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#Post#: 11091--------------------------------------------------
Euro Car Parks PCN BP Garage
DIR By: zexx
Date: November 24, 2023, 8:05 am
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My wife and I have just acquired an electric vehicle that we
usually charge at her work place overnight.
She is currently on leave so we had to use our local BP garage
rapid charger. Spent just under £40 and went on our merry way.
Today we have recieved a PCN:
HTML https://lemicess.sirv.com/new%20pcn/24.11.2023/BP1.png
HTML https://lemicess.sirv.com/new%20pcn/24.11.2023/BP2.png
What should we mention in our appeal?
Thank you in advance.
#Post#: 11093--------------------------------------------------
Re: Euro Car Parks PCN BP Garage
DIR By: DWMB2
Date: November 24, 2023, 8:15 am
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Your first step should be to speak to the managers of the garage
to see if they can intervene - it's probably not good for
business for punters to be picking up parking charges whilst
charging up their electric vehicles.
Before you send any appeals we'll need to see photographs of all
the signage at the site, the signage setting out the Euro Car
Parks terms and conditions (as well as it's placement and
prominence), and any signage around the car charging bays.
#Post#: 11101--------------------------------------------------
Re: Euro Car Parks PCN BP Garage
DIR By: zexx
Date: November 24, 2023, 10:44 am
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Understood.
Will speak with manager, then I'll take photos of signage, if no
joy.
Thank you.
#Post#: 11874--------------------------------------------------
Re: Euro Car Parks PCN BP Garage
DIR By: zexx
Date: December 4, 2023, 1:34 pm
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Spoke to the BP garage staff, manager wasn't on duty. Was told
to send screenshot of charging app statement and, in future, to
log my car registration with them everytime I use their charger.
Here is the response from Euro Car Parks:
HTML https://lemicess.sirv.com/new%20pcn/24.11.2023/EDITED-6966897_AS.ECV.V001%20%5B-1%5D.png
Thank you for your free advice.
I truly appreciate your time and effort.
#Post#: 11924--------------------------------------------------
Re: Euro Car Parks PCN BP Garage
DIR By: DWMB2
Date: December 5, 2023, 9:21 am
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Excellent - good to see some rare common sense applied by the
parking company. Well done!
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