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       #Post#: 114761--------------------------------------------------
       Re: BW LEGAL - LETTER OF CLAIMS
   DIR By: kimon
       Date: March 29, 2026, 10:16 am
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       true!! is this better??
       Subject: Response to Letter of Claim – Ref: X0932074 / PCN
       6981720
       Dear Sir/Madam,
       I write in response to your Letter of Claim dated 23 March 2026.
       1. Position on the claim
       I do not accept your client’s claim.
       2. Basis of dispute
       The claim is denied in its entirety. My position is as follows:
       (a) No keeper liability established
       I am the registered keeper of the vehicle. I was not the driver
       at the time of the alleged contravention, and the driver has not
       been identified.
       You are put to strict proof that your client has complied with
       all requirements of Schedule 4 of the Protection of Freedoms Act
       2012. In the absence of full compliance, there is no lawful
       basis to pursue me as keeper.
       For the avoidance of doubt, I am under no obligation to identify
       the driver, and I will not be doing so.
       (b) Your Letter of Claim is non-compliant with the Pre-Action
       Protocol
       Your Letter of Claim is deficient and fails to comply with the
       Practice Direction – Pre-Action Conduct and Protocols.
       In particular, it fails to provide sufficient information to
       enable me to understand or properly respond to the claim. The
       following key information is missing:
       * The precise legal basis of the claim (breach of contract,
       contractual charge, or otherwise)
       * Copies of the contract relied upon, including signage terms
       * Evidence of any alleged contravention
       * Evidence of compliance with Schedule 4 of the Protection of
       Freedoms Act 2012
       * A clear and lawful explanation of the additional sums added to
       the original charge
       * Evidence of the identity of the driver (if alleged)
       This is not a minor oversight. It is a clear failure to engage
       in the required pre-action exchange of information.
       The Practice Direction requires parties to set out their case
       clearly and provide sufficient detail to allow the other party
       to understand the issues and make informed decisions. Your
       letter falls materially short of that standard.
       3. Documents and information required
       To comply with your obligations, you must now provide:
       1. A fully compliant breakdown of the claim
       2. All evidence relied upon (including photographs and signage)
       3. Proof of PoFA compliance (if relied upon)
       4. The legal basis of the claim
       5. Justification for all additional sums
       Until such time, the matter is not properly particularised.
       4. Conduct warning
       If you proceed to issue a claim without addressing the above
       deficiencies, I will:
       * Bring your failure to comply with the Pre-Action Protocol to
       the attention of the Court;
       * Seek appropriate sanctions and/or cost consequences;
       * Rely on this correspondence as evidence of unreasonable
       conduct.
       5. Conclusion
       For the avoidance of doubt, I deny any liability to your client
       and will robustly defend any proceedings.
       I expect a fully compliant response.
       Yours faithfully,

       #Post#: 114762--------------------------------------------------
       Re: BW LEGAL - LETTER OF CLAIMS
   DIR By: jfollows
       Date: March 29, 2026, 10:19 am
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       Yes, that looks good to me.
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