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#Post#: 4--------------------------------------------------
Differing responsibilities, if any, for disability compliance
between working from home and rented
DIR By: VicTS
Date: May 10, 2018, 6:57 am
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This is something I have thought about, I work from home, and
according to the Equality Act 2010 need to make adjustments that
are Reasonable with in my working area. So if I wanted to widen
my client base I could make alterations to my door and add a
ramp to allow access for a wheelchair, however it would be
unreasonable for me to fit a downstairs lavatory with disabled
access. I have considered having a ramp made, but wanted to
wait until I had an inquiry from a wheelchair user. However, a
wheelchair user may have looked at my website and found that
there were no disabled access provisions so not contacted me.
On the flip side rented premises do need to provide provisions
for this because they are available to all and open to
discrimination if they do not have a disabled access toilet
because that would stop disabled counsellors renting the
property. Of course, it would stop disabled clients altogether.
I feel that working from home a practitioner needs to make
reasonable adjustment to their premises if they want to offer
therapy to a disabled client and it would be a good thing to do,
for example a disclaimer notice stating that any resonable
request about disability will be accommodated, like a guide dog.
A rented room or property is required to provide access and
make all provisions for disabled customers because they are
providing a place of work for rent. So the Equality Act 2010
needs to be adhered to. A rented room may be the best way to
service disabled clients and if provisions are missing then the
landlord needs to rectify this.
Incidentally, I work voluntary for a charity that has no
disabled access or provisions, which now makes me feel very
uncomfortable.
#Post#: 7--------------------------------------------------
Re: Differing responsibilities, if any, for disability
compliance between working from home and rent
DIR By: Slavka
Date: May 10, 2018, 9:14 am
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I also work from my own home office and unfortunately it's on
the first floor. I don't have means to make it wheelchair
accessible and in 4 years it's only been an issue once. An
elderly lady came for a session but didn't feel confident she
could go up the stairs. I don't do it very often but I agreed to
carry out therapy from her own home when she asked me if that
was an option.
It would be a different story perhaps if I rented the room
somewhere else; which I may do in the future. Therapy centres
tend to be more wheelchair accessible.
You make a good point about widening a client base though.
#Post#: 10--------------------------------------------------
Re: Differing responsibilities, if any, for disability
compliance between working from home and rent
DIR By: VicTS
Date: May 10, 2018, 9:48 am
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Thank you.
I think your idea about going to the client home has benefits
too. It removes the restraints whilst also continuing therapy.
:)
#Post#: 13--------------------------------------------------
Re: Differing responsibilities, if any, for disability
compliance between working from home and rent
DIR By: Slavka
Date: May 10, 2018, 10:21 am
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Yes, going to her home and doing therapy there has worked for
her. However I generally don't like doing it as I don't know the
conditions of their house; do they have a suitable
room/environment for it; any pets that could be distracting even
basics like sofas or comfy chairs. I like to work in my own
environment, but as I said, there are instances where I'm
willing to make an exception. :)
#Post#: 18--------------------------------------------------
Re: Differing responsibilities, if any, for disability
compliance between working from home and rent
DIR By: Diversity Tutor
Date: May 16, 2018, 1:46 am
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Hi all
There is another option rather than going to their home - which
may not be suitable. How about asking them if they have a
preferred suitable place to see them?
It goes without saying that you must not charge such a client
for the visit.
Tutor
#Post#: 20--------------------------------------------------
Re: Differing responsibilities, if any, for disability
compliance between working from home and rent
DIR By: VicTS
Date: May 16, 2018, 3:11 am
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I have had a request from a new client to visit her at home
because she is unable to drive after an operation. This is a
temporary measure due to recuperation. I am thinking that she
will come to my room after she is well. So, my client has
requested this, not because my room is inaccessible or she
cannot get a taxi, but that she wanted it and I have agreed.
When you say not to charge the client, do you mean fir having to
use a different venue because they cannot use yours? That makes
sense really, otherwise it would be discrimination.
#Post#: 25--------------------------------------------------
Re: Differing responsibilities, if any, for disability
compliance between working from home and rent
DIR By: Slavka
Date: May 16, 2018, 12:21 pm
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Excuse me, but I don't understand what you meant by "It goes
without saying that you must not charge such a client for the
visit".
If a client requests this (e.g. like the case of Vic where the
client couldn't come after the operation) and wants to meet at a
place that they prefer, why we wouldn't charge? If you still do
therapy with them, it is still your time even if the room is
different? Otherwise you'll be doing a pro bono therapy, which
is fine and I do but it's usually on my terms, not clients.
So Tuto, could you please clarify what you meant by not
charging? thank you.
#Post#: 30--------------------------------------------------
Re: Differing responsibilities, if any, for disability
compliance between working from home and rent
DIR By: Diversity Tutor
Date: May 17, 2018, 1:33 am
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Hi all
Clearly you should charge for the consultation. What I meant was
you should not charge extra for travel etc if you need to travel
because they cannot come to your consulting room.
Tutor
#Post#: 38--------------------------------------------------
Re: Differing responsibilities, if any, for disability
compliance between working from home and rent
DIR By: VicTS
Date: May 17, 2018, 4:05 am
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Ah, I see, so the session is still paid for, but not the cost
because your room is not suitable.
#Post#: 42--------------------------------------------------
Re: Differing responsibilities, if any, for disability
compliance between working from home and rent
DIR By: Slavka
Date: May 18, 2018, 3:49 am
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Oh I see, thanks for clarification, that now makes sense to me
:)
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