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Bad Manners and Brimstone
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#Post#: 17576--------------------------------------------------
Package too big to deliver?
DIR By: RubyCat
Date: October 29, 2018, 6:30 pm
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I ordered a few toys from Amazon last week for Christmas
presents. They were due to be delivered on Saturday but they
weren't. I logged onto my Amazon account to find that the mail
carrier said they wouldn't fit in my mailbox or the package was
too big to deliver ::) . I called the post office today to find
out what happened and was told that maybe the package was too
big but also that they had to make 2 runs to deliver packages
that day ???. It was also rainy and stormy that day. They
wanted me to drive down to the post office to pick up the
package today. I told them that was not possible and wanted the
package to be delivered tomorrow. The clerk took my number and
the mail carrier will call me if the package is too big to
deliver. Has anyone ever run into this before? If the post
office can transport the package through their system, can it be
too big to deliver to my house?
I don't want to be unreasonable and my past difficulties with
the local post office may be clouding my judgment. If they are
unwilling to deliver, would anyone have any idea what my options
might be? I don't really need these toys at the moment. If I
refuse to pick them up, will they go back to Amazon? Will I get
a refund?
I'm actually considering cancelling my Amazon Prime over this
because if I can't rely on delivery, I am reluctant to place an
order. When my daughter was living with us last year, she used
to order a lot from Amazon. About a week went by when she
hadn't received her packages and I was also waiting on an item
to be delivered. Daughter called the post office to ask about
her packages and was told they were returned for Reasons. After
speaking with the supervisor, they "found" her packages in the
back (and daughter could hear supervisor yelling at mail carrier
"Not again...") and later that day, the mail carried delivered a
whole pile of them to our house.
As I said, I don't want to be unreasonable and I suppose I could
go pick them up, but that defeats the whole purpose of home
delivery. I want to fair and polite and not to lose my cool
over this and could really use your thoughts.
#Post#: 17581--------------------------------------------------
Re: Package too big to deliver?
DIR By: QueenFaninCA
Date: October 29, 2018, 6:58 pm
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What are the options at your house for anything not fitting into
the mailbox?
That said, we had a hard-case for a full size cello (packaged in
a cardboard box) delivered with no problems. It was still small
enough to fit on our front porch.
I think your mail carrier is the problem. Sounds like they don't
like delivering parcels or are keeping them for themselves. With
the number of issues you are having, I think requesting a
meeting with the local postmaster isn't out of line.
#Post#: 17588--------------------------------------------------
Re: Package too big to deliver?
DIR By: mime
Date: October 29, 2018, 7:59 pm
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I've never had problems like that, either, and it does sound
like Amazon did it's job. The post office didn't (and, frankly
given the other circumstances, it is hard to shake the suspicion
that they're just using some sorry excuse for not getting around
to making your delivery).
I know that where I live, there are some places that have secure
places for Amazon deliveries for people who are concerned about
theft from their doorsteps (they tend to be at grocery stores
around here). I know that theft isn't your concern, but this may
be a workable compromise. Would something like that work for
you? You may have a better choice of hours when picking up the
packages.
#Post#: 17589--------------------------------------------------
Re: Package too big to deliver?
DIR By: Surly
Date: October 29, 2018, 8:00 pm
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Hmm, this sounds really normal to me. I regularly have to pick
up packages at the post office. Why is that an issue for you?
I'm in Canada though, maybe it's different here? Normally if I
have to sign for something or in places where there are locked
post boxes, it's really normal to pick up packages from the post
office.
#Post#: 17590--------------------------------------------------
Re: Package too big to deliver?
DIR By: wonderfullyanonymous
Date: October 29, 2018, 8:27 pm
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Please remember, it's not Amazons fault, it's the post office,
on that note, last week or the week before, the post office left
a note saying they couldn't find our house. The item was
supposed to be delivered on a Sunday, and instead of delivering
the item, there was a text sent, saying they couldn't find our
house. We've lived in this house for 10 years, in a mobile home
park, with the numbers displayed right on the front of the
house.
Oddly enough, the house was found the next business day.
Someone's lazy rear end didn't want to do their job. Jerks!
#Post#: 17594--------------------------------------------------
Re: Package too big to deliver?
DIR By: RubyCat
Date: October 29, 2018, 8:33 pm
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--- Quote from: QueenFaninCA link ---
>
> What are the options at your house for anything not fitting
into the mailbox?
>
> That said, we had a hard-case for a full size cello (packaged
in a cardboard box) delivered with no problems. It was still
small enough to fit on our front porch.
>
> I think your mail carrier is the problem. Sounds like they
don't like delivering parcels or are keeping them for
themselves. With the number of issues you are having, I think
requesting a meeting with the local postmaster isn't out of
line.
>
--- End Quote ---
We have a small front porch where they usually leave items.
Actually UPS & FedEx leave items there. USPS will leave them
there if they feel like it. Sometimes they leave items balanced
on top of the mailbox. Sometimes they leave them on the ground
next to the mailbox - and Dh will call to complain so they do
that less often now ::)
#Post#: 17595--------------------------------------------------
Re: Package too big to deliver?
DIR By: RubyCat
Date: October 29, 2018, 8:39 pm
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Pjeans and Surly - I could go to a mail locker or go to the Post
Office to pick up my package but it defeats the purpose of home
delivery which for me is convenience. I could just as easily go
to a brick and mortar store and buy what I need.
I'm not faulting Amazon at all. However, The cost of Prime has
gone up and if I'm not ordering online because delivery is a
hassle, it may not be worth it.
#Post#: 17598--------------------------------------------------
Re: Package too big to deliver?
DIR By: TootsNYC
Date: October 29, 2018, 8:47 pm
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--- Quote from: Surly link ---
>
> Hmm, this sounds really normal to me. I regularly have to
pick up packages at the post office. Why is that an issue for
you? I'm in Canada though, maybe it's different here? Normally
if I have to sign for something or in places where there are
locked post boxes, it's really normal to pick up packages from
the post office.
>
--- End Quote ---
This strikes me as an odd question. I don't have to work very
hard to come up with many reasons
1) the post office isn't open except when you're at work, or
your schedule is otherwise tight
2) the post office is out of the way of where you work or
commute (or live)
3) you don't want to drive more than you have to
4) part of the reason you're ordering stuff by mail is so you
don't have to go to any work to get it.
5) there's a line
In the U.S., you seldom have to sign for a package.
I think Amazon prefers the USPS.
So this won't help you:
I've had UPS, the private service, identify several places near
out house as drop spots, and if you aren't home when they try to
delivery, they'll take them there the next day, and you can pick
them up. Those stores (ours is a pharmacy) are often open later
than the UPS offices (and the UPS offices are hard to get to!).
but if you do like to be able to order things through the mail,
you'll have this problem no matter who is sending them, as long
as they go through the post office. I'd suggest you start
agitating w/ the postmaster, and with any regional USPS offices
you can find. Our post office actually turned around once a new
postmaster got in there. It took a year or two to be perfected,
but it's functional now.
The other possibility is to look into the Amazon Drop Box
services and see if there's one near you that's more convenient
than the post office.
It's true that it's less convenient than having it delivered at
home, but if you can find a place that's closer to you, it still
saves you all the shopping time in the store.
But I know what you mean--Prime is definitely more expensive,
and you don't get 2-day shipping as much as you used to. And if
it's all just a hassle, then why spend the money on it.
#Post#: 17607--------------------------------------------------
Re: Package too big to deliver?
DIR By: bopper
Date: October 29, 2018, 10:09 pm
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Is the package heavy?
Was it a rainy day that they were to deliver?
#Post#: 17612--------------------------------------------------
Re: Package too big to deliver?
DIR By: 4Children
Date: October 29, 2018, 11:00 pm
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I had something like this happen. I called Amazon and they
contacted USPS and since then I haven't had any issues.
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