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#Post#: 111146--------------------------------------------------
GroupNexus - Saffron Kitchen Stratford E15
By: Sizzle89 Date: February 25, 2026, 11:21 am
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Hi,
I’ve been parking at this car park for the past couple of years
when attending football matches nearby. Previously, there was a
Buzz Bingo Stratford on site, and I would enter my registration
number into the machine inside the venue as required. This car
park makes most of their money through the football fans paying
via the parking app £20 on match days. Thankfully the system at
Buzz Bingo prevented me from paying this fee.
Around six months ago, Buzz Bingo closed and the building was
being renovated. During that period, I continued to park there
on match days and did not pay but did not receive any parking
tickets. The building is now called 'Saffron Gallery' in
Stratford, but as far as I’m aware, it does not appear to be
open to the public.
On the 10th February 2026, I parked there to watch the game and
left a few hours later. I received an email with the parking
charge from my leasing company on 24/02/26, the ticket was dated
17/2/26 - a parking charge notice from Group Nexus.
I’m wondering if there are any valid grounds on which I could
appeal this ticket. Any advice would be appreciated please.
Front:
HTML https://ibb.co/TM1DYvVZ
Back:
HTML https://ibb.co/DZVKBwC
#Post#: 111147--------------------------------------------------
Re: GroupNexus - Saffron Kitchen Stratford E15
By: RichardW Date: February 25, 2026, 11:28 am
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Presume that is not in your name? You need to get the lease co
to nominate you as the hirer, and then you will get a PCN in
your name. The good news with that is they will almost
certainly not comply with the legal requirements to transfer
liability to you, and you will be able to fend it off - although
you may have to wait it out till a court claim to get there.
#Post#: 111155--------------------------------------------------
Re: GroupNexus - Saffron Kitchen Stratford E15
By: ixxy Date: February 25, 2026, 12:41 pm
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You can't do anything until you have a PCN in your name (other
than pay it). If the lease company pay it and charge you then
you argument is with them and will depend on your lease
contract.
If they do decide to formally transfer liability to you they
usually don't provide the parking company with all the
documentation required and then you can challenge Group Nexus if
they try to hold you as the hirer liable. Until then do nothing.
However from your post it appears you've been gaming this car
park for sometime, always a dangerous thing to do if you lease
your vehicle, many lease companies will pay the charge for you
and add on an admin fee for fun preventing you from appealing
regardless. So far you've been lucky.
#Post#: 113539--------------------------------------------------
Re: GroupNexus - Saffron Kitchen Stratford E15
By: Sizzle89 Date: March 17, 2026, 11:43 am
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Ok my letter has come in now addressed to me, any next steps
please? What do you need to see?
#Post#: 113541--------------------------------------------------
Re: GroupNexus - Saffron Kitchen Stratford E15
By: jfollows Date: March 17, 2026, 12:14 pm
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Show it to us and tell us what other documents came with it.
There are probably none, but we need to ask.
If it’s a Notice to Hirer, then your appeal can be
[quote]The hirer is writing to appeal the above Parking Charge
Notice issued by Group Nexus.
The notice states that liability for the parking charge has been
transferred from the vehicle hire company to the hirer. However,
the notice received does not comply with the statutory
requirements for transferring liability to a hirer under
Schedule 4 of the Protection of Freedoms Act 2012.
Where a vehicle is hired, Paragraph 14 of Schedule 4 requires
that the parking operator must provide specific documents with
the Notice to Hirer in order to transfer liability from the
vehicle hire company to the hirer.
These include:
• A copy of the hire agreement
• A copy of the statement of liability signed by the hirer
• A copy of the original Notice to Keeper served on the vehicle
hire company
The notice received consisted only of a single A4 letter and did
not include any of the documents listed above.
As these mandatory documents were not provided, the conditions
required to transfer liability from the vehicle hire company to
the hirer have not been met. Consequently, the hirer cannot be
held liable for this parking charge.
For the avoidance of doubt, the hirer is under no obligation to
identify the driver and will not be doing so.
In light of the above, the hirer respectfully requests that this
Parking Charge Notice be cancelled.[/quote]
with any appropriate modifications.
Don’t expect them to uphold your appeal, but it’s the first step
along the process of eventual discontinuation.
#Post#: 113543--------------------------------------------------
Re: GroupNexus - Saffron Kitchen Stratford E15
By: Sizzle89 Date: March 17, 2026, 12:35 pm
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No other documents came with it. No notice to hire.
HTML https://ibb.co/1f5fx8Hh
#Post#: 113545--------------------------------------------------
Re: GroupNexus - Saffron Kitchen Stratford E15
By: jfollows Date: March 17, 2026, 12:56 pm
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That’s not a Notice to Hirer, it’s a Notice to Keeper, and
you’re not the registered keeper. So ignore my proposed appeal.
[quote]we are writing to you because you were the registered
keeper at the time of parking[/quote]
#Post#: 113570--------------------------------------------------
Re: GroupNexus - Saffron Kitchen Stratford E15
By: InterCity125 Date: March 18, 2026, 2:59 am
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So, to be clear, are we saying that the parking operator has
simply issued a second NtK (in the hirer's name) rather than a
Notice to Hirer?
In which case, should the OP simply send the notice back to the
operator stating that he or she is not the Registered Keeper?
#Post#: 113572--------------------------------------------------
Re: GroupNexus - Saffron Kitchen Stratford E15
By: jfollows Date: March 18, 2026, 3:08 am
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[quote author=InterCity125 link=topic=10043.msg113570#msg113570
date=1773820775]
So, to be clear, are we saying that the parking operator has
simply issued a second NtK (in the hirer's name) rather than a
Notice to Hirer?
In which case, should the OP simply send the notice back to the
operator stating that he or she is not the Registered Keeper?
[/quote]
That was my thinking also.
#Post#: 113574--------------------------------------------------
Re: GroupNexus - Saffron Kitchen Stratford E15
By: InterCity125 Date: March 18, 2026, 3:34 am
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I guess that the only issue with that strategy is that the lease
company might kick off, pay the charge and pass this onto the
hirer?
Have we ever seen a Group Nexus Notice to Hirer or do they
simply not understand the rules and always send NtK's
regardless?
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