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       #Post#: 37--------------------------------------------------
       How to set up a call center
       By: Abu raihan Date: September 5, 2023, 4:38 am
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       If you have a growing company, it is the most recommended,
       because sooner or later you will need it. Today we will tell you
       the basic guidelines that you should know if you want to set up
       a call center on your own. A few years ago everything would have
       been much more complicated, but advances in technology and lower
       costs now make it easier. The telephone is still the main sales
       and support channel today, so having a call center in your
       company can be very helpful.
       Not only will it help you Phone Number List
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       to improve your customer service, but you
       will be able to carry out Telemarketing campaigns. What is
       needed to set up a call center ? If we leave knowledge and
       desire out of the equation, there are several things that, yes
       or yes, you need to set up a call center : Telephone number:
       better virtual than physical Physical or online PABX to redirect
       calls Devices to make and receive calls: they can be computers,
       mobiles, landlines, etc. headset with microphone Data management
       system and customer relationship stable internet connection
       first steps Now that you know, more or less, what you need to
       have a basic call center, it is time to talk about the first
       steps you must take. There are not many, but we encourage you to
       take a good time in each of them.
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       Define what type of Call Center you want: it is important to
       know what will be the main activity that your call center
       develops . Technical support? Customer Service? Telephone sales
       calls? Lead generation? It is very important that you make a
       list with the activities that you will carry out the most, as it
       is vital for the equipment and services that you will have to
       hire in the future. Define which channels you are going to
       contact: the telephone is the main channel of a call center ,
       but not the only one. More and more users are opting for
       communications via SMS, WhatsApp or social networks.
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