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       #Post#: 115243--------------------------------------------------
       Re: PCN had pass in window
   DIR By: stamfordman
       Date: April 6, 2026, 9:28 am
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       You've blanked the VRM - post the council's pics if online.
       #Post#: 115246--------------------------------------------------
       Re: PCN had pass in window
   DIR By: ManxTom
       Date: April 6, 2026, 10:01 am
       ---------------------------------------------------------
       --- Quote from: dave89 link ---
       >
       > Hi since leaving the big city ive managed to avoid any issues
       with parking for years, which has been great. But today it
       changed, my current job, im a support worker, there was no where
       on the road to park only double yellows, which my pass entitles
       me to do, if im currently supporting, which I was, I took the SU
       (service user) to buy some food, came back parked up, theres
       several care houses nearby so staff often park here. To my left
       when I got out of the car two traffic wardens were there, one
       obvioulsy new one who was putting a ticket on a car with the
       other one showing him what to do.
       >
       > As I walked off the experienced one told me I couldnt park
       there, I showed him the pass in the car and my badge, he still
       insisted I couldnt park there and would issue a ticket, I tried
       to explain again and he said people abuse it and its only for
       house visits...
       >
       --- End Quote ---
       [My bold for emphasis]
       I'm not a parking expert, so I'll leave it to others more
       knowledgeable than me to advise you, but is the problem that you
       were returning from a shopping trip with your client?
       My reading of the T&Cs of your permit is that it only gives you
       unrestricted parking if you are visiting your client in their
       home and that it can't be used to support your client while they
       are shopping:  "... The permit must not be used for patient or
       client-related matters, for example, picking up prescriptions or
       shopping on behalf of your client to take their home address,
       nor parking whilst taking them out to appointments or for
       respite hours away from the home, for example, taking to a park
       or beach or out shopping..."
  HTML https://www.devon.gov.uk/roads-and-transport/parking/parking-permits/permits-for-care-and-health-workers/care-and-heath-worker-permit-terms-and-conditions/
       I presume that means you can't use it for parking while your
       client is shopping, but whether it also means that you can't use
       it for parking when you return your client to their home, I
       don't know.  For future reference I suggest you ask your
       employer's permit account manager whether such use is permitted.
       I don't know whether this might affect
       [member=12]Incandescent[/member]'s suggestion re an informal
       challenge and its wording
       [Edit:  looking at the time on your permit and the time of issue
       of the PCN I assume the enforcement officers might have seen you
       returning and knew it wasn't strictly a home visit...?]
       #Post#: 115262--------------------------------------------------
       Re: PCN had pass in window
   DIR By: sparx
       Date: April 6, 2026, 7:57 pm
       ---------------------------------------------------------
       ManxTom: I read it as the pass cannot be used to park up to
       shop, but in OPs case they have returned with the service user
       and are likely going to go inside with them to prepare food/etc
       then the pass is being used to support them in their own home.
       Obviously the council may have different views, and then I dare
       say that the council may have the final say as it's quite wishy
       washy on their site!
       #Post#: 115545--------------------------------------------------
       Re: PCN had pass in window
   DIR By: dave89
       Date: April 10, 2026, 12:20 pm
       ---------------------------------------------------------
       OK thanks for replies, what is vrm? I also want to point out
       cant remember if did before, the traffic wardern clearly said to
       me on camera I had 3 minutes, when it is clearly 5 minutes, I
       know this is prob no good in court. I would still like to add he
       also showed know consideration for the person I was supporting
       who has special needs. I will now look to see photos, one other
       thing, does the yellow lines not being fully complete still
       stand or is that long gone now as the ones I was parked on are
       very bad and have some tar mac on bits of it covering the lines.
       Ive even noticed today, they stsarted to re fill the surrounding
       areas but not the street I was parked on? I will look at online
       pics now.
       Many thanks
       #Post#: 115547--------------------------------------------------
       Re: PCN had pass in window
   DIR By: dave89
       Date: April 10, 2026, 12:42 pm
       ---------------------------------------------------------
       These are the pics on there site, one has me in on has the SU,
       obviously ive had to hide us from the pics.Im not even sure
       legally if the SU is allowed to be on a site like that as I know
       just to have pictures we have to speak to the office in everyday
       situations.
  HTML https://imgpile.com/p/04WypTQ
  HTML https://imgpile.com/p/i0JL7AS
  HTML https://imgpile.com/p/aw0Z8jt
  HTML https://imgpile.com/p/g34sY02
       Thanks
       #Post#: 115556--------------------------------------------------
       Re: PCN had pass in window
   DIR By: Grant Urismo
       Date: April 10, 2026, 1:49 pm
       ---------------------------------------------------------
       VRM means vehicle registration mark - ie your numberplate.
       There's no need to cover this up, it's on display to the public
       all the time.
       To me this looks fairly straightforward, if you were "parked
       outside their patient/client’s home address" then your pass is
       valid. You should write a fairly simple challenge and include
       proof that you were parked outside the patient/client’s home
       address, and the Council ought to cancel the PCN.
       Complaining about the Warden is also possible, but it should be
       a completely separate process to appealing the PCN and would
       best be done once you've got the PCN cancelled. Mixing the two
       processes up is likely to confuse matters.
       #Post#: 115585--------------------------------------------------
       Re: PCN had pass in window
   DIR By: tincombe
       Date: April 11, 2026, 3:55 am
       ---------------------------------------------------------
       From the council's website:
       Where you can park
       Whilst displaying a care and health worker permit, you may use
       your permit to park for free and for as long as your client’s or
       patient’s scheduled visit lasts (up to three hours) when:
       parked on street in areas of limited waiting
       parked on street in resident permit holder bays
       using on street pay and display spaces (but not car parks)
       using any combination of the above
       You may also use it to park for up to three hours on most single
       or double yellow lines if all the parking spaces on the street
       are taken, or none exist near your client’s address.
       From this it would seem that the burden lies with you here i.e.
       to convince the authority that when you parked 'all the parking
       spaces on the street are taken, or none exist near your client’s
       address'.
       As the PCN was issued so soon after you parked, any adjudicator
       would take the photos of the surrounding area as representing
       the situation when you parked.
       EDIT - IMO, you should think about what the CEO saw when they
       issued the PCN i.e. they saw the car in a road context. They
       knew nothing about shopping or whatever, so I wouldn't even go
       there. IMO, they MUST presume legitimate use if the permit is
       displayed correctly. But whether legitimate use = no
       contravention depends upon the prevailing circumstances which
       are whether 'if all the parking spaces on the street are taken,
       or none exist near your client’s address'. Of these, only the
       use of the road would be evident to the CEO.
       I can't see your photos so, do any show free parking spaces in
       the vicinity of your car. IMO, even in this respect, 'vicinity'
       is subjective and as the client's incapacity would not be known
       to the CEO, then either there were free spaces very near or, IMO
       more likely, the CEO did not understand the use of your permit!
       In which case, IMO don't go beyond the basic and obvious in
       informal reps.
       #Post#: 115763--------------------------------------------------
       Re: PCN had pass in window
   DIR By: dave89
       Date: April 13, 2026, 3:04 pm
       ---------------------------------------------------------
       Hi
       Strange thing has happened I cant seem to login, I was at work
       last night and only had my phone, ive now tried at home and im
       getting the same message
       When I type in my details I get this
       The Penalty Charge Notice could not be found.
       Please check that you have not mistyped.
       Can someone else tripple check if it works or not
       Reg GF08KFY
       PCN YD19317851
  HTML https://parking.northdevon.gov.uk/3sclive/TicketDetails.aspx
       Would they have cancelled ? Ive taken screenshots but wierd I
       cant login. The SU I was with ive seen since, funninly enough
       there is a traffic warden who works for my company, he told the
       SU the traffic warden was new, could they have spoken to each
       other and cancelled? Im a bit concerned now as obviously this is
       the cut off point or maybe its tomorrow? What does served mean
       do you get a few days so pcn was 1/4/26 its the 13/4/26 today,
       14 days is the 15/4/26.
       Let me know waht you think, I can add screenshots if needed but
       ive tried to login now for 2 days and cant seem to?
       Many thanks
       #Post#: 115766--------------------------------------------------
       Re: PCN had pass in window
   DIR By: catnip
       Date: April 13, 2026, 3:50 pm
       ---------------------------------------------------------
       It's still showing as outstanding @ £35 for me.
       Try this website:
  HTML https://www.devon.gov.uk/roads-and-transport/parking/parking-tickets/
       #Post#: 115775--------------------------------------------------
       Re: PCN had pass in window
   DIR By: fraser.mitchell
       Date: April 13, 2026, 6:14 pm
       ---------------------------------------------------------
       Your PCN has Devon County Council at the top, so why did you try
       looking on North Devon Council's website ? Their photos show the
       PCN served, plus your pass.
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