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#Post#: 62247--------------------------------------------------
REMINDER - Season Ticket Reimbursement decision window closes
today
DIR By: Fearless Fred
Date: March 24, 2021, 7:03 am
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SEASON TICKET MEMBER REIMBURSEMENT PLAN - PHASE 2
HTML https://www.quins.co.uk/news/season-ticket-member-reimbursement-plan-phase-2/
Monday, 15th March 2021 @ 12:00
SEASON TICKET MEMBERS CAN NOW CHOOSE HOW TO ALLOCATE THEIR
REMAINING VALUE OF 20/21 MATCHES PLAYED BEHIND CLOSED DOORS
Last month saw the closure of Phase 1 of our Reimbursement Plan
and we were hugely grateful to those who felt able to utilise
the Quins Credit option or donate to the Club.
On Thursday 11th March, the Club emailed all our Season Ticket
Members to inform them that, in the wake of the recent
government announcement confirming Harlequins will only be able
to host a maximum of two Gallagher Premiership fixtures with a
reduced crowd before the end of the Season, Phase 2 would now be
the final phase of our 2020/21 Season Ticket Reimbursement Plan.
This second and final phase will now cover all home fixtures
from Leicester Tigers (13th February) through to the end of the
season.
Reimbursement Plan Phase 2 (and final) is now live on the My
Stoop Portal.
Season Ticket Members now have the opportunity to visit the My
Stoop Portal to choose how you would like to allocate the
remaining value of your Season Ticket Membership between:
• Option 1. Quins Credit: The simplest option if you wish to
renew your Season Ticket Membership next season. Quins Credit
can be used for tickets, parking or Season Ticket renewal
(including Direct Debit payments), up until the first match of
the 2023/24 season.
• Option 2. Cash Refund: Refunds processed back to original
payment card within 4 weeks of the closing date. Any full, or
part payment of your Season Ticket using eCash will be refunded
back as Quins Credit.
• Option 3. Donate: We fully recognise the amazing support that
has already been shown by our incredible supporters (financially
and otherwise). As ever, any support you feel you might be able
to give is hugely appreciated by everyone at Harlequins.
Step-by-step guide to submitting through the My Stoop Portal
1. Visit mystoop.quins.co.uk
2. Enter your unique Membership/Supporter ID, which can be found
on the reverse of your new 2020/21 Membership card. Your
Membership ID begins with the number ‘5’
3. Enter your login password and click ‘Login’
4. Click on the ‘20/21 Season Ticket Membership Reimbursement’
icon at the top of the My Stoop Portal homepage
5. Select which percentage of your proportionate Season Ticket
Membership value and car parking (if applicable) you would like
to put towards Credit, Refund or Donate (or a combination of all
three).
6. Click ‘Submit’. A pop-up box will appear to ask you to
confirm your selection.
7. Click ‘Submit’ again to confirm your selection. A
confirmation pop-up box will appear and you will be sent a
confirmation email upon submission. You can update your
selection at any time before the deadline of 6pm Wednesday 24th
March if you so wish.
If we have not heard from Members by this date, we will assume
you have chosen to transfer 100% of your proportionate balance
into Quins Credit. For full Quins Credit T&Cs please visit
tickets.quins.co.uk and click on Quins Credit from the ‘My
Account’ drop-down menu.
The proportionate value of your Season Ticket Membership
(including parking), and any other Memberships associated with
this email address, can be found in the email sent by the Club
on Monday 15th March. Please note, each Season Ticket Member
MUST enter their choices individually by logging onto the My
Stoop Portal using their unique Membership/Supporter ID found
below and on the reverse of their 2020/21 Membership card. If
you wish to submit choices for another Season Ticket Member
(such as a family Member or U16), you must login in again using
their Membership ID to make their selection.
#Post#: 62252--------------------------------------------------
Re: REMINDER - Season Ticket Reimbursement decision window
closes today
DIR By: T-Bone
Date: March 24, 2021, 7:33 am
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Thanks for the reminder
#Post#: 62296--------------------------------------------------
Re: REMINDER - Season Ticket Reimbursement decision window
closes today
DIR By: LFCRules
Date: March 25, 2021, 3:15 am
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I had a call from Scott Steele yesterday thanking me for
donating to the club. Just a shame I wasn't able to take the
call at the time and it was a voicemail, but still really
appreciated the effort on Quins part to say thanks personally.
👍
#Post#: 62307--------------------------------------------------
Re: REMINDER - Season Ticket Reimbursement decision window
closes today
DIR By: Quinten Poulsen
Date: March 25, 2021, 6:14 am
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Is there a default assuming you don't contact the club and make
a choice?
#Post#: 62310--------------------------------------------------
Re: REMINDER - Season Ticket Reimbursement decision window
closes today
DIR By: Fearless Fred
Date: March 25, 2021, 6:30 am
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--- Quote from: Quinten Poulsen link ---
>
> Is there a default assuming you don't contact the club and
make a choice?
>
--- End Quote ---
It's in the article:
--- Quote from: Fearless Fred link ---
>
> If we have not heard from Members by this date, we will assume
you have chosen to transfer 100% of your proportionate balance
into Quins Credit. For full Quins Credit T&Cs please visit
tickets.quins.co.uk and click on Quins Credit from the ‘My
Account’ drop-down menu.
>
--- End Quote ---
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