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#Post#: 25325--------------------------------------------------
Enough to make a grown man cry!!!
DIR By: rms61moparman
Date: October 16, 2013, 8:30 pm
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Had a guy bring a LIKE NEW 5100 into the shop last night. It was
starting to score on the PTO side.
The owner said it lost fire and just quit. He has had the saw
for over a year and it has been in the shop most of that time.
He ran it cutting one medium sized tree up in firewood lengths.
Before the second tank of fuel was consumed, it lean seized. He
took it back to the dealer where it was purchased and a new top
end was installed under warranty. He took it back home and cut
11 sticks of wood and it just quit with no fire.
I was aghast! I started tearing into the engine and found the
scoring on the PTO side of the new cylinder. When removing the
cylinder, I found out why it lost spark, the kill wire had been
pinched between the case and the cylinder itself. When the
cylinder got hot it melted the kill wire, dead shorting it
against the cylinder.
The shoddy dealer had actually done him a favor. If the cylinder
hadn't burned through the wire, the new cylinder would have been
toasted in a very short amount of time I'm sure. The limiters
were still on the carb but were completely ruined by the dealer
trying to turn them past the limit. There was no longer any sign
of a screwdriver slot, and naturally the carb settings were
outrageously lean. The fuel line was installed from the top and
was just sitting there. (they have to be pulled in from the
bottom until they seat in a grommet)
I just can't believe that a DEALER would do that to a saw and
send it home with the owner.
I worked on the cylinder tonight and it came out nicely. I
ordered a piston and ring and it should be here by Monday.
It sure is frustrating for me to preach incessantly about how
great Dolmar saws are and have a DEALER, basically cut my throat
with the public.
I assured the owner that when he got it back this time, it would
be RIGHT!!!
Mike
#Post#: 25329--------------------------------------------------
Re: Enough to make a grown man cry!!!
DIR By: 660magnum
Date: October 16, 2013, 8:54 pm
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Mike,
You are a good man
#Post#: 25330--------------------------------------------------
Re: Enough to make a grown man cry!!!
DIR By: 3000 FPS
Date: October 16, 2013, 9:11 pm
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I hate working on stuff that someone else got into and messed
up.
#Post#: 25346--------------------------------------------------
Re: Enough to make a grown man cry!!!
DIR By: farmboy
Date: October 17, 2013, 9:03 am
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--- Quote from: 3000 FPS link ---
>
> I hate working on stuff that someone else got into and messed
up.
>
--- End Quote ---
Me too! The sad part is that most not all don't take pride in
their work any more. Slap it back together, give me your hard
earned bucks.
Shep
#Post#: 25348--------------------------------------------------
Re: Enough to make a grown man cry!!!
DIR By: Walt
Date: October 17, 2013, 9:47 am
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We have shops around here that charge a "diagnostic fee" and
then disassemble things with a 5 pound sledge, worn out vise
grips and a fifth of Jack...I have had motors come in with no
rings in them, rounded fasteners, missing gaskets and my all
time favorite, the Stihl cylinder in a box with a guys 460
rancher. The mystifying fact to all this is the shop does a boat
load of repair work and usually I only see their stuff when the
customer wants it back right away or does not fall into their
trap of "it is shot, let's sell you a new one". They had one
guys JD rider there for two weeks for a head gasket and when he
got it back it still didn't run right, he finally got in touch
with me through a friend and I put new rings, cleaned up the
valves and even reassembled it with all the head bolts tight
that time.
I don't think work for hire should be anything less but perfect
before it goes out the door.
#Post#: 25352--------------------------------------------------
Re: Enough to make a grown man cry!!!
DIR By: Chainsawrepair
Date: October 17, 2013, 11:09 am
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Nice find Mike.
I actually like the challenge trying to figure out the why saws
fried etc.
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