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#Post#: 56707--------------------------------------------------
Re: Season Ticket Refunds
DIR By: Jus-Quin-Time
Date: January 13, 2021, 5:28 am
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--- Quote from: HamptonCourtJester link ---
>
> I donated last time, but think the credit option is the best
for both parties this time round. Current funds stay in the
clubs coughers, and gives them more time to balance the books a
bit until we use the credit in future season(s).
>
>
--- End Quote ---
I see what you did there... intentional or not it's very funny
and appropriate for our times..
#Post#: 56716--------------------------------------------------
Re: Season Ticket Refunds
DIR By: stoquin
Date: January 13, 2021, 6:12 am
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--- Quote from: GP2110 link ---
>
> If you get the error message when clicking on the link, try
logging in as normal, then click the "more" dropdown list then
"20/21 reimbursement". worked for me.
>
--- End Quote ---
rThis worked fine for me as awork around, thanks
#Post#: 56723--------------------------------------------------
Re: Season Ticket Refunds
DIR By: RocQuin
Date: January 13, 2021, 6:52 am
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--- Quote from: HamptonCourtJester link ---
>
> I have requested credit.
> I donated last time, but think the credit option is the best
for both parties this time round. Current funds stay in the
clubs coughers, and gives them more time to balance the books a
bit until we use the credit in future season(s).
>
> On a tangent, am having terrible problems with the new app and
getting my card registered. The app wont load at all :(
>
--- End Quote ---
I really hope that there aren’t any ‘coughers’ around the Stoop,
that’s the last thing we want just now.
#Post#: 56743--------------------------------------------------
Re: Season Ticket Refunds
DIR By: Brown Bottle
Date: January 13, 2021, 8:03 am
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--- Quote from: RocQuin link ---
>
> I really hope that there aren’t any ‘coughers’ around the
Stoop, that’s the last thing we want just now.
>
--- End Quote ---
Joke butcher! 😁
#Post#: 56998--------------------------------------------------
Re: Season Ticket Refunds
DIR By: PhilQuin2
Date: January 18, 2021, 10:42 am
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Perhaps you can advise please. chaps...
-I've had several goes at the '20/21 Reimbursement' procedure on
the website, made my selection, confirmed in the little box that
came up, & watched the black 'progress' line run across the
top... However, it has never made it all the way across, and I
haven't received an acknowledgement of receipt of my request in
any form.
-Is this what happened for you guys? -Do you think my request
got through?
-I have e-mailed the Club but still await a response; I'm sure
they are v busy.
#Post#: 57000--------------------------------------------------
Re: Season Ticket Refunds
DIR By: poorfour
Date: January 18, 2021, 10:45 am
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--- Quote from: RocQuin link ---
>
> I really hope that there aren’t any ‘coughers’ around the
Stoop, that’s the last thing we want just now.
>
--- End Quote ---
Um, given that it's now a vaccination hub, I thought that's
exactly what we want... Well, would-be coughers at any rate.
#Post#: 57018--------------------------------------------------
Re: Season Ticket Refunds
DIR By: Adrian
Date: January 18, 2021, 2:21 pm
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--- Quote from: PhilQuin2 link ---
>
> Perhaps you can advise please. chaps...
>
> -I've had several goes at the '20/21 Reimbursement' procedure
on the website, made my selection, confirmed in the little box
that came up, & watched the black 'progress' line run across the
top... However, it has never made it all the way across, and I
haven't received an acknowledgement of receipt of my request in
any form.
>
> -Is this what happened for you guys? -Do you think my request
got through?
>
> -I have e-mailed the Club but still await a response; I'm sure
they are v busy.
>
--- End Quote ---
I submitted, then confirmed and I was back to the MyStoop main
page.
Quins sent an email confirming this is what should happen.
--- Quote from: Quins Email ---
>
> You will not receive an automatic email regarding your
submission, however once confirming your choice via the pop-up
box you will be taken back to the My Stoop Portal homepage. This
will indicate a successful submission.
--- End Quote ---
What is odd is that I can go back to the reimbursement page and
amend my choice.
#Post#: 57024--------------------------------------------------
Re: Season Ticket Refunds
DIR By: J Scott
Date: January 19, 2021, 1:48 am
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I for one am glad you can change. I had opted for credit however
a change in circumstances means I may not be able to use it in
the time frame and it is a use it or lose it policy with no
refunds. So sadly had to change to refund.
#Post#: 57037--------------------------------------------------
Re: Season Ticket Refunds
DIR By: Rocker
Date: January 19, 2021, 4:07 am
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I didn't get one this season, first time in 17 years, but I
couldn't see any rugby happening. Figured if I was wrong and it
did I'd get one when it restarted. Playing up front for a season
ticket when we're in the middle of all the covid stuff wasn't a
sensible use of scarce resources for me...
#Post#: 57056--------------------------------------------------
Re: Season Ticket Refunds
DIR By: Comet
Date: January 19, 2021, 9:16 am
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--- Quote from: AdrianB link ---
>
> I submitted, then confirmed and I was back to the MyStoop main
page.
> Quins sent an email confirming this is what should happen.
>
> What is odd is that I can go back to the reimbursement page
and amend my choice.
>
--- End Quote ---
Thanks for this, very helpful. I have submitted my choices and
clicked confirm. The black bar went across halfway and then went
back to the main page. I have emailed the club but it is a
relief to hear that this is right.
Regarding the opportunity to change, maybe they are leaving it
open until the cut off point on the 31st Jan? After that point
everything will be processed as we have declared. Perhaps?
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