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       #Post#: 112757--------------------------------------------------
       Haringey - PCN for funeral parking when phone line down 
   DIR By: towerhamlets
       Date: March 10, 2026, 4:35 pm
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       Girlfriend's mums funeral 23/12, my sister parked our car near
       the church. Spent several minutes trying to pay via phone. She
       says "Each time it appeared that the phone call was answered,
       but the line was silent. I tried to press buttons to get options
       to come up but it was only silence." She gave up so as not to be
       late. No app or other payment options on the sign. PCN placed on
       car about 5 mins later when we were in church. Other attendees
       said they had similar problem with no response on the line.
       She appealed this explaining the above including screenshots of
       the calls to the number, and got a generic response “Although
       you tried to pay for parking by phone or online, your payment
       did not go through. This can happen when drivers make a mistake
       or when their card is not accepted. It is unfortunate if this
       happened with you, but drivers can only park if the transaction
       is successful.”
       She then sent a written submission. It seems this was received
       by the council as on the PCN history online, they have reopened
       the challenge on 5/2, but then on 27/2 they send a Notice to
       Owner. Addressed to my partner as it's her name on the V5C.
       Hadn't bothered her with the story so far so obviously this was
       stressful for her on opening the letter.
       Anyway, I intend to make another written submission now. I'm not
       sure what mandatory grounds the phone line failure might fall
       under. I will state funeral attendance as mitigating
       circumstance. Can I use the fact they did not respond to the
       second appeal??
       Thank you for any help
       PCN history from council website:
       27/02/2026 06:56:51 Notice to Owner Issued
       26/02/2026 14:45:50 Correspondence Letter
       26/02/2026 14:43:55 Off Hold why haven't they written rejected
       or responded here?
       05/02/2026 17:05:02 On Hold :Challenge Received (06/04/2026 )
       this seems to be when they received the written submission
       23/01/2026 10:11:22 Correspondence Letter
       23/01/2026 10:06:16 Offer £80.00 until 10/02/2026
       23/01/2026 10:06:12 Off Hold
       23/01/2026 10:06:10 Challenge/Representation Rejected
       23/12/2025 20:00:59 On Hold: Challenge Received (21/02/2026)
       #Post#: 112761--------------------------------------------------
       Re: Haringey - PCN for funeral parking when phone line down 
   DIR By: catnip
       Date: March 10, 2026, 5:39 pm
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       Please post the PCN (both sides) and also a link to the location
       using Google Street View.
       Did your partner receive the correspondence letter that was
       issued on 26th Feb?
       #Post#: 112919--------------------------------------------------
       Re: Haringey - PCN for funeral parking when phone line down 
   DIR By: towerhamlets
       Date: March 11, 2026, 4:51 pm
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       PCN - actual ticket may be lost. here is the online copy
  HTML https://imgpile.com/p/w98cYAf
       Location -
  HTML https://maps.app.goo.gl/k4EFiH4iUCuASNK26
       Only an NtO from 27/2 was received, no letter from the 26th
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