provisions which they are drawing to
       the adjudicator's attention?
       >
       --- End Quote ---
       Coming back to this for pre-hearing cramming/prep...
       I can't see that they have highligted the provisions but have
       provided their statement on the matter here:
       The Civil Enforcement Officer (CEO) recorded that the vehicle
       was parked in a pay-on-arrival car
       park without payment for a parking session being made.
       The information on the car park signage states that ‘A
       parking session must be purchased at the
       time of parking’ and a penalty charge notice will be issue
       for being ‘Parked without payment of
       the parking charge’ (Evidence 15-16).
       The CEO carried out their observations and checked for a parking
       payment on their handheld
       computer, however a parking session for vehicle registration
       FL15NFO could not be found
       (Evidence 3).
       The Council submits that the vehicle registration was entered as
       FL15NF0 (zero) and not
       FL15NFO:
       The Council submits that upon purchasing parking time motorists
       are required to accurately
       enter the full vehicle registration by using the correct
       letters/numbers on the keypad (Evidence
       17).
       A previous Penalty Charge Notice was cancelled when the vehicle
       registration was incorrectly
       entered and the appellant was advised that further Penalty
       Charge Notices issued for the same
       reason may not be cancelled (Evidence 21).
       The Council is satisfied that the contravention occurred and the
       registered keeper is liable for
       the outstanding charge.
       I've written out the following as my crib notes:
       Points to mention in hearing:
       A 0 can be used in place of a O as per in normal language
       If there's a 0 on the keypad, it can be perceived as tripping
       users up
       They should not fetter discretion
       There has been no loss by the mistake
       The font on car number plates is exactly the same for zero and
       letter O
       The legislation doesn't indeed include zero so that the letter O
       is used as a zero really shouldn't be allowed e.g. The number 1
       is included but not the letter I and the letter is not used
       presumably because of confusion but of course these two are also
       still confused
       The pay machine does not include 'wrong reg' as a contravention
       for which a penalty charge is payable.
       #Post#: 124562--------------------------------------------------
       Re: Manchester Council, PCN code 73, Wrong Registration Entered
       (0/O) in Arndale Car Park
   DIR By: tincombe
       Date: July 13, 2026, 4:13 pm
       ---------------------------------------------------------
       Tney are mixing separate issues:
       1.Was the PCN issued correctly based upon the CEO's knowledge?
       Yes, there was no indication on their HHC that payment had been
       made in respect of that vehicle?
       2. Should the authority have rejected your reps HAVING ACCEPTED
       that payment was made in respect of that vehicle based upon
       evidence supplied by you to the authority which WAS NOT
       AVAILABLE to the CEO?
       IMO, no, the authority should have accepted your reps.
       The contravention is for NOT PAYING, it is NOT for not inputting
       a VRM and, as the Order makes clear, where payment in respect of
       a vehicle is proved by means other the the VRM indicator then no
       contravention occurs.
       #Post#: 125825--------------------------------------------------
       Re: Manchester Council, PCN code 73, Wrong Registration Entered
       (0/O) in Arndale Car Park
   DIR By: Hardwired7223
       Date: July 26, 2026, 8:17 pm
       ---------------------------------------------------------
       Apologies for not coming back sooner but I attended the hearing
       and my appeal was rejected on the basis grounds that as the
       council had already allowed the first appeal and given a
       warning, they shouldn’t be expected to accept another. Sadly,
       the adjudicator agreed.
       I’ll post the full detail up here as soon as I get some time to
       do so as I’ve been very busy lately. I do feel this is unfair
       but unless the keypads or policies change, I can easily see
       others falling foul of the same issue. It really does seem
       unjust that the characters are available on the keyboards
       without being valid but if the adjudicators see this as a valid
       PCN, what hope if there of changing things?
       #Post#: 125837--------------------------------------------------
       Re: Manchester Council, PCN code 73, Wrong Registration Entered
       (0/O) in Arndale Car Park
   DIR By: tincombe
       Date: July 27, 2026, 4:04 am
       ---------------------------------------------------------
       If we don't see the council's evidence pack, then this limits
       what can be advised.
       The law:
       They[enforcement authorities] should approach the exercise of
       discretion objectively and without regard to any financial
       interest in the penalty or decisions that may have been taken at
       an earlier stage in proceedings.
       This is not in any regs, instead it's in the Secretary of
       State's Statutory Guidance to which, by virtue of the TMA,
       councils must have regard. Including this:
       Authorities should formulate (with advice from their legal
       department) and then publish their policies on the exercise of
       discretion.
       So, was their policy submitted or are we just dealing with the
       whim and received wisdom of council officers?
       Pl post the decision(the actual decision pl, not a transcript)
       as soon as you're able.
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