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#Post#: 114445--------------------------------------------------
Final reminder from Smart Parking
DIR By: anonymous
Date: March 26, 2026, 6:02 am
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Hi all. I have been approached by a friend as they received a
ticket in the post from Smart parking (attached). From what I
gather, they have not contacted them at all. They are unsure if
this is the first time they are receiving this or if they have
received these before (its a busy house and they are rarely
home). It is my understanding that as long as they don't
identify the driver, they are ok? Do they even need to reply?
HTML https://i.ibb.co/gZnwwsfg/Whats-App-Image-2026-03-25-at-23-50-20.jpg
HTML https://ibb.co/7t9VV7Zy
#Post#: 114447--------------------------------------------------
Re: Final reminder from Smart Parking
DIR By: jfollows
Date: March 26, 2026, 6:08 am
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If they do not identify the driver, then if Smart complies with
the requirements of the legislation, the liability can be
transferred to the registered keeper.
Without the original notice it is unlikely that we can tell
whether or not Smart has complied.
Protection of Freedoms Act 2012,
HTML https://www.legislation.gov.uk/ukpga/2012/9/schedule/4
#Post#: 114450--------------------------------------------------
Re: Final reminder from Smart Parking
DIR By: jfollows
Date: March 26, 2026, 6:25 am
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If they ignore, they are likely to get debt collection letters
from DCBL, a Letter of Claim from DCB Legal and a county court
claim. If the court claim is ignored they will get a default
judgement against them.
If they have more information and a defence then they will get
assistance here.
However,if so, they should post directly rather than use you as
an intermediary.
#Post#: 114451--------------------------------------------------
Re: Final reminder from Smart Parking
DIR By: anonymous
Date: March 26, 2026, 6:27 am
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--- Quote from: jfollows link ---
>
> If they ignore, they are likely to get debt collection letters
from DCBL, a Letter of Claim from DCB Legal and a county court
claim. If the court claim is ignored they will get a default
judgement against them.
>
> If they have more information and a defence then they will get
assistance here.
>
> However,if so, they should post directly rather than use you
as an intermediary.
>
--- End Quote ---
They are not very technology friendly so they asked me for help.
What information do you require? What are their next steps?
#Post#: 114452--------------------------------------------------
Re: Final reminder from Smart Parking
DIR By: jfollows
Date: March 26, 2026, 6:29 am
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A narrative of what happened, a defence for why they shouldn’t
pay, and a copy of the original notice to keeper would be a
start.
HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/
Their options are to pay or to defend a court claim in a number
of months. The deadline to appeal to Smart will have passed.
Our experience is that Smart will pursue this if ignored.
#Post#: 114458--------------------------------------------------
Re: Final reminder from Smart Parking
DIR By: anonymous
Date: March 26, 2026, 7:44 am
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They said that they visited the car park and overstayed by an
hour without realising. They did not receive the earlier letters
- this is the first they received.
#Post#: 114475--------------------------------------------------
Re: Final reminder from Smart Parking
DIR By: jfollows
Date: March 26, 2026, 9:34 am
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I have no magic bullet to offer you.
I did look on Google Streetview and there appear to be prominent
signs limiting free parking to one hour, and terms and
conditions referring to £90 if exceeded, although I can’t read
all the words. A defence has to be better than “we forgot”, and
could hinge on poor signage, for example, but I’m not seeing
that myself.
Without more information I don’t think I can help any further.
#Post#: 114479--------------------------------------------------
Re: Final reminder from Smart Parking
DIR By: anonymous
Date: March 26, 2026, 9:39 am
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--- Quote from: jfollows link ---
>
> I have no magic bullet to offer you.
>
> I did look on Google Streetview and there appear to be
prominent signs limiting free parking to one hour, and terms and
conditions referring to £90 if exceeded, although I can’t read
all the words. A defence has to be better than “we forgot”, and
could hinge on poor signage, for example, but I’m not seeing
that myself.
>
> Without more information I don’t think I can help any further.
>
--- End Quote ---
That's fair enough, thanks for looking. Is there a way however
to reduce the charge to the original amount on the basis that
this is the first letter they have received regarding it? The
£145 charge is written as escalated.
#Post#: 114488--------------------------------------------------
Re: Final reminder from Smart Parking
DIR By: jfollows
Date: March 26, 2026, 10:22 am
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I doubt it, but don’t rush to pay immediately in case someone
else here has a good idea.
#Post#: 114495--------------------------------------------------
Re: Final reminder from Smart Parking
DIR By: anonymous
Date: March 26, 2026, 11:17 am
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Thank you - I will advise them to wait
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