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#Post#: 31--------------------------------------------------
That its intention is to keep
By: Himon kumar Date: September 16, 2023, 3:26 am
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The company's revenue, as it causes customers to continue
purchasing/contracting the product or service offered. By
creating a positive and trusting relationship with consumers,
customer retention aims to maintain and satisfy those your
company already has. This is a necessity for companies seeking
recognition and prominence in the market. Sometimes, the loss of
customers can be a result of poor sales results.
In any case, to create a long-term relationship with consumers,
it is up to the company to show them satisfied, in addition to
worrying about the value they have . Therefore Phone Number List
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humanized service becomes a
very strategic sector for the company. In short, it should prove
to be very effective in retaining customers and can also be
concentrated in a Customer Success team.
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HTML https://b2cfax.com/blog/page/24/
The importance of customer loyalty and retention According to
Philip Kotler, known as the father of marketing, gaining a
customer costs around 5 to 7 times more than keeping a current
one . It is in light of this argument that companies must think
about the importance of establishing constructive relationship
bonds with customers. This way, when the first purchase is made,
the consumer should feel satisfied with the product/service and
the service.
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