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#Post#: 69783--------------------------------------------------
Complaints re ticketing process
DIR By: DOK
Date: June 21, 2021, 4:48 am
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I guess you'd have to complain to the RFU
HTML https://www.englandrugby.com/about-rfu/contact-the-rfu
I would probably use the online feedback form
And/Or you can complain to ticketmaster
HTML https://help.ticketmaster.co.uk/hc/en-us/articles/360006279654-How-do-I-make-a-complaint-
And/Or complain to the club at
mailto:customerservice@quins.co.uk
#Post#: 69797--------------------------------------------------
Re: Complaints re ticketing process
DIR By: Bucksquin
Date: June 21, 2021, 4:54 am
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Waste of time I would think
#Post#: 69803--------------------------------------------------
Re: Complaints re ticketing process
DIR By: TeddingtonQuin
Date: June 21, 2021, 4:57 am
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Yes, will just be more time you'll never get back!
#Post#: 69805--------------------------------------------------
Re: Complaints re ticketing process
DIR By: Bucksquin
Date: June 21, 2021, 4:58 am
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If the complaints system is as well designed as the ticketing
system we will never get through
#Post#: 69818--------------------------------------------------
Re: Complaints re ticketing process
DIR By: Rigoletto
Date: June 21, 2021, 5:09 am
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I drafted my complaint but you can’t submit it without creating
an account! So you’re right it’s no easier to complain than it
is to buy tickets. This doesn’t bode well does it.
#Post#: 69822--------------------------------------------------
Re: Complaints re ticketing process
DIR By: DOK
Date: June 21, 2021, 5:12 am
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You'll need the account for when they fixed the system and we're
back next year! [emoji1]
They used the same system for both European cups and they're
using it for the England games, so it won't necessarily be time
wasted.
#Post#: 69826--------------------------------------------------
Re: Complaints re ticketing process
DIR By: Kermitpower
Date: June 21, 2021, 5:13 am
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--- Quote from: Rigoletto link ---
> I drafted my complaint but you can’t submit it without
creating an account! So you’re right it’s no easier to complain
than it is to buy tickets. This doesn’t bode well does it.
--- End Quote ---
I suspect that it won't be anything like this moving forward at
Quins. Whilst it's obviously really frustrating for those who
didn't get tickets, the circumstances are surely pretty
unprecedented for rugby, and hopefully we won't see it happening
again.
#Post#: 69847--------------------------------------------------
Re: Complaints re ticketing process
DIR By: Bucksquin
Date: June 21, 2021, 5:34 am
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It would (at a minimum) be nice if someone apologised. Can't see
Hancock-up or Boris apologising, though — obviously more votes
available for Wembley soccer match attendance than Twickenham
rugby, and more Red Wall soccer supporters (the only voters that
the New Tories care about). SAGE won't apologise, because they
will have wanted no-one in the stadium ever again (too risky).
And they have the (distorted) stats to prove it.
#Post#: 69901--------------------------------------------------
Re: Complaints re ticketing process
DIR By: Scamble
Date: June 21, 2021, 7:13 am
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I tried. My father tried. My best friend tried. All had the same
issue and none of us going. Plenty of tickets available when we
got to the front of the queue and then 40 minutes of 1970’s IT
later no tickets left. Actually pretty cross but nothing I can
do.
#Post#: 69904--------------------------------------------------
Re: Complaints re ticketing process
DIR By: Monte
Date: June 21, 2021, 7:21 am
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There are loads of tickets on the link posted which is Chiefs.
Just buy them
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