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#Post#: 5081--------------------------------------------------
How to Help Yourself and the Forum
By: Admin Date: August 20, 2013, 11:00 am
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Hello and this is Admin.
I'd like to start off by saying that this forum is made for you
all, and that it's my job to ensure that you get the most out of
this forum as you can. This support section is how I'd like to
do that.
Therefore, any questions, concerns, issues or discussions you
may have concerning this forum may be posted here to ensure that
I see them.
Any suggestions you may have about how the forum works, how it
can be improved or nearly anything you can imagine may be posted
in the "Suggestions" subsection.
Beyond that, I'll now be getting into
How to Help Yourself and the Forums
[list]
[li]Please have a clear and descriptive title it will be much
easier to know what you're attempting to address early on, and
will make your post easier to find later on after I have
resolved the issue and can get back to you.
Proper grammar and clear communication in short, the easier your
post is for me to read, and the most clearly and specifically
you can describe what you're looking for, the best I can do to
aid you in getting what you want.
Screenshots if you're having any issues with the forum, please
provide a screenshot of whatever looks to be the problem,
whether that's a board not showing up, a post not posting or an
error message. Including these in your post will speed up the
process of resolving the issue. If you can't access the forum at
all, please screenshot the page you get and follow the
instructions that will be mentioned below in "If You're Unable
to Access the Forum
Details when posting an issue, please include details such as
your platform, operating system, browser, if the issue was
isolated or repeated, if you've tried to repeat the issue after
clearing your cache, if you've tried to repeat the issue after
restarting your computer and if you're able to repeat the issue
from a different computer and/or ISP. Problem solving is totally
dependent on finding who's side the issue is on. Changing around
forum settings won't fix the problem if you've having a driver
issue, but I may be able to walk you through a solution.
If You're Unable to Access the Forum Please contact a member via
our chatroom or through the AE forums and ask them to post your
issue here for you. If you're unable to find a member in chat,
you may send an email just as soon as the support email system
is done being configured.
Search for Your Issue this section is new, so there isn't much
information yet. However, your issue may have been posted here
and solved already, please skim over previous threads to see if
someone's issue matches your own. [/li]
[li][/li]
[/list]
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