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#Post#: 4380--------------------------------------------------
Re: Incorrect restaurant order--Do you point it out if you
aren't asking for a correction?
DIR By: TootsNYC
Date: June 4, 2018, 12:39 pm
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I might if I thought it could be useful to the person I mention
it to.
In this case, I might way to the server, "I wanted to point out
something that I hope will be helpful. If you remember, you
didn't write down my order--and you brought me the wrong kind of
eggs. I didn't want to wait for them to be redone, and it didn't
matter that much to me, but I wanted you to know in case you
wanted to change your habits. In the future, that kind of thing
could be a problem for you."
#Post#: 4387--------------------------------------------------
Re: Incorrect restaurant order--Do you point it out if you
aren't asking for a correction?
DIR By: Girlie
Date: June 4, 2018, 1:01 pm
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My general rule of thumb is that if I can eat it without too
much trouble or without losing too much enjoyment, then I just
keep my mouth shut.
If the mistake was enough to change either the integrity of the
food or my ability to consume it, then I report it and request
for it to be corrected.
For example: I don't eat raw tomatoes. In salsa, fine. In soups,
chili, etc., I'm fine. But a raw tomato is just disgusting to
me. There's something about the texture I can't get past. If I
order tacos sans tomatoes and they include them anyway, on top,
and easily removable, then I just take them off and go about my
business. But if I order something, like say, a burrito or a
wrap, and the tomatoes are put in it and are significantly more
difficult for me to remove, then I'll request a correction.
#Post#: 4388--------------------------------------------------
Re: Incorrect restaurant order--Do you point it out if you
aren't asking for a correction?
DIR By: cleargleam
Date: June 4, 2018, 1:16 pm
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Something similar happened to me over the weekend.
I ordered a "light" scramble, which comes with egg whites, and
asked for whole eggs instead of just egg whites.
My scramble arrived with no yolks.
Sure, it's a moderate disappointment, but not the end of the
world. Definitely not worth wasting this dish over. I ate the
scramble as received, and moved on with my day.
Nothing (other than a delay) to be accomplished by asking for a
remake, and a toss-up on whether noting the mistake would result
in my server paying better attention to detail or otherwise.
Their job is hard enough, and I didn't *need* a change to the
order.
Your mileage may vary.
#Post#: 4446--------------------------------------------------
Re: Incorrect restaurant order--Do you point it out if you
aren't asking for a correction?
DIR By: Hmmm
Date: June 4, 2018, 8:22 pm
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I'd mention the issue as soon as the meal was sent to the table.
But I know I've sometimes had meals (especially breakfast
places) hit and run drop off of plates and you may not realize
the meal is wrong until the person has already walked off. Then
you are left to decide whether to go ahead and eat or hope
someone comes by soon enough to notify that there was an issue.
If I do decide to go ahead an eat it, then I usually won't say
anything.
We once were at our local breakfast cafe and I received an
english muffin instead of the requested biscuit and bacon
instead of sausage but decided to not say anything. Then I later
realized my son had received pancakes when I thought he'd asked
for waffles. I took a look at DH's plate and realized he was
picking onions out of his omelete (he hates onions). It was then
that I realized we had received another tables food. We did flag
down the waitress then to let her know and get our correct meal.
#Post#: 4590--------------------------------------------------
Re: Incorrect restaurant order--Do you point it out if you
aren't asking for a correction?
DIR By: OnyxBird
Date: June 5, 2018, 8:37 pm
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For what it's worth, I think it's highly unlikely that I
received someone else's order, unless they managed to swap only
part of each of our orders (which I'd also consider a
significant failure of their system). In some circumstances I'd
agree that they might have mixed up two very similar orders that
only differed in how the eggs were cooked. However, this place
has a large number of menu items to choose from, and I ordered
something that is not among their signature items and also had a
choice of toppings, which was brought out correctly. I think
it's more likely that the server put the order in wrong,
especially since she didn't write it down, than that someone
happened to order almost the exact same thing at the same time.
--- Quote from: DaDancingPsych link ---
>
> In this case, saying something would have been a benefit to
the restaurant, but not really OnyxBird. I probably would not
have said anything either, because then the "fuss" becomes too
big (because I will gladly eat the meal as is.) *Maybe* if
someone asked how my meal was, I *might* have mentioned that
they were the wrong eggs, but again, I prefer to avoid the fuss.
I don't think I'm being rude by not saying anything... nor do I
think it would be rude to do the opposite. (A few times I have
discovered something new through an error in my meal that I
accepted.)
>
> Fair or not fair, I would see this as a small ding for the
restaurant. You can get similar meals at lots of different
places, so when selecting next time, this *might* be taken into
consideration. (However, it is so minor that things like
location and value would probably be first on my mind.)
>
--- End Quote ---
You've pretty much summed up how I felt about it. I had no
desire to get it corrected--the fried eggs were fine, and it had
really been a toss-up which I'd pick when I made my initial
order--and bringing it up seemed like it would be more fuss than
it was worth, particularly when it was brought out by someone
else. But the fact that it was screwed up did bug me.
(Especially since the server had already done a couple of other
minor things that rubbed me the wrong way.)
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