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#Post#: 113842--------------------------------------------------
I was fined £60 by parkingeye for parking in pharmacy car park -
disabled user
DIR By: Amandag456
Date: March 20, 2026, 9:09 am
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I attended my usual pharmacy as I have done many times before
and I parked in a disabled spot with my disabled badge on
display. I forgot to put my registration into the terminal which
is to the left hand side of the main counter where they serve
you. I was a legitimate customer and have photo evidence I
collected my medication on the date I was issued the PCN.
I was at the pharmacy for maybe 15 mins. Hard to remember
exactly as it was issued on 13th November last year. I
challenged it and my appeal was rejected. I escalated to POPLA
who upheld the PCN. Now I am liable to pay the £100 fine instead
of £60 or whatever it was before.
I have attended the pharmacy so many times as a customer
collecting my medication, never put my car registration in, nor
do I see anyone else doing it. It seems they’ve picked on this
one instance to fine me. Despite in my POPLA appeal raising that
I’m a disabled user with a disabled badge, who attends the
pharmacy regularly and can prove it (and I parked in a disabled
spot) they are pursuing me for the fine nonetheless.
I asked the land owner (the gp medical practice next door to the
pharmacy who owns the land) if they could instruct ParkingEye to
cancel the PCN as they are within the power to do so. I
obviously explained all the background to it. The gp practice
manager said no we don’t do that, and we’re not getting
involved.
Do I have any recourse to legally challenge this any further or
pay the £100 fine?
#Post#: 113856--------------------------------------------------
Re: I was fined £60 by parkingeye for parking in pharmacy car
park - disabled user
DIR By: InterCity125
Date: March 20, 2026, 11:03 am
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It is NOT a fine - it is nothing more than a speculative
invoice.
The surgery does have the power to cancel the charge and they
are already 'involved' because they contracted the operator.
Go back and see them again would be our first step advice.
#Post#: 113878--------------------------------------------------
Re: I was fined £60 by parkingeye for parking in pharmacy car
park - disabled user
DIR By: ixxy
Date: March 20, 2026, 2:29 pm
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The GP practice may or may not have the power to cancel the
invoice, depends on whether it is them that contracted the PPC
and what is in the contract regards cancellations.
As for legal recourse, nothing you can do at the moment, the
ball is in their court. You will now get lots of letters from a
debt collection agency probably followed by a letter of claim
which may or may not end up in a court case. If it gets that far
come back for more advice as "I'm a regular customer but forgot
to register despite knowing the rules" isn't a great defence.
Bottom line is you failed to follow the terms for parking which
gave them a reason to issue a PCN, your mistake has cost them
money, sending out the PCN, follow up letters and dealing with
your 2 appeals isn't free and they want their money. Your
disabled badge status isn't relevant in this case unless you can
show they haven't made reasonable adjustments to allow you to
comply with the car park terms, e.g. the terminal is
inaccessible to a wheelchair user.
#Post#: 113897--------------------------------------------------
Re: I was fined £60 by parkingeye for parking in pharmacy car
park - disabled user
DIR By: 8vaibhav
Date: March 20, 2026, 6:16 pm
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I empathize with you.
I have learned from here the following plan of action:
1. Without revealing identity of driver to the Private PCN
issuer, try to get it cancelled via the establishment you were a
customer of, this option is long past for you at this stage.
2. If #1 is not working, post the NtK (Notice to Keeper) picture
here and wait for advise. In majority of cases, this notice
isn't PoFA compliant (Google or search posts here for details)
which means if they don't know driver they can't have keeper
liabile. So the advise is to refuse sharing driver identity,
challenge as a keeper only and force them to cancel PCN.
3. If most cases, they still cancel the appeal made as per #2
(as they don't even read appeals and only care about ££) but
they will give you POPLA code. So in that case get a draft from
here and without driver identity you very likely succeed at
POPLA.
In your case #3 is also already past.
Now if your feeling you are in the right you have no option but
to wait as you can't appeal or challenge this at this stage.
After 28 days have past you will start getting intermittent
letters from DCBL or similar company for £170 payment. These
would sound scary and will try to threaten you to pay. They have
no power, don't waste your time on them and don't engage with
them as they are only interested in your money and nothing else.
Eventually, they will either discontinue sending these letters
(in my case from before I learned about this forum they did)
which is win OR you will get a " Letter before action" or some
actual legal document. That's when you would need to
respond/defend and you can come here for advise then. I have
been told here that even if you lose eventual court hearing
(which might not even happen) you would only pay £100 and not
£170 as DCBL will threaten you with. So I suppose best advise
now is to wait and learn a lesson to post NtK here if you get
one again.
More knowledgeable people can comment/correct me on above
please.
Best wishes.
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