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       #Post#: 114736--------------------------------------------------
       BW LEGAL - LETTER OF CLAIMS
   DIR By: kimon
       Date: March 29, 2026, 4:59 am
       ---------------------------------------------------------
       Hello guys, just joined this forum as I have also received a
       letter of claim from BW Legal. Last year i overstayed parking by
       1hr. This is completely my fault, and got a fine of 60GBP.
       However, as i was abroad at the time of the fine issuance, i was
       not aware of it. As a result, when I opened the letter from the
       post, the penalty had risen to 100GBP. I disputed this and it
       was still denied. BW Legal has now sent a letter of claim
       threatening CC action. Do i pay the fine or try to dispute based
       on the below email example (" insufficient detail of the claim
       and fails to provide copies of evidence your client places
       reliance upon and thus is in complete contravention of the
       Pre-Action Protocol for Debt Claims...")?
       I am in England, and the "driver" has not been named.
       Thanks
       #Post#: 114737--------------------------------------------------
       Re: BW LEGAL - LETTER OF CLAIMS
   DIR By: Dave65
       Date: March 29, 2026, 5:15 am
       ---------------------------------------------------------
       Can you post up a copy of the original PPN with personal details
       redacted but leave dates (both sides)?
       Also, a copy of the LBC.
       #Post#: 114738--------------------------------------------------
       Re: BW LEGAL - LETTER OF CLAIMS
   DIR By: kimon
       Date: March 29, 2026, 5:28 am
       ---------------------------------------------------------
       Hello Dave,
       Unfortunately I cannot find the original PPN, what are you
       trying to confirm - I have the PCN ref so I can still access the
       pics etc, but cannot upload a screenshot here?
       Also can you confirm what LBC is?
       Thanks
       #Post#: 114746--------------------------------------------------
       Re: BW LEGAL - LETTER OF CLAIMS
   DIR By: jfollows
       Date: March 29, 2026, 7:48 am
       ---------------------------------------------------------
       Letter Before Claim.
       Sometimes called
       Letter Of Claim.
       Same thing.
       #Post#: 114748--------------------------------------------------
       Re: BW LEGAL - LETTER OF CLAIMS
   DIR By: kimon
       Date: March 29, 2026, 7:51 am
       ---------------------------------------------------------
       Thanks,
       here it is:
  HTML https://ibb.co/k693xLpq
       #Post#: 114751--------------------------------------------------
       Re: BW LEGAL - LETTER OF CLAIMS
   DIR By: jfollows
       Date: March 29, 2026, 8:10 am
       ---------------------------------------------------------
       The letter should be
       --- Quote ---
       > (a) the claimant writing to the defendant with concise details
       of the claim. The letter should include the basis on which the
       claim is made, a summary of the facts, what the claimant wants
       from the defendant, and if money, how the amount is calculated;
       --- End Quote ---
       but instead it’s rubbish - “you owe £170”.
       Your response should be
       --- Quote ---
       > The reply should include confirmation as to whether the claim
       is accepted and, if it is not accepted, the reasons why,
       together with an explanation as to which facts and parts of the
       claim are disputed
       --- End Quote ---
       , see
  HTML https://www.justice.gov.uk/courts/procedure-rules/civil/rules/pd_pre-action_conduct
       Essentially, as you suggest, you can’t supply a reasonable
       response to their letter.
       In your response you should include something that says you will
       bring their pathetic failure to the attention of the court, if
       they continue to pursue their claim.
       #Post#: 114756--------------------------------------------------
       Re: BW LEGAL - LETTER OF CLAIMS
   DIR By: kimon
       Date: March 29, 2026, 9:55 am
       ---------------------------------------------------------
       thank you very much for this. is there perhaps a standard email
       format for this type of response I can get inspiration from?
  HTML https://www.justice.gov.uk/courts/procedure-rules/civil/rules/pd_pre-action_conduct<br
       />or do i just take the wording here, and tweak it to my case?
       appreciate the help :)
       #Post#: 114757--------------------------------------------------
       Re: BW LEGAL - LETTER OF CLAIMS
   DIR By: jfollows
       Date: March 29, 2026, 10:04 am
       ---------------------------------------------------------
       I suggest you write your own response and post it here for
       comment before submitting it.
       You may find inspiration by searching the forum also.
       #Post#: 114758--------------------------------------------------
       Re: BW LEGAL - LETTER OF CLAIMS
   DIR By: kimon
       Date: March 29, 2026, 10:10 am
       ---------------------------------------------------------
       How is this? AI helped  ;D
       Subject: Response to Letter of Claim – Ref: X0932074 / PCN
       6981720
       Dear Sir/Madam,
       I write in response to your Letter of Claim dated 23 March 2026.
       1. Position on the claim
       I do not accept your client’s claim.
       2. Basis of dispute
       The claim is denied in its entirety. My position is as follows:
       (a) No keeper liability established
       I am the registered keeper of the vehicle. I was not the driver
       at the time of the alleged contravention, and the driver has not
       been identified.
       As a matter of law, liability for a private parking charge rests
       with the driver unless the strict provisions of Schedule 4 of
       the Protection of Freedoms Act 2012 (“PoFA”) are fully complied
       with. (Lawble - Law Makes Sense)
       Your client is put to strict proof that:
       * A fully compliant Notice to Keeper was served; and
       * All mandatory requirements of PoFA Schedule 4 were strictly
       adhered to.
       It is well established that failure to comply with PoFA prevents
       any transfer of liability to the keeper.
       (knowyourparkingrights.org)
       In the absence of such compliance, only the driver can be
       pursued. You have provided no evidence as to the identity of the
       driver, and I am under no legal obligation to name the driver.
       (ftla.uk)
       Accordingly, your client has no lawful basis to pursue me as
       keeper.
       (b) Strict proof required
       Your Letter of Claim fails to provide sufficient detail as
       required under the Practice Direction – Pre-Action Conduct and
       Protocols. In particular, you have failed to provide:
       * Evidence of the alleged contractual agreement
       * Evidence of signage forming the alleged contract
       * Evidence of PoFA compliance (including dates of issue/service
       of notices)
       * Evidence of the driver’s identity (if alleged)
       * A breakdown and legal basis for the additional sums added
       Until such documents are produced, I am unable to properly
       understand or respond to your client’s claim.
       (c) Failure to follow Pre-Action Protocol
       Your correspondence appears to be a standard template and does
       not comply with the spirit or requirements of the Pre-Action
       Protocol, which requires parties to exchange sufficient
       information to understand each other's position and attempt to
       resolve matters without litigation.
       3. Required action
       In accordance with the Practice Direction, I require that you:
       1. Provide all documents and evidence relied upon (as outlined
       above);
       2. Confirm whether your client is relying on PoFA 2012 and, if
       so, demonstrate full compliance;
       3. Confirm the cause of action (breach of contract, contractual
       charge, or trespass);
       4. Provide a detailed breakdown of the sum claimed and
       justification for any additional costs.
       4. Conduct warning
       Should you proceed with litigation without addressing the
       deficiencies outlined above, I will draw your conduct and your
       client’s conduct to the attention of the Court, including your
       failure to comply with the Pre-Action Protocol.
       I will also seek to rely on this correspondence when the Court
       considers the issue of costs.
       5. Conclusion
       For the avoidance of doubt, I deny any liability to your client
       and will robustly defend any proceedings issued.
       I look forward to your substantive response.
       Yours faithfully,&#8232;
       #Post#: 114760--------------------------------------------------
       Re: BW LEGAL - LETTER OF CLAIMS
   DIR By: jfollows
       Date: March 29, 2026, 10:13 am
       ---------------------------------------------------------
       There’s nothing in there about their incompetent Letter of
       Claim, is there? Or at least the point needs amplifying.
       Your audience in part is the court when they initiate a claim
       against you in due course.
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