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       #Post#: 45389--------------------------------------------------
       Re: When someone apologies but you're still frosty
   DIR By: sandisadie
       Date: January 12, 2020, 3:36 pm
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       If I don't believe that the person issuing the apology is really
       sincere but is just doing this because they think they have to,
       I say "I accept your apology in the spirit in which it is
       given".  I think that lets them know how I really feel about the
       situation, and saying that makes me feel like I've fulfilled my
       obligation to answer them.  This has only happened to me a
       couple of times.
       #Post#: 45897--------------------------------------------------
       Re: When someone apologies but you're still frosty
   DIR By: oogyda
       Date: January 20, 2020, 12:14 pm
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       When we were selling our last house, the closing date got pushed
       back twice due to issues the buyer ran into.
       At the closing, his realtor "apologized" for the delay fully
       expecting a "that's okay" type response.  She didn't get it.  I
       gave her "the look" and said "The delays cost us at least one
       additional house payment and those are things that legally
       should have been disclosed.  As long as this closing goes
       through *today*, it'll be fine."
       The home stayed on the market (with the condition of "sale
       pending") so if we'd had another decent offer, we would have
       taken it.  We could have done so, because the issues the buyer
       ran into were caused by situations that he hadn't properly
       disclosed....as he legally should have.
       #Post#: 47375--------------------------------------------------
       Re: When someone apologies but you're still frosty
   DIR By: BrownEyedGirl
       Date: February 14, 2020, 10:11 pm
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       I get this sometimes in my line of work. I work in support staff
       for a mental health center and sometimes we get people, either
       on the phone or in person, who get angry over the course of an
       interaction with us.  Sometimes they apologize and sometimes
       they don't, but when they do apologize, rather than saying 'it's
       okay' I say 'thank you, I really appreciate you saying that.'
       It's polite and I imagine it lets them feel like they did the
       right thing by apologizing (which they did) and at the same time
       it's not exactly letting them off the hook for their poor
       behavior in the first place.  Seems like a good happy medium.
       #Post#: 50080--------------------------------------------------
       Re: When someone apologies but you're still frosty
   DIR By: holly firestorm
       Date: April 10, 2020, 7:48 pm
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       I think there are times people apologize for things that really
       were out of control.  It's not OK, but, it's not their fault
       either.
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