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       #Post#: 115707--------------------------------------------------
       PPL Parking PCN – Incorrect ringgocode – Birdcage, Harborne
   DIR By: ash96
       Date: April 13, 2026, 7:49 am
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       Parked in local car park on 18th March and sister paid for
       parking via ringgo app at the time using location on her phone
       to verify it was correct. She paid for parking in the "slug and
       lettuce car park" and received the PCN (see photo in link) to
       say that parking was not paid for.
       I challenged this with the receipt and was informed we should
       have paid for "Birdcage" which has a different ringgo code. Then
       appealed to IAS stating that there was intention to pay but
       there are two areas on the ringgo app which clearly cover the
       same area (see screenshots in link) and this was again rejected.
       Now have 5 days to respond and am unsure as to next best steps.
       Signage on site (see photos in link) shows that the old ringgo
       code was covered up with a new one. And unfortunately I wasn't
       aware of the existence of this thread before submitting the
       appeal to the IAS so feel I may have made a misstep.
  HTML https://drive.google.com/drive/folders/1Wl5a72W3iwU-QEF_wlb0qR7IcdWrtM-j
       #Post#: 116626--------------------------------------------------
       Re: PPL Parking PCN – Incorrect ringgocode – Birdcage, Harborne
   DIR By: ash96
       Date: April 21, 2026, 3:08 pm
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       Is anyone able to help with this. I have replied via the IAS
       saying that I don't believe their evidence was adequate to my
       point about the ringgo app but I have had no response. It is now
       saying that the case may need to go to the arbitrator but I
       don't know exactly who that is. It doesn't sound judicial
       #Post#: 116629--------------------------------------------------
       Re: PPL Parking PCN – Incorrect ringgocode – Birdcage, Harborne
   DIR By: DWMB2
       Date: April 21, 2026, 4:07 pm
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       To help us provide the best advice, please read the following
       thread carefully and provide as much of the information it asks
       for as you are able to: READ THIS FIRST - Private Parking
       Charges Forum guide
  HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/
       #Post#: 116720--------------------------------------------------
       Re: PPL Parking PCN – Incorrect ringgocode – Birdcage, Harborne
   DIR By: jessbham
       Date: April 22, 2026, 11:50 am
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       This exact thing has happened to me. I parked at the Slug &
       Lettuce 4th of April and selected their car park on the App. It
       seems they have changed the code since and that car park code no
       longer exists. I have contacted Ringgo and asked for proof of
       the code change to appeal.
       #Post#: 116852--------------------------------------------------
       Re: PPL Parking PCN – Incorrect ringgocode – Birdcage, Harborne
   DIR By: ash96
       Date: April 24, 2026, 2:25 am
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       --- Quote from: jessbham link ---
       >
       > This exact thing has happened to me. I parked at the Slug &
       Lettuce 4th of April and selected their car park on the App. It
       seems they have changed the code since and that car park code no
       longer exists. I have contacted Ringgo and asked for proof of
       the code change to appeal.
       >
       --- End Quote ---
       Where have you got with this? I argued it should be ringgo at
       fault for not deactivating the code
       #Post#: 119648--------------------------------------------------
       Re: PPL Parking PCN – Incorrect ringgocode – Birdcage, Harborne
   DIR By: ash96
       Date: May 24, 2026, 11:41 am
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       Hi all - just updating as I appealed this again and was referred
       to the 'adjudicator' via IAS. They have once again ruled against
       me however RingGo no longer includes both codes for this
       specific car park when searching through the app so clearly
       they've patched this hole as there was reason to. Is anyone at
       all about to over advice or should I just swallow my pride and
       lay the fine?
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