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#Post#: 114144--------------------------------------------------
ParkingEye. Fine received for 7 minute stay while trying to pay
DIR By: Cocat2517
Date: March 23, 2026, 1:39 pm
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Hello,
The driver of a vehicle entered a private car park managed by
ParkingEye. The payment machine wasn't working so they attempted
to use the ParkingEye app to pay, unfortunately it repeatedly
failed to work (couldn't find correct car park they were in).
Not being able to pay the driver left the car park 7 minutes
after entering and found somewhere else to park. The driver also
decided not to stay and make further attempts at paying as the
condition of the car park was quite poor (potholes, unsecure).
They've now recieved a private parking charge for the 7 minute
stay. Is this something that can be appealed with any chance of
success?
Was the driver not entitled to a reasonable amount of time to
read parking sign T&Cs and attempt payment before deciding to
leave? 5 minutes grace period didn't seem enough.
Thanks for any advice,
#Post#: 114145--------------------------------------------------
Re: Fine received for 7 minute stay while trying to pay
DIR By: mickR
Date: March 23, 2026, 1:50 pm
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READ THIS FIRST - **BEFORE POSTING YOUR CASE!**,
HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/
#Post#: 114158--------------------------------------------------
Re: ParkingEye. Fine received for 7 minute stay while trying to
pay
DIR By: Cocat2517
Date: March 23, 2026, 3:27 pm
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#Post#: 114526--------------------------------------------------
Re: ParkingEye. Fine received for 7 minute stay while trying to
pay
DIR By: Cocat2517
Date: March 26, 2026, 1:41 pm
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Any help with this please?
#Post#: 114547--------------------------------------------------
Re: ParkingEye. Fine received for 7 minute stay while trying to
pay
DIR By: ixxy
Date: March 26, 2026, 4:18 pm
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--- Quote from: Cocat2517 link ---
>
> 5 minutes grace period didn't seem enough.
>
>
--- End Quote ---
It's a consideration period and 5 minutes is standard so not
really an avenue for an appeal. A grace period applies if the
driver paid to park and then overstayed.
A quick pootle around the car park on Google Street View shows 2
payment machines in the car park, did the driver drive in, park,
check both payment machines, attempt to use the app and then
drive off all within 7 minutes?
I'm not suggesting they didn't just checking you are 100% sure
there were no ways of paying on the day. They will know if other
people used the payment machines or paid by app on the day which
they will be able to use as evidence payment options were
available.
So as grounds for a successful appeal, no I don't think you're
likely to convince Parkingeye to cancel the PCN or for POPLA to
uphold your appeal either on these grounds.
The usual advice is that if you really don't want to pay the
invoice you can probably run the clock down by going through the
process as most cases get dropped just before they have to pay
the court fee. However the process will take months, you will
get hounded with debt collectors letters and you will have to
file a court defence at the right time. Worst case is it goes to
court, you lose and it'll cost you 4 to 5 times the original
invoice, or if you fail to pay then you'd get a CCJ which would
seriously screw up your credit score.
Up to you whether you want it to go away quickly or you're
prepared for the long haul with them probably but not guaranteed
to give up at some point.
#Post#: 114567--------------------------------------------------
Re: ParkingEye. Fine received for 7 minute stay while trying to
pay
DIR By: InterCity125
Date: March 27, 2026, 3:28 am
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Make an appeal as KEEPER to PE stating that the driver entered,
made attempts to pay via the app but was unable to precisely
identify the car park on the app.
The driver then left and, as such, no contract was ever formed
and hence no contract could be breached.
There are other PoFA issues with the PCN but we can raise these
if it comes to POPLA.
#Post#: 114573--------------------------------------------------
Re: ParkingEye. Fine received for 7 minute stay while trying to
pay
DIR By: Cocat2517
Date: March 27, 2026, 4:29 am
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--- Quote from: InterCity125 link ---
>
> Make an appeal as KEEPER to PE stating that the driver
entered, made attempts to pay via the app but was unable to
precisely identify the car park on the app.
>
> The driver then left and, as such, no contract was ever formed
and hence no contract could be breached.
>
>
>
>
> There are other PoFA issues with the PCN but we can raise
these if it comes to POPLA.
>
--- End Quote ---
Thank you, I'll them to appeal on these grounds and see how it
goes.
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