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#Post#: 116473--------------------------------------------------
UKPA PCN Overstay The Colonnades, Croydon - Advice Required
DIR By: fal73
Date: April 20, 2026, 11:22 am
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The Situation:
The driver entered the car park, parked, and went about
their business.
This is a maximum stay car park (90 minutes), monitored by
ANPR cameras.
The total time on site (from ANPR entry to exit) was 131
minutes, resulting in a PCN issued to Keeper for an overstay of
41 minutes.
Next Steps & Advice Needed:
Should the keeper ignore the charge? How likely is UKPA to
escalate to a County Court claim?
Is it best to appeal the charge using one of the templates
I have seen on other threads?
I have attached redacted copy of the PCN
HTML https://acrobat.adobe.com/id/urn:aaid:sc:EU:a2efd46a-60bc-406e-89ff-b028ab7485ee<br
/>[Front page]
HTML https://acrobat.adobe.com/id/urn:aaid:sc:EU:0f64e8e8-7c99-4767-ba5b-f7c63c3a7ab1<br
/>[Back page]
#Post#: 116474--------------------------------------------------
Re: UKPA PCN Overstay The Colonnades, Croydon - Advice
Required
DIR By: DWMB2
Date: April 20, 2026, 11:26 am
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Can you please show us the back page?
#Post#: 116478--------------------------------------------------
Re: UKPA PCN Overstay The Colonnades, Croydon - Advice
Required
DIR By: fal73
Date: April 20, 2026, 12:01 pm
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Apologies, I have amended the original post to now include the
back page
#Post#: 116825--------------------------------------------------
Re: UKPA PCN Overstay The Colonnades, Croydon - Advice
Required
DIR By: fal73
Date: April 23, 2026, 3:47 pm
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Sorry Newbie on here, is anyone able to offer any advice on the
above? Do I need to provide any more info?
#Post#: 116863--------------------------------------------------
Re: UKPA PCN Overstay The Colonnades, Croydon - Advice
Required
DIR By: fal73
Date: April 24, 2026, 5:01 am
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I am flying off to Australia for 2 month secondment later today
so wanted to get my initial appeal off, or would I be best off
just ignoring the PCN? Will this suffice for an initial appeal?
Dear Sir or Madam,
Re: Parking Charge Notice [INSERT PCN REFERENCE NUMBER]
Vehicle Registration: [INSERT VEHICLE REGISTRATION]
I am writing to you as the registered keeper of the above
vehicle to formally appeal the Parking Charge Notice referenced
above.
As the registered keeper, I am under no legal obligation to
identify the driver, and I will not be doing so.
In order to hold a registered keeper liable for a parking
charge, you must fully comply with the strict requirements set
out in Schedule 4 of the Protection of Freedoms Act 2012 (PoFA).
If you are seeking to rely on keeper liability, you must
demonstrate that all conditions of PoFA have been met. If you
are unable to do so, then liability cannot be transferred to me
as keeper.
If you contend that you have complied with PoFA, please provide
full evidence of such compliance.
In the absence of full compliance with PoFA, I expect this
Parking Charge Notice to be cancelled.
Should you reject this appeal, please provide:
A detailed explanation of your reasons for rejection
All evidence you intend to rely upon
A valid POPLA verification code (or IAS code, if applicable), so
that I may escalate this matter to independent adjudication
Please note that I do not consent to the processing of my
personal data beyond what is strictly necessary to resolve this
appeal.
I look forward to your confirmation that this charge has been
cancelled.
Yours faithfully,
[YOUR NAME]
Registered Keeper
#Post#: 116866--------------------------------------------------
Re: UKPA PCN Overstay The Colonnades, Croydon - Advice
Required
DIR By: DWMB2
Date: April 24, 2026, 5:17 am
---------------------------------------------------------
That could do as an initial appeal, but don't expect it to
succeed either with the operator or with POPLA.
If you haven't already, contact the venue where the vehicle was
parked and ask them to intervene.
If you are going to be out of the country for 2 months, make
sure you have made arrangements for dealing with any postal mail
received during that period. (Not just in relation to this
matter, but in general. Allowing post to go unopened for several
weeks can cause minor issues to become major issues)
#Post#: 116867--------------------------------------------------
Re: UKPA PCN Overstay The Colonnades, Croydon - Advice
Required
DIR By: jfollows
Date: April 24, 2026, 5:19 am
---------------------------------------------------------
In what way is the notice not compliant with PoFA 2012, or are
you just using something you found?
Anyway, remove IAS because itll be POPLA and in any case the
IAS doesnt use a code.
If you subsequently appeal to POPLA, what will you say, other
than that you overstayed and dont want to pay? Are the signs
unclear? Were you prevented from leaving on time?
See
HTML https://www.ftla.uk/private-parking-tickets/ukpa-pcn-colonndes-overstay/
--- Quote ---
> Para 3.4 of the Code of Practice requires them to have
prominent signage at the entrance notifying the changes to
terms. If you can get some pictures of the lack of signage,
then you've got good grounds of appeal. The invitation for the
keeper to pay or nominate the driver is also missing. Make sure
you don't identify the driver inadvertently during the appeal.
UKPA will probably reject, but you might have more luck at
POPLA.
--- End Quote ---
#Post#: 116869--------------------------------------------------
Re: UKPA PCN Overstay The Colonnades, Croydon - Advice
Required
DIR By: fal73
Date: April 24, 2026, 5:28 am
---------------------------------------------------------
--- Quote from: DWMB2 link ---
>
> That could do as an initial appeal, but don't expect it to
succeed either with the operator or with POPLA.
>
> If you haven't already, contact the venue where the vehicle
was parked and ask them to intervene.
>
> If you are going to be out of the country for 2 months, make
sure you have made arrangements for dealing with any postal mail
received during that period. (Not just in relation to this
matter, but in general. Allowing post to go unopened for several
weeks can cause minor issues to become major issues)
>
--- End Quote ---
The driver visited the Nuffield Gym which requires visitors to
check in on a machine at the front desk, on this occasion the
driver is sure that they did check in but if they use this as
their appeal/defence they admit to being the driver, Nuffield
have provided details of the driver's card scans but this does
not include the date in question as often the turnstile doesn't
work in the gym and staff let you through manually.
I will have someone at home opening my mail for me whilst I am
away but appreciate the advice.
#Post#: 116870--------------------------------------------------
Re: UKPA PCN Overstay The Colonnades, Croydon - Advice
Required
DIR By: fal73
Date: April 24, 2026, 5:35 am
---------------------------------------------------------
--- Quote from: jfollows link ---
>
> In what way is the notice not compliant with PoFA 2012, or are
you just using something you found?
> Anyway, remove IAS because itll be POPLA and in any case the
IAS doesnt use a code.
> If you subsequently appeal to POPLA, what will you say, other
than that you overstayed and dont want to pay? Are the signs
unclear? Were you prevented from leaving on time?
>
> See
HTML https://www.ftla.uk/private-parking-tickets/ukpa-pcn-colonndes-overstay/
> [quote]Para 3.4 of the Code of Practice requires them to have
prominent signage at the entrance notifying the changes to
terms. If you can get some pictures of the lack of signage,
then you've got good grounds of appeal. The invitation for the
keeper to pay or nominate the driver is also missing. Make sure
you don't identify the driver inadvertently during the appeal.
UKPA will probably reject, but you might have more luck at
POPLA.
--- End Quote ---
[/quote]
This was a letter I asked CHATGPT to knock up after providing
details of the charge. Driver goes to the same gym at same time
every Sunday, checks in on the machine at the front desk, cannot
guarantee that didn't make a mistake with entering reg on
machine, after reviewing previous cases can see that it is a
mistake to admit to being a driver and these companies very
rarely accept appeals, coupled with the fact I am away for a
couple of months, was in a rush with this.
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