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Bad Manners and Brimstone
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#Post#: 4184--------------------------------------------------
Re: Social Script
DIR By: Bada
Date: June 2, 2018, 9:12 am
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I thought of this thread when I saw this story in Not Always
Right. The worker asks How are you, but the Customer answers
with the thing they need instead:
HTML https://notalwaysright.com/im-feeling-pretty-four-today-myself/114383/
I'm not super great with the social script sometimes because
otherwise I'll forget what I need to say. If my waiter asks how
I am, I forget the name of my entree (I usually need to read it
from the menu or menu board instead of making eye contact as it
is). I'll answer "good, thanks," but I never ask back. So I
understand totally those people (like the NAR example above) who
skip it, though I guess it stinks to be on the receiving end of
it.
#Post#: 4434--------------------------------------------------
Re: Social Script
DIR By: Hmmm
Date: June 4, 2018, 7:07 pm
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--- Quote from: Bada link ---
>
> I thought of this thread when I saw this story in Not Always
Right. The worker asks How are you, but the Customer answers
with the thing they need instead:
>
HTML https://notalwaysright.com/im-feeling-pretty-four-today-myself/114383/
>
> I'm not super great with the social script sometimes because
otherwise I'll forget what I need to say. If my waiter asks how
I am, I forget the name of my entree (I usually need to read it
from the menu or menu board instead of making eye contact as it
is). I'll answer "good, thanks," but I never ask back. So I
understand totally those people (like the NAR example above) who
skip it, though I guess it stinks to be on the receiving end of
it.
>
--- End Quote ---
That was interesting reading as it relates to the online script
interaction. We use IM's at work as a primary way to
communicate. I've noticed a regional difference. If I get a PM
from someone in the Netherlands or Manila, it seems that an
exchange of pleasantries are expected. For instance I've
encountered this several times.
Me to someone in the Philippines: Hi, June. Can you check on the
status of the report. I haven't' seen it come through.
June to me: Hi, Hmmm. I hope your having a good day.
Me: Yes, I am, thank you. Is your's going well?
June: Yes it is, thanks for asking. I'll get right back to you
on the report.
But with people here in the States, most would have just
responded with. "Yeah, give me a few minutes and I'll get back
to you."
It's not a matter of me working more frequently with the US
based person, it's just much more of a "get to the point"
attitude.
#Post#: 5637--------------------------------------------------
Re: Social Script
DIR By: Bottlecaps
Date: June 15, 2018, 8:24 am
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My tendency to follow the script depends on how well I know the
customer. Sometimes I just say hello, sometimes I say hello and
ask how they are, and if I'm super-acquainted with the customer,
I might even say, "Hey (so-and-so)! How's it going?" If someone
asks how I am, I answer with "Pretty good, and yourself?"
(unless I asked first, then I leave off the "and yourself?").
But I guess all in all, I pretty much do follow the script but I
don't get offended if someone doesn't, as long as they're still
pleasant with their tone of voice and all. Some people are just
pretty much strictly business, that's all. Nothing wrong with
that. :)
#Post#: 5710--------------------------------------------------
Re: Social Script
DIR By: Victoria
Date: June 15, 2018, 7:04 pm
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If I were to truly follow the social script, I don't see "How
are you?" as requiring an actual answer in a lot of situations.
I've actually just started saying "Hello, may I please have
_____" even when people ask the question. Sometimes people at my
office (my boss in particular) will pass by in a rush and say
"Hi, how's it going?" and I tend to just respond with "Hello!"
because at this point "How are you?" is an acknowledgement and
not a question. It's only when I feel like I have a minute or
feel like chatting that I respond with something other than
"Hello" or "fine, thank you."
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