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       #Post#: 108--------------------------------------------------
       What can be done to reduce frequent flyers from A&E?
       By: admini5 Date: May 12, 2015, 3:53 am
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       The most appropriate approach will depend on the reasons
       underlying the way each patient has been using services. In some
       cases simply highlighting alternatives to A&E will give patients
       more options when seeking urgent care.
       Other examples include coordinating the care a patient receives,
       such as booking follow-up appointments with their GP while they
       are still in the A&E department. Patients with particularly
       complicated situations might be assigned “care navigator” to
       help them manage their interactions with health and social care
       services.
       As the latest NHS England figures show, A&E departments are
       struggling to meet waiting times targets and the incense
       scrutiny on emergency care is likely to continue. Our analysis
       of the patients who use A&E most frequently − far more
       frequently than would be expected − suggests that they are
       not major contributors to the current pressure on A&E.
       However, finding out more about these patients and their
       characteristics is a real opportunity to ensure that they
       receive the care they need.
       For further information follow:
  HTML http://www.nuffieldtrust.org.uk/blog/come-again-what-data-tells-us-about-repeat-ae-visits
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