DIR Return Create A Forum - Home
---------------------------------------------------------
FreeTrafficLegalAdvice
HTML https://ftla.createaforum.com
---------------------------------------------------------
*****************************************************
DIR Return to: Private parking tickets
*****************************************************
#Post#: 116468--------------------------------------------------
Total Parking Solutions - Left the site - B&Q Chiswick
Hounslow
DIR By: bluestreak56
Date: April 20, 2026, 10:40 am
---------------------------------------------------------
hi all appreciate any advice
I parked in the the B&Q car park as stated and stayed within the
3 hour limit stated on the signage. I did leave the premises as
was stated and the signs state customer parking only but I did
enter the store..
HTML https://i.ibb.co/FkvqmnTr/Whats-App-Image-2026-04-20-at-15-49-52.jpg
HTML https://i.ibb.co/gZcz80C8/Whats-App-Image-2026-04-20-at-15-49-52-1.jpg
Any advice would be appreciated should I appeal or just ignore
it?
Thanks in advance
#Post#: 116510--------------------------------------------------
Re: Total Parking Solutions - Left the site - B&Q Chiswick
Hounslow
DIR By: RichardW
Date: April 20, 2026, 4:06 pm
---------------------------------------------------------
Can you get photos of the signage at the site?
#Post#: 116523--------------------------------------------------
Re: Total Parking Solutions - Left the site - B&Q Chiswick
Hounslow
DIR By: bluestreak56
Date: April 21, 2026, 2:53 am
---------------------------------------------------------
--- Quote from: RichardW link ---
>
> Can you get photos of the signage at the site?
>
--- End Quote ---
apologies for the poor quality, im not local so pulled these
from google maps from 2018 although pretty sure theyre the same.
HTML https://i.ibb.co/BkKfZL3/Whats-App-Image-2026-04-21-at-08-50-26.jpg
HTML https://ibb.co/h01gWs9
HTML https://i.ibb.co/KpZ30cYM/Whats-App-Image-2026-04-21-at-08-50-26-3.jpg
HTML https://ibb.co/xtvRCKyp
#Post#: 116548--------------------------------------------------
Re: Total Parking Solutions - Left the site - B&Q Chiswick
Hounslow
DIR By: RichardW
Date: April 21, 2026, 6:58 am
---------------------------------------------------------
Ideally you need a better pic - their allegation is 'left site'
but if that is not on the signs then there's nothing to enforce
against. It says 'Customers only' which you were, but can't see
if it also says need to stay on site. Worth a try with B&Q to
see if they will quash it.
Note, you need to avoid 'I parked' - refer only to the driver in
the 3rd person. There are likely some deficiencies with their
PCN to allow transfer of liability to keeper.
#Post#: 116619--------------------------------------------------
Re: Total Parking Solutions - Left the site - B&Q Chiswick
Hounslow
DIR By: Sander333
Date: April 21, 2026, 1:32 pm
---------------------------------------------------------
You really need to not mention I parked it should be the driver
parked. Do not provide any details of the driver. You only have
photos of the parked car you need to request the evidence from
parking attendant and a map of the site.
Look up VCS vs Ibbotson that may assist you. I can’t really see
the finer print on the signage.
#Post#: 116798--------------------------------------------------
Re: Total Parking Solutions - Left the site - B&Q Chiswick
Hounslow
DIR By: bluestreak56
Date: April 23, 2026, 9:23 am
---------------------------------------------------------
--- Quote from: RichardW link ---
>
> Can you get photos of the signage at the site?
>
--- End Quote ---
--- Quote from: Sander333 link ---
>
> You really need to not mention I parked it should be the
driver parked. Do not provide any details of the driver. You
only have photos of the parked car you need to request the
evidence from parking attendant and a map of the site.
> Look up VCS vs Ibbotson that may assist you. I can’t really
see the finer print on the signage.
>
--- End Quote ---
Hi both, thank you very much for your replies. I appreciate all
the advice I can get and definitely will not mentioned I parked
etc.
Ive gone back to site to take clearer images of the enforcement
notices - they do state you are not allowed to leave the site, I
dont know how they can enforce this legally?
HTML https://i.ibb.co/ZzWYwgz5/Whats-App-Image-2026-04-23-at-15-19-39-1.jpg
HTML https://i.ibb.co/M5cs57FC/Whats-App-Image-2026-04-23-at-15-19-39.jpg
Any assistance on appeal wording would be much appreciated
please
Thank you!
#Post#: 117103--------------------------------------------------
Re: Total Parking Solutions - Left the site - B&Q Chiswick
Hounslow
DIR By: bluestreak56
Date: April 27, 2026, 7:44 am
---------------------------------------------------------
should I wait for the 28 days to submit the appeal at the end or
do it at the end of the 14 day period?
#Post#: 117150--------------------------------------------------
Re: Total Parking Solutions - Left the site - B&Q Chiswick
Hounslow
DIR By: Sander333
Date: April 27, 2026, 1:22 pm
---------------------------------------------------------
You can appeal as soon as possible but as stated appeal as the
registered keeper.
You need to request what evidence they have to identify who they
believe is the driver e.g photographs also they would need to
show what is meant by premises. Is the parking area used by more
than one business. I have seen that a number of parking
companies place additional signs stating that you are now
leaving the area are any signs placed on entry or exit paths for
example. Did you read up on VCS vs Ibottson as you may ask if
the attendant observed the driver leaving the area why did they
not challenge the driver. You will start off with the appeal to
the Parking company and thereafter a further appeal ultimately
it may end up in court where you can request the attendant to
give evidence. One step at a time. There are a number of posts
here where you can formulate an appeal.
#Post#: 117226--------------------------------------------------
Re: Total Parking Solutions - Left the site - B&Q Chiswick
Hounslow
DIR By: bluestreak56
Date: April 28, 2026, 8:37 am
---------------------------------------------------------
--- Quote from: Sander333 link ---
>
> You can appeal as soon as possible but as stated appeal as the
registered keeper.
> You need to request what evidence they have to identify who
they believe is the driver e.g photographs also they would need
to show what is meant by premises. Is the parking area used by
more than one business. I have seen that a number of parking
companies place additional signs stating that you are now
leaving the area are any signs placed on entry or exit paths for
example. Did you read up on VCS vs Ibottson as you may ask if
the attendant observed the driver leaving the area why did they
not challenge the driver. You will start off with the appeal to
the Parking company and thereafter a further appeal ultimately
it may end up in court where you can request the attendant to
give evidence. One step at a time. There are a number of posts
here where you can formulate an appeal.
>
--- End Quote ---
Right Ive used a few AI tools combined with advice from a few
places to come up with this, does it look ok?
Dear Appeals Department,
Re: Parking Charge Notice number: HT3797282
I am the registered keeper of the vehicle and I dispute this
‘parking charge’. I deny any liability. I make no admission as
to who was driving and no assumptions can be drawn.
1. Lack of Evidence and Burden of ProofThe PCN alleges the
driver left the site. I dispute this allegation. The burden of
proof rests with Total Parking Solutions (TPS) to provide clear,
contemporaneous evidence that the driver exited the defined
boundary of the "premises." The low-resolution photos provided
do not show the driver leaving the site. Furthermore, I cite VCS
v Ibbotson [2012]; if an attendant observed a driver allegedly
leaving the site, they had an opportunity to mitigate any
potential loss by informing the driver of the terms, yet chose
not to, suggesting a predatory "trap" rather than a genuine
parking management interest.
2. Ambiguity of "The Premises" and Inadequate SignageThe signage
states "Do not leave the premises," yet fails to define what
constitutes "the premises." There is no map provided on the
signs, nor are there any perimeter markings or warnings on the
footpaths to indicate where the private land ends and public
land begins. According to the BPA Code of Practice, signs must
be clear and unambiguous. A term that is undefined is
unenforceable for vagueness.
3. Non-Compliance with POFA 2012 / Keeper LiabilityAs the
keeper, I note that your Notice to Keeper must strictly comply
with the Protection of Freedoms Act 2012 (Schedule 4) to
transfer liability from the driver to myself. I put you to
strict proof that your notice meets every statutory requirement
of Paragraph 9 of the Act. If it does not, you have no legal
right to pursue me as the keeper.
4. Lack of StandingI put you to strict proof that Total Parking
Solutions Ltd has the specific contractual authority from the
landowner to issue PCNs and to pursue legal action in your own
name at this specific location. A witness statement is
insufficient; I request to see the relevant contemporaneous
contract.
5. Penalty and UnconscionabilityWhile I am aware of ParkingEye v
Beavis, the "legitimate interest" in that case was to encourage
turnover in a busy car park. As this car park was not full and
the parking is free, a £100 charge for a person allegedly
stepping across an invisible boundary is "out of all proportion"
and remains an unenforceable penalty.
In light of these points, I request that you cancel this charge
immediately. If you reject this appeal, I require the
appropriate POPLA verification code so that I may take the
matter to independent adjudication.
Yours faithfully,
[Your Name](Sign as Registered Keeper)
#Post#: 117236--------------------------------------------------
Re: Total Parking Solutions - Left the site - B&Q Chiswick
Hounslow
DIR By: Sander333
Date: April 28, 2026, 10:15 am
---------------------------------------------------------
That should ensure their response and see what the outcome is.
*****************************************************
Page 1 of 2
DIR Next Page