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       #Post#: 39--------------------------------------------------
       Today we are talking about switchboards
       By: Md Raihan Date: September 14, 2023, 5:33 am
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       Of a Virtual PBX (Virtual PBX) Sep 7, 2022 | Call centers | 0
       Comments Technology is advancing by leaps and bounds and what
       was normal a few years ago can now be completely out of date .
       and how technology and the Internet have revolutioniz the way of
       working in call centers . If until now you reli on physical
       switchboards, you may change your mind thanks to the virtual
       switchboard or PBX. Call centers with thousands of euros of
       investment, expensive equipment and high maintenance costs are
       the past.
       It has become simpler and substantially cheaper. What is a
       virtual switchboard or PBX? The virtual switchboard or PBX takes
       everything physical out of the equation. It is a switchboard
       that uses the service without having large and expensive devices
       in the office. It fulfills the same functions as a physical
       switchboard. But also offers a few Phone Number List
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       extra advantages . It is stor in the cloud
       and does not take up physical space . Thanks to its
       indeterminate location on the network, it is possible to access
       it from anywhere in the world. You only ne Internet and a
       compatible device to access a PBX and start operating with it.
       Its configuration is simple, the implementation cost is
       negligible and maintenance costs are almost zero.
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       What functions does a PBX or virtual switchboard offer? It
       provides a single number for external users to contact any
       employee or department in the company. Distribute calls to
       agents depending on user nes with an ACD protocol. Connections
       and disconnections made correctly. It automates answer calls and
       allows you to offer a menu for call distribution. Play music or
       automat messages to users. Call transfer between internal lines.
       Free internal calls between extensions. An updat call center
       with the desire to expand new lines of business must have a
       virtual switchboard or.
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