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#Post#: 112757--------------------------------------------------
Haringey - PCN for funeral parking when phone line down
DIR By: towerhamlets
Date: March 10, 2026, 4:35 pm
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Girlfriend's mums funeral 23/12, my sister parked our car near
the church. Spent several minutes trying to pay via phone. She
says "Each time it appeared that the phone call was answered,
but the line was silent. I tried to press buttons to get options
to come up but it was only silence." She gave up so as not to be
late. No app or other payment options on the sign. PCN placed on
car about 5 mins later when we were in church. Other attendees
said they had similar problem with no response on the line.
She appealed this explaining the above including screenshots of
the calls to the number, and got a generic response “Although
you tried to pay for parking by phone or online, your payment
did not go through. This can happen when drivers make a mistake
or when their card is not accepted. It is unfortunate if this
happened with you, but drivers can only park if the transaction
is successful.”
She then sent a written submission. It seems this was received
by the council as on the PCN history online, they have reopened
the challenge on 5/2, but then on 27/2 they send a Notice to
Owner. Addressed to my partner as it's her name on the V5C.
Hadn't bothered her with the story so far so obviously this was
stressful for her on opening the letter.
Anyway, I intend to make another written submission now. I'm not
sure what mandatory grounds the phone line failure might fall
under. I will state funeral attendance as mitigating
circumstance. Can I use the fact they did not respond to the
second appeal??
Thank you for any help
PCN history from council website:
27/02/2026 06:56:51 Notice to Owner Issued
26/02/2026 14:45:50 Correspondence Letter
26/02/2026 14:43:55 Off Hold why haven't they written rejected
or responded here?
05/02/2026 17:05:02 On Hold :Challenge Received (06/04/2026 )
this seems to be when they received the written submission
23/01/2026 10:11:22 Correspondence Letter
23/01/2026 10:06:16 Offer £80.00 until 10/02/2026
23/01/2026 10:06:12 Off Hold
23/01/2026 10:06:10 Challenge/Representation Rejected
23/12/2025 20:00:59 On Hold: Challenge Received (21/02/2026)
#Post#: 112761--------------------------------------------------
Re: Haringey - PCN for funeral parking when phone line down
DIR By: catnip
Date: March 10, 2026, 5:39 pm
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Please post the PCN (both sides) and also a link to the location
using Google Street View.
Did your partner receive the correspondence letter that was
issued on 26th Feb?
#Post#: 112919--------------------------------------------------
Re: Haringey - PCN for funeral parking when phone line down
DIR By: towerhamlets
Date: March 11, 2026, 4:51 pm
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PCN - actual ticket may be lost. here is the online copy
HTML https://imgpile.com/p/w98cYAf
Location -
HTML https://maps.app.goo.gl/k4EFiH4iUCuASNK26
Only an NtO from 27/2 was received, no letter from the 26th
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