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#Post#: 7945--------------------------------------------------
Package delivery at the office
By: DCGirl Date: July 6, 2018, 9:26 am
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Nowadays, most people have had packages sent to their office
addresses instead of their homes for reasons of security. If
you work, you're not there to sign for a package if it needs a
signature. And, even if it doesn't need a signature, you may not
feel comfortable having a box from Amazon sit on your front
porch till you get home. I'm old enough to remember when the
only thing that might be delivered for you at the office was
flowers on a special occasion, not all of your online shopping.
Well, there's a situation at my office now. Someone ordered a
bunch of furniture for their new home from a well-known online
home furnishings site and had it all sent to our office. There
are four washing machine-sized boxes sitting behind the
reception desk that we think may have, say, dining room chairs
in them. Plus, there are TEN more equally large or larger boxes
stashed elsewhere in the building because there is no room for
any more boxes and the front desk staff to peacefully co-exist,
even temporarily. The boxes have been here for days now,
because none of it will fit in the person's car, and alternate
transportation methods (i.e., "does anybody know anyone with a
pickup truck?") have yet to be arranged. The person has been
strongly encouraged to do something about the situation and is
starting to become defensive about it.
So, how much is too much when it comes to having packages
delivered at the office? No furniture? (I vote yes.) No giant
bags of cat litter or dog chow? (Another comment by our front
desk staff.) Should a receptionist or mail room clerk have to
deal with your 50-pound delivery?
What I don't understand is that every online retailer gives you
a way to track delivery progress and an estimated date/time.
You usually can determine the night before that you'll have a
delivery the next day. Our company is very good about letting
people work from home, so if someone knew a large delivery would
arrive on a certain date, they could have easily worked from
home in order to be there when the UPS truck pulled up.
What do you all think?
#Post#: 7947--------------------------------------------------
Re: Package delivery at the office
By: STiG Date: July 6, 2018, 9:42 am
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If you are not able to remove your package to your
office/cubicle or put it in your car as soon as you are notified
it has arrived? You shouldn't be having it delivered to the
office. You have no right to invade the space of your
coworkers!
#Post#: 7949--------------------------------------------------
Re: Package delivery at the office
By: cleargleam Date: July 6, 2018, 9:53 am
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Many of my coworkers get packages delivered to them at work (and
I have a few times, myself, particularly if I ordered something
with the intent it would be used at the office).
We have no reception desk; I happen to be the person who most
often actually hears the bell ring, so I get the mail more
frequently than others.
If I can carry the package easily, I take it to the recipient's
cube. If not, I let them know the package arrived.
It's not a big deal - even delivering the package gets in steps
for my fitness tracker. :)
And no one has ordered stacks of stuff they're leaving in the
public area.
Like many things, it's a problem primarily if it's abused.
#Post#: 7950--------------------------------------------------
Re: Package delivery at the office
By: Hmmm Date: July 6, 2018, 9:56 am
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Our company no longer allows employees to have person mail or
packages delivered to the office. We are a large facility and
all mail has to be processed through the mail room and
deliveries go through the loading dock. Handling personal mail
and deliveries for 2500 people would be cost prohibitive. It's
also a liability and logistics nightmare.
But even for smaller companies, they will have the same
challenges and I think it's unreasonable to expect a company to
accept personal package deliveries. One, it requires someone to
figure out where to store them securely until the employee takes
possession. Two, it creates a liability for the company, if a
package is lost or damaged while there, who is responsible for
the replacement cost. Three, is the reception or receiving dock
responsible for inspecting the package upon delivery and turning
it down if the packaging looks damaged? Or does the delivery
person have to stand around waiting for the intended recipient
to be located and arrive to inspect the items.
On your specific case, I would really question the intelligence
of this employee. Who had multiple large items delivered to
their office with no plans made to have the items moved the same
day. I would not be strongly encouraging this employee to get
the items out of the office, I would be telling them that had
one business day to get the items removed or I would be calling
the delivery company to have them removed and he/she would be
paying for the cost. My office is not their free store room.
#Post#: 7952--------------------------------------------------
Re: Package delivery at the office
By: IceBear Date: July 6, 2018, 10:07 am
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I would say it's completely reasonable for a company to not
allow ANY personal package deliveries at the office. It costs
the company money to have staff deal with the packages. If they
want to allow it as a perk to employees, fine... but then if it
gets abused like this, it would get taken away again.
I think a good guideline is that all packages received need to
removed by the end of the day. If it's too big to remove, you
shouldn't have had it delivered to the office. I would tell the
employee they need to have the stuff gone by the end of the day.
If it isn't gone, movers will be hired to move it all down to
the loading dock and the employee's wages will have the cost
deducted.I'd also look closely at whether continued employment
of the person is a good idea or not, if they can't organize
something like package delivery in a timely manner.
#Post#: 7956--------------------------------------------------
Re: Package delivery at the office
By: Dazi Date: July 6, 2018, 10:24 am
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I previously worked at a government facility. We were not
allowed to receive personal mail or deliveries as a matter of
course. If we did need to have something delivered to work, we
actually had to get permission to do so and it was granted on a
case by case basis.
If an employer allows personal deliveries, then it should not
invade the work space, it should not inconvenience your
coworkers, your coworkers should not even know you received
anything, and you should have made arraignments prior to the
delivery to get a large shipment home. As far as this order
goes, there is this amazing rental service called U-haul. You
can rent a truck by the hour, a half day, or a whole day. He
needs to use them if he can't find anyone else with a truck.
#Post#: 7961--------------------------------------------------
Re: Package delivery at the office
By: GardenGal Date: July 6, 2018, 11:00 am
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[quote]The boxes have been here for days now, because none of it
will fit in the person's car, and alternate transportation
methods (i.e., "does anybody know anyone with a pickup truck?")
have yet to be arranged. The person has been strongly
encouraged to do something about the situation and is starting
to become defensive about it. [/quote]
I can't believe the office manager hasn't given this person an
ultimatum - "Get these large boxes out of here by 5pm tomorrow,
or we'll leave them on the loading dock and also write up this
disregard for our office space in your personnel file."
#Post#: 7963--------------------------------------------------
Re: Package delivery at the office
By: lakey Date: July 6, 2018, 11:28 am
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[quote]On your specific case, I would really question the
intelligence of this employee.[/quote].
Not only that, but there also seems to be a problem with
management allowing something like this. Whether smaller,
personal packages should be delivered to the workplace,
coworkers aren't being paid to take care of my personal
business, and shouldn't have to be accepting, carrying, and
delivering packages that aren't work related. If the person
receiving the package is the one accepting and dealing with it,
okay. A lot of office employees are already overwhelmed with
their workload. It isn't reasonable to expect them to stop what
they're doing to accept other employees' personal deliveries.
If having items delivered to your home is a problem, buy things
in a store. Expecting someone else to haul around your fifty
pound bag of dog food is incredibly selfish. Abuse of this comes
down to placing your own convenience ahead of that of other
people.
#Post#: 7965--------------------------------------------------
Re: Package delivery at the office
By: myfamily Date: July 6, 2018, 11:44 am
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Due to default, I am the one who accepts packages and mail at my
job. Mail gets sorted as all mail does and I never know if it
is personal or work related. All packages are left by the mail
slots and if I remember, I will send someone an email or call
them if they have a package. I am not required to notify them,
I do it as a courtesy. I guess my coworkers are nicer and more
considerate because we rarely get heavy, personal packages and
the one time someone had to have a heavy item delivered to work
my coworker gave me a heads up and had a plan in place to bring
the package home. For larger companies with a mail room, it
would be different, but as long as people are considerate, it
really isn’t a problem.
#Post#: 7967--------------------------------------------------
Re: Package delivery at the office
By: DCGirl Date: July 6, 2018, 11:49 am
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I don't know what the management has said to the employee who
ordered all this stuff, but I tend to agree with the poster who
questioned the judgement of the employee who had all this
delivered to the office, and one of the concerns is that the
management may cut off personal package deliver for everyone as
a result.
Everyone who walks through the lobby (most of us come in the
backdoor near the parking lot and don't pass through the lobby
unless going to a meeting or something) has done a double-take
at the wall of boxes behind the reception desk.
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