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       #Post#: 40523--------------------------------------------------
       Re: Membership 2020/21
   DIR By: Domestos
       Date: March 11, 2020, 5:13 pm
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       --- Quote from: N.G.A. link ---
       >
       > When it comes to price rises for a product that has not
       improved for several years they rely on the "I will most likely
       renew because I love Quins" view of most current ST holders.
       >
       > As each year goes by I get more cynical about the business
       side of Quins, and how they only want me there to take my money.
       >
       --- End Quote ---
       Well, just like any business enterprise, it's well, a business
       enterprise. just like Tesco, you are free to take your custom
       elsewhere. Now that might mean Waitrose, or it might mean one of
       the small corner shops - if you get my drift?
       #Post#: 40524--------------------------------------------------
       Re: Membership 2020/21
   DIR By: N.G.A.
       Date: March 11, 2020, 5:21 pm
       ---------------------------------------------------------
       --- Quote from: Domestos link ---
       >
       > Well, just like any business enterprise, it's well, a business
       enterprise. just like Tesco, you are free to take your custom
       elsewhere. Now that might mean Waitrose, or it might mean one of
       the small corner shops - if you get my drift?
       >
       --- End Quote ---
       But it's not like going to the shops. If Tesco wind me up I'll
       go to Sainsburys because I'm not emotionally invested. When the
       experience and value drop at the Stoop I'm still not about to go
       and watch LI because Harlequins are my team. This is one of the
       reasons why the Quins business can push the fan base harder with
       increased prices for a weaker product.
       #Post#: 40529--------------------------------------------------
       Re: Membership 2020/21
   DIR By: Salisbury Plain Drifter
       Date: March 12, 2020, 3:10 am
       ---------------------------------------------------------
       Yes, it's a hike, £60 a year more for me but that's £5 a month -
       pretty much the price of a pint of beer in SW London. I can
       handle that.
       To put things in perspective my mate has a season ticket at
       Bath. He pays twice as much as me (including the increase) for a
       seat in a temporary stand with no roof.
       #Post#: 40530--------------------------------------------------
       Re: Membership 2020/21
   DIR By: A222Quin
       Date: March 12, 2020, 3:20 am
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       In Club I've only got a 2% rise but losing the Members Bar
       access that I kept when they gave us the option of a few beer
       tokens a few years back. I can understand why they're doing that
       but I'd rather they policed the guests properly first. 1 ticket
       1 entry was the rule as I understood it but there's frequently
       lots more than that going in.
       I can see some logic in the rises. The club loses money, ideally
       I'm sure the owner wants the gap to be narrowed. At some point
       some areas of the sport are going to have to get real about the
       finances. Either that or accept that benefactors such as our own
       or Landsdown, Craig, Wray etc are the only way the professional
       game is going to keep going in its current form.
       #Post#: 40534--------------------------------------------------
       Re: Membership 2020/21
   DIR By: southcoastQuins
       Date: March 12, 2020, 4:20 am
       ---------------------------------------------------------
       The clubs answer to the 28% rise in jester tickets
       Thank you for your email into the club querying the price
       changes for the 2020/21 season.
       The Club is focused on improving the experience of supporters
       and Season Ticket Members attending matches at The Stoop and
       recent investments demonstrate this e.g. in 19/20 we have
       introduced two new giant screens, two new scoreboards, over 110
       interactive TV’s throughout the stadium, increased investment in
       entertainment on a matchday pre match. Furthermore, following
       feedback, the 20/21 Membership programme includes many new
       elements that will be highly valued by Season Ticket Members
       e.g. new card, new gift, enhanced digital content.
       The Club has reviewed Jester/ Touchline and Club Memberships in
       great detail and determined that the level of discount
       previously offered as unsustainable. In 19/20 season, a renewing
       adult Jester received 50% discount and paid just over £13 per
       match. This level of discount is disproportionate vs other
       categories at Quins, vs the local marketplace and indeed the
       sports and entertainment industry. It is in short unsustainable
       for Quins to continue to offer this level of discount as the
       Club seeks to increase investment into the matchday experience
       at The Stoop.
       The first payment for all Season Ticket Members on direct debit
       will be the 1st of April 2020. Members should expect further
       communication regarding membership for the 2020/21 season via
       the post.
       Thank you for your support this season.
       Membership & Rewards Executive
       The first paragraph is corporate B.S. and applies to all member
       and any one with a match ticket. It might justify a 6 to 9
       percent rise other members have. The second paragraph is
       basically, tough s**t, as we know there is demand there, so if
       you don’t renew someone else will take them!
       I’m not sure what 50% discount relates to, as this season
       (2019/20) it was a 23% discount for renewal against new.
       #Post#: 40537--------------------------------------------------
       Re: Membership 2020/21
   DIR By: TankQuin
       Date: March 12, 2020, 4:29 am
       ---------------------------------------------------------
       --- Quote from: southcoastQuins link ---
       >
       >
       > I’m not sure what 50% discount relates to, as this season
       (2019/20) it was a 23% discount for renewal against new.
       >
       --- End Quote ---
       This probably relates to the cost savings in buying a season
       ticket vs a ticket for every game separately.
       For example in the Gold seats, it is on average £60 a ticket so
       18 tickets a season would cost £1080 versus £710 this season
       (not exact as a lot of the early games were discounted), so
       about a third of the cost. Jester tickets are about £38 (I
       think) so £684 for the season compared to the season ticket cost
       of £215.
       #Post#: 40538--------------------------------------------------
       Re: Membership 2020/21
   DIR By: Fearless Fred
       Date: March 12, 2020, 4:29 am
       ---------------------------------------------------------
       Could it (the 50%) refer to the cost difference between a Jester
       Membership price and the equivalent cost of buying individual
       tickets to all 16 games covered under a membership?
       #Post#: 40539--------------------------------------------------
       Re: Membership 2020/21
   DIR By: guest783
       Date: March 12, 2020, 4:35 am
       ---------------------------------------------------------
       Renewed
       #Post#: 40542--------------------------------------------------
       Re: Membership 2020/21
   DIR By: HamptonCourtJester
       Date: March 12, 2020, 4:58 am
       ---------------------------------------------------------
       I pay by directdebit and I believe, looking in my basket, this
       means I automatically renew.
       I probably would have anyway. I am fairly new in terms of the
       number of years I have been a member, compared to you guys
       (20/21 will be my 5th). Therefore I am only used to the
       offerings of The Stoop in its more recent guise, so/and I have
       always thought the Jester membership to be very very good value,
       so it was due an increase........
       HOWEVER.......for a SUCH a large % increase to our tickets I
       think the club should have offered up the response on the
       previous page, explaining the reasons for this, BEFORE they
       rolled it out. It is a bit out of order to just try and sneak an
       increase of that much (amongst other items) under the radar.
       #Post#: 40546--------------------------------------------------
       Re: Membership 2020/21
   DIR By: N.G.A.
       Date: March 12, 2020, 5:54 am
       ---------------------------------------------------------
       "the 20/21 Membership programme includes many new elements that
       will be highly valued by Season Ticket Members e.g. new card,
       new gift, enhanced digital content."
       Do they honestly think I value a "new card" or their "digital
       content" where Gussy tells me that they trained well all week
       after another loss.
       If a buy a ST it's because I want a ticket to all the games, it
       has nothing to do with any schemes they come up with to "add
       value".
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