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#Post#: 114207--------------------------------------------------
Napier Parking PCN appeal rejected - payment made for whole day
but not within 15 minutes
DIR By: Simon_DM
Date: March 24, 2026, 8:09 am
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I would be grateful for any advice in respect of a PCN issued by
Napier Parking for which they have rejected my appeal. It can
now go to IAS but I have read that appeals are usually not
successful (PoPLA has greater success rates, according to my
research).
Circumstances: Arrived at car park on Saturday 28 February 2026
at 09.23. The fee of £2.80 applicable for the entire day, or
part thereof (the weekend tariff), was paid at 14.43 after a
problem with my phone. I left the car park at 20.08 on 28
February. I have the RingGo receipt for the payment of £2.80
(plus RingGo Convenience Fee of £0.20) and supplied that in my
appeal demonstrating that no loss had been incurred on their
side.
The landowner and/or parking company have suffered no loss as
the fee would have been the same whether paid at 0923 or 1443.
There has been no offer by Napier Parking to refund the fee
paid, and so I have fulfilled my side of any contract for
parking.
The Private Parking Sector Single Code of Practice, February
2025 edition, Annex F, states:
F.1 Exempt Circumstances
...
Parking Charges must not be pursued in relation to vehicles
where evidence is provided that they are identified as...
...
j) a vehicle parked in a car park managed by fixed camera
technology (ANPR and/or CCTV) for which payment has been made
for the full period of parking prior to leaving the car park.
NOTE: This exempt circumstance only relates to the timing of
making payment. It does not exempt a motorist from parking
charges which have been issued for other contraventions such as;
Partial or under payment for the time parked;
It seems to me that I have met the circumstances shown in j) of
the Annex. Napier Parking is a member of IPC which is a
co-signatory to the Code.
All help gratefully received!
#Post#: 114216--------------------------------------------------
Re: Napier Parking PCN appeal rejected - payment made for whole
day but not within 15 minutes
DIR By: Dave65
Date: March 24, 2026, 9:18 am
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Can you post up a copy of the PPN with personal details redacted
but leave dates?
Can you get a photo of the signage?
Has the driver been identified in the appeal?
#Post#: 114223--------------------------------------------------
Re: Napier Parking PCN appeal rejected - payment made for whole
day but not within 15 minutes
DIR By: Simon_DM
Date: March 24, 2026, 9:47 am
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Dave
Thanks for your message.
Images are here, as requested. [img
width=600]
HTML https://imgpile.com/p/oxQIobO[/img]
HTML https://imgpile.com/p/oxQIobO
Your question on identification of driver: I suspect I used "I"
and "my" in the appeal to Napier, so I suspect that identifies
me as the driver.
Regards
Simon
#Post#: 115347--------------------------------------------------
Re: Napier Parking PCN appeal rejected - payment made for whole
day but not within 15 minutes
DIR By: Simon_DM
Date: April 8, 2026, 7:29 am
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To update anyone who may be interested, I lodged an appeal with
Napier Parking who rejected it. I then compiled an appeal to the
IAS focusing on Napier's failure to comply with the Private
Parking Sector Single Code of Practice (February 2025). Today I
am pleased to report that I received this notification:
Dear Simon,
Thank you for your appeal. Due to further information Napier
Parking Ltd has confirmed they will no longer be pursuing the
matter and the parking charge has been cancelled.
Parking Charge Number (PCN): xxx
Vehicle Registration: xxx
Date Issued:
Yours Sincerely,
The Independent Appeals Service
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