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       #Post#: 46--------------------------------------------------
       Key statistics on Patient experience?
   DIR By: admini5
       Date: May 11, 2015, 3:28 am
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       - The NHS deals with over 1 million patients every 36 hours.
       - 81 per cent felt that they were always treated with dignity
       and respect while using inpatient services.
       - 69 per cent said that their room or ward was 'very clean.'
       - In the 2011 Care Quality Commission outpatient survey 95 per
       cent of people using outpatient services reported their care as
       being excellent (44 per cent), very good (39 per cent) or good
       (12 per cent).
       - 89 per cent of people agreed that they were treated with
       dignity and respect at all these times while visiting outpatient
       services.
       - 67 per cent of respondents to the CQC's community mental
       health services survey for 2013 rated their experience between 7
       and 10 out of 10.
       - 78 per cent 'definitely' felt listened to carefully and 72 per
       cent 'definitely' had their views taken into account.
       - In December 2014, 94.50 per cent of 109,084 inpatients treated
       by NHS trusts and foundation trusts would recommend their
       provider to friends or family (33.5 per cent response rate). For
       3,908 inpatients treated by independent sector organisations,
       the proportion was 99.0 per cent (35.3 per cent response rate).
       - Aggregated GP Patient Survey results from January-March and
       July-September 2013 found that 86.2 per cent of respondents
       rated their overall experience as 'good.'
       - 64.2 per cent 'definitely' had confidence and trust in the
       last GP they saw. 78.6 per cent were satisfied with the opening
       hours of their practice.
       - 67.5 per cent stated their overall experience of out-of-hours
       GP services were 'good.'
       For further information, please visit :
  HTML http://www.nhsconfed.org/resources/key-statistics-on-the-nhs
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