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       #Post#: 112739--------------------------------------------------
       Default judgement despite filing a defence on the MCOL website
       By: carlosescobar Date: March 10, 2026, 1:11 pm
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       I was taking my daughter for a driving lesson and we entered
       Colchester United FC car park where she practiced some
       manouevres before we left, we didn't park at all. Smart Parking
       Limited sent us an invoice claiming we parked there as they had
       photos of us entering and leaving the car park. I've ignored all
       correspondence from them as I wasn't the driver but the
       registered keeper of the vehicle.
       DCB Legal then started sending correspondence and I eventually
       received a County Court Claim Form.
       Having followed the advice on this forum I submitted an
       Acknowledge Service (AoS) online via MCOL selecting to defend
       all the claim. I then submitted a defence on the MCOL website on
       09/02/2026
       I then received a default judgement dated 19/02/2026 for £293.74
       delivered to me on 24/02/2026. I immediately rang MCOL who claim
       no defence is filed. However, on the portal it showed under
       'Response History' for the claim that the 'Latest Document' was
       'Defence'. Separately, on the MCOL dashboard there is an entry
       'Response Forms' with a 'Delete' option, indicating a
       response/defence had been generated and stored on the portal.
       It's just the advisor can't see it.
       I emailed
       caseprogression.cnbc[member=6517]justice[/member].gov.uk ccing
       claimresponses.cnbc[member=6517]justice[/member].gov.uk the day
       after I received the default judgement highlighting the issue
       but as yet (10/03/2026) haven't received a response.
       What can I do, their website clearly had an issue when I
       submitted my defence?
       #Post#: 112740--------------------------------------------------
       Re: Default judgement despite filing a defence on the MCOL websi
       te
       By: DWMB2 Date: March 10, 2026, 1:17 pm
       ---------------------------------------------------------
       Essentially, keep urgently contacting the court and try to
       resolve their cock up. Once that's sorted we can look at the
       actual case.
       Out of interest, when was the parking incident? Smart's more
       recent notices do sometimes comply with the requirements of
       Schedule 4 of the Protection of Freedoms Act, which means that
       not being the driver isn't necessarily a defence, although other
       defences are likely available.
       #Post#: 112879--------------------------------------------------
       Re: Default judgement despite filing a defence on the MCOL websi
       te
       By: carlosescobar Date: March 11, 2026, 12:28 pm
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       Thanks DWMB2 for responding. The alleged offence occurred on
       03/11/2024. Today I again rang the court office on 0300 123 1056
       and mangaged to speak to someone after waiting in a queue for
       over an hour.
       They say there's nothing they can do as they can't see what I'm
       seeing on the MCOL dashboard.
       [img width=1100
       height=179]
  HTML https://i.postimg.cc/fLLVJ5Yt/Screenshot-2026-03-11-at-17-09-47.png[/img]
       #Post#: 113613--------------------------------------------------
       Re: Default judgement despite filing a defence on the MCOL websi
       te
       By: carlosescobar Date: March 18, 2026, 8:37 am
       ---------------------------------------------------------
       Looks like I'll just have to go ahead and pay the charge. The
       court is not fit for purpose.
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