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#Post#: 110824--------------------------------------------------
IAS dismissed my appeal - PAY OR NOT? I hate for these private
companies to win.
DIR By: prolingPCNs
Date: February 23, 2026, 12:39 pm
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The IAS has dismissed my appeal.
Ocean Parking issued a Parking Charge Notice dated 07/01/2026
for an alleged incident on 06/11/2025. The notice states it is
issued to my vehicle. They claim this delay was due to issues
with NHS Fleet Solutions not providing my details correctly in a
timely manner, as this is a lease vehicle. However, I question
whether delays between the operator and a third-party lease
company should prejudice the keeper/driver.
I appealed and provided proof that I spent more than £10 in the
store on the day in question, which entitled me to a parking
voucher.
The system requires customers to scan the voucher at one of
their machines, which registers the vehicle registration number
and confirms that no payment is required. When the voucher is
scanned, the machine displays a message stating that you do not
need to pay, and then resets for the next customer. It does not
issue any receipt or confirmation of the scan.
My appeal was rejected. Their position is that their machines
“do not make mistakes” and that my vehicle registration number
was not recorded in their system during the relevant period.
I am absolutely certain that I scanned the voucher. However,
because the machines provide no confirmation or receipt, I am
being denied my appeal on the basis that I cannot produce
evidence that they themselves do not make available. This
appears to place an impossible evidential burden on the consumer
and raises concerns regarding fairness and transparency.
I also appealed on the basis that:
-I was a genuine customer (with proof of purchase over £10).
-I have been using this store for over a year. I attend almost
weekly. I have never previously been issued with a PCN at this
site. I provided a bank statement.
At this stage, I am considering whether to simply wait and see
if they issue a Letter Before Claim and pursue the matter
through the small claims court, should it reach that stage.
Any advice would be appreciated and would be able to provide any
additional details.
*I am not the registered keeper but when submitting my appeal I
did declare myself as the driver.
#Post#: 110862--------------------------------------------------
Re: IAS dismissed my appeal - PAY OR NOT? I hate for these
private companies to win.
DIR By: ixxy
Date: February 23, 2026, 4:18 pm
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Depends on whether you want to wade through the process between
now and when they probably give up or not. Balls in their court
now unless you want to pay to make it go away. Not much more you
can do at the moment.
#Post#: 110887--------------------------------------------------
Re: IAS dismissed my appeal - PAY OR NOT? I hate for these
private companies to win.
DIR By: InterCity125
Date: February 24, 2026, 2:29 am
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Can we assume that the driver has been revealed to the parking
operator or was your appeal made as the hirer?
#Post#: 111026--------------------------------------------------
Re: IAS dismissed my appeal - PAY OR NOT? I hate for these
private companies to win.
DIR By: prolingPCNs
Date: February 24, 2026, 12:36 pm
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Yes driver has been revealed in the IAS appeal.
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