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#Post#: 11456--------------------------------------------------
Selling on Facebook Groups and how to respond to "Intereste
d"
By: Despedina Date: August 15, 2018, 2:28 pm
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So I'm not sure how many of you sell on Facebook, but I'm
finding a great deal of frustration with people only responding
or PMing me with "Interested" then nothing else.
First, I'm not sure what to say in response. I've started
responding with "let me know if you have questions". About 50%
of the time I never hear from the person again. The rest of the
time the person asks some questions about the item.
Right now I'm selling a small piece of property in a lake
community. We really want to sell it and its really not worth a
realtor's time so I have it posted in Marketplace and approx. 25
other groups. I'm getting a lot of "Interested" which I know is
a canned response that is offered to potential buyers. Many
others are asking real questions that I'm happy to answer. Last
night I was bombarded with a lot of questions which was great.
Most of the "Interested" people did not pan out (mostly because
most said nothing else).
I looked for feedback on another forum and was told that saying
"interested" holds that person's place in line and you have to
offer it to them first. I was told this was proper facebook
selling etiquette. The thing is, sometimes you sell things that
people just can't come and pick up on a whim (vehicles,
property, big ticket items).
I have not noticed rules in any of these groups about offering
to the first person that says "interested".
So my question is, how should I respond to this?
#Post#: 11461--------------------------------------------------
Re: Selling on Facebook Groups and how to respond to "Inter
ested"
By: lmyrs Date: August 15, 2018, 4:10 pm
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Ignore it and don't worry. Just going around posting
"interested" on every listing doesn't give you priority. That's
nonsense. Maybe edit your post to say, "This is NOT first come
first served. Serious questions welcomed."
#Post#: 11462--------------------------------------------------
Re: Selling on Facebook Groups and how to respond to "Inter
ested"
By: TootsNYC Date: August 15, 2018, 4:14 pm
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I don't think social etiquette is binding in business
transactions.
And "interested" with NOTHING else, and no response, is hot air.
I would consider that to be someone wasting your time.
It's an *attempt* to create a contract. But with no offer of
payment and no firm agreement, there is no contract.
In real estate especially, the law is very clear--verbal
contracts have absolutely no standing (they might have standing
in an agreement to sell a bicycle, for example). Things MUST be
in writing.
I think that basic principle--"you need to be SERIOUS
here"--should apply. Unless they say, "I will pay you your
price and come pick it up at X time," there is no real offer.
And for the offer to be binding, you also have to ACCEPT it.
I think if someone is serious, they won't just say (or click!)
"interested"; they'll do more. So I would completely ignore the
"interested" thing. (I'm wondering if they get automatic updates
or tracking, and that's why they're clicking it?)
They've said they're interested. That's all.
If they blow you off, then blow them off in return. Don't feel
bound at all.
#Post#: 11469--------------------------------------------------
Re: Selling on Facebook Groups and how to respond to "Inter
ested"
By: Sycorax Date: August 15, 2018, 5:13 pm
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I would get that all the time with a freecycle email list -- it
seems like people would auto-respond to *everything* like that.
It would make me crazy and it would be a waste of my time
trying to get them to come pick up something they claimed to be
interested in.
#Post#: 11473--------------------------------------------------
Re: Selling on Facebook Groups and how to respond to "Inter
ested"
By: Anastasia Beaverhausen Date: August 15, 2018, 6:07 pm
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I just sold 3 dog items that mine had outgrown. The first 2
items sold to the first responders.
I tried to go in order of "interested" for the 3rd item but with
over 20 replies I found that as I went through the list and the
first ones didn't work out, the next in line had already moved
on and was no longer interested. So I went back to the most
recent person on the list and she bought it right away. Nobody
will know that i went out of order.
What I did when the replies started was make a list and write
the names in order as they responded. I let each know how many
were ahead of them. I just wrote "9 ahead of you. I'll let you
know."
The next time I list an item I will also let them know what
areas I'm willing to meet them in or deliver to. 1 lady expected
me to drive 45 minutes to deliver. Um...no.
#Post#: 11474--------------------------------------------------
Re: Selling on Facebook Groups and how to respond to "Inter
ested"
By: Hmmm Date: August 15, 2018, 6:23 pm
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I wouldn't be using FB as your sales tracking tool when selling
real estate, but instead a marketing tool. I'd have a note in
the post that said for serious inquiries please contact us at
xxx@xxx.com. You can create a temporary email address for this
use only.
Then just ignore all the interested's and only respond to those
take the effort to reach out.
#Post#: 11477--------------------------------------------------
Re: Selling on Facebook Groups and how to respond to "Inter
ested"
By: Isisnin Date: August 15, 2018, 6:54 pm
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Interest ... ing
I've joined my local Facebook give and get page a couple years
back and have wondered about "Interested".
Years back I gave away and sold a lot on Craigslist and learned
not to bother with anyone that caused me to work at the
transaction. The first person to email when they could pick it
up got it. Anyone that required multiple emails back and forth,
I gave up on.
There is a giveway post on that FAcebook page which specifically
says "email me when you can pick it up" and someone just wrote
"interested". Then the poster replied "email when you can pick
up". It's really kinda rude to make the giver work tha hard to
give something to you.
The FAQs for that page say nothing about how to reply.
Check the FAQs for the group you're using. If "interested" is
not mentioned, justreply to those responses that seem promising
to you.
#Post#: 11518--------------------------------------------------
Re: Selling on Facebook Groups and how to respond to "Inter
ested"
By: otterwoman Date: August 16, 2018, 1:51 pm
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If they are looking at the post on their phone's FB app, it will
bring up some choices for people to tap to reply to a sale post,
rather than having the person type it all out themselves. One of
those options is Interested. Many people tap that by accident
when they are really just trying to scroll on the screen. Just
reply asking if they have any questions, if the hit Interested
by accident, they'll ignore you. Don't stress about it.
#Post#: 11566--------------------------------------------------
Re: Selling on Facebook Groups and how to respond to "Inter
ested"
By: IWish Date: August 17, 2018, 10:15 am
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I've noticed on our FB selling page, many people put
"Interested" when they just want to follow a post and be
notified of any updates. For example, if the price is reduced.
IMO, no response to them is needed.
#Post#: 11568--------------------------------------------------
Re: Selling on Facebook Groups and how to respond to "Inter
ested"
By: lowspark Date: August 17, 2018, 10:28 am
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I think the key is to give them specific instructions on
contacting you if they are interested. Tell them in your post to
PM you or call or email and give the phone number or email addr.
If someone is not interested enough to read through the entire
post and follow instructions, they're not serious.
Ultimately, it's your decision on whom to sell an item too. And
once it's sold, you just write "SOLD" on the listing with no
further details. No one has to know whom you sold to or how you
picked them. Your goal is to sell the item so it's your
prerogative to determine who is the best prospect to sell to.
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