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#Post#: 116601--------------------------------------------------
Scratches after Tesco self wash
DIR By: seagul
Date: April 21, 2026, 12:14 pm
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hi folks
Very hell raising dilemma has arisen and not sure who to blame.
11 years old japaneese car was bought few months ago obviously
with naturally occurring marks on it. But now after using tesco
thorough soapy jet wash (self wash), few more scratches are now
visible. Prima facie, it has been caused by tesco's faulty soap
brush. But still it is coming to mind that maybe the seller had
used filler/wax/polish which now is expunged. Should tesco be
contacted for compensation or their pump service provider or
simply buy paint to repair scratches by myself with the resolve
to never use self wash again except water jet which operates
from far.
#Post#: 116603--------------------------------------------------
Re: Scratches after Tesco self wash
DIR By: Southpaw82
Date: April 21, 2026, 12:34 pm
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Are those the only two options?
#Post#: 116817--------------------------------------------------
Re: Scratches after Tesco self wash
DIR By: facade
Date: April 23, 2026, 3:03 pm
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Fix the scratches and never, ever, ever let anything touch the
surface of your car that you can't be 100% sure is perfectly
clean and unlikely to scratch the surface (i.e. your own brush
that you have kept from touching the floor or any dirt/mud)
There is probably a notice about using the facility at your own
risk, but that doesn't absolve them of responsibility for
damage/loss caused by the negligence of their employees.
You would need to show that Tesco or the operator of the machine
(whoever gets the money) were negligent in either not removing
foreign material from the brush on a regular basis, or not
inspecting it for damaged bristles/vandalism (is there a
schedule in place that someone isn't keeping to? Did some
vandals push nails into the brush since the last check maybe?)
Bearing in mind that the obvious defence would be to suggest
that the contaminant most likely came from the mud & sand
covered 4x4 that was washed after a heavy off roading session
immediately before you used it (or even your own vehicle if you
didn't pre-wash it thoroughly to remove any grit) I'd have
thought this would be difficult, although I suppose you could
try a small claims action for reasonable rectification costs and
hope that they won't defend it.
(You would need to contact them first, and send a Letter Before
Action detailing your loss and why they are responsible for it)
#Post#: 116821--------------------------------------------------
Re: Scratches after Tesco self wash
DIR By: roythebus
Date: April 23, 2026, 3:31 pm
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Presumably you've got photos before and after?
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