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#Post#: 1768--------------------------------------------------
156 case failure update.
By: Old Iron Logging Date: April 12, 2011, 10:22 am
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Saw has been at the distributer for 5 weeks. Saw is to be
repaired under warranty ( second 156 with cracked case also).
Call this morning said to expect a wait of 3 more weeks as there
are no crankcases in North America. New cases must come from
Italy but are on backorder.
2 months for saw repairs is beyond reasonable.
I am dropping the Efco line of saws. Will keep an account open
to service saws that are out.
The Efco saws are nice saws but they have no support system in
place.
#Post#: 1929--------------------------------------------------
Re: 156 case failure update.
By: Old Iron Logging Date: April 20, 2011, 2:00 pm
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Got a call today. New saw will be sent out tomorrow at no
charge. This came from Efco. They said that they were not proud
of the treatment that I received from the Distributer.
Took alot of calls but I finally got thru to someone who cared.
:)
#Post#: 2071--------------------------------------------------
Re: 156 case failure update.
By: olyman Date: April 24, 2011, 6:40 pm
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the people in ohio,,care--been there..i had trouble,,with my
distributor also--we seem to have a understanding now!!!! ;D ;D
#Post#: 2219--------------------------------------------------
Re: 156 case failure update.
By: Old Iron Logging Date: May 3, 2011, 8:38 pm
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Good news is that I got a replacement saw today, bad news is
that they sent a 165.
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