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#Post#: 72324--------------------------------------------------
Unidentified package - It's not rude to ask people if they
ordered it for us, is it? Update #13
DIR By: SnappyLT
Date: December 9, 2021, 2:53 pm
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Very minor issue, but I'm curious to know what others think:
My wife and I received a package from Amazon today, addressed to
"Snappy & Snappette LT" at our home address. It contains a nice
holiday food gift. It does NOT contain a packing slip to say who
it is from. (The shipping label, too, does NOT say who ordered
the gift.)
I would like to send a thank you note - but to whom do I write?
I managed to get an Amazon employee to call me on the phone to
discuss this. The employee at first flatly refused to say who
had ordered the gift because Amazon policy does not allow him to
reveal who orders gifts.
Then the employee's story changed. He used the tracking number
from the package's label to look up the order and then he said
the name of the sender was grayed out on his screen so he
couldn't see it.
Then the employee's story changed again. He said it was not a
gift and that nothing had been ordered to be sent to us and
maybe it was all a mistake at their distribution center.
(The Amazon employee's words and his changing story weren't
making much sense to me.)
How rude is it for me to contact some friends and relatives to
ask if they sent us the holiday food gift?
If a particular relative did not order the gift, would my call
asking about a gift lead him or her to think I was expecting a
gift?
This is a very minor problem; I'm just curious what others
think.
#Post#: 72328--------------------------------------------------
Re: Unidentified package - It's not rude to ask people if they
ordered it for us, is it?
DIR By: NFPwife
Date: December 9, 2021, 6:12 pm
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I'd do a broad group text or social media post to thank my
lovely benefactor and mention that Amazon didn't offer the
information for who sent it so you're casting a wide net hoping
the sender knows how grateful you are.
Because it's a food item it's unlikely that it's brushing - a
seller "gifting" you something so there's a legitimate order and
then they write a glowing review, but.. the Amazon person's
every changing dialogue makes me wonder.
#Post#: 72329--------------------------------------------------
Re: Unidentified package - It's not rude to ask people if they
ordered it for us, is it?
DIR By: STiG
Date: December 9, 2021, 6:31 pm
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--- Quote from: PVZFan link ---
>
> I'd do a broad group text or social media post to thank my
lovely benefactor and mention that Amazon didn't offer the
information for who sent it so you're casting a wide net hoping
the sender knows how grateful you are.
>
--- End Quote ---
I think this is a good way to handle it.
#Post#: 72342--------------------------------------------------
Re: Unidentified package - It's not rude to ask people if they
ordered it for us, is it?
DIR By: DaDancingPsych
Date: December 10, 2021, 7:52 am
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I, too, like the group text or a Facebook post; which ever
method would reach those that you think may have sent it.
I did have a friend approach me about a similar gift, which I
did not send. Admittedly, I did feel a ting of guilt for not
doing something like that, but I tried to focus on what my
friend was really trying to do. She wasn't fishing for a gift,
but rather trying to find the person. It would have been better
as a group question, but it was not the end of the world to be
asked directly.
#Post#: 72347--------------------------------------------------
Re: Unidentified package - It's not rude to ask people if they
ordered it for us, is it?
DIR By: IWish
Date: December 10, 2021, 8:41 am
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I had someone contact me individually this week for this exact
reason. I didn't find it rude at all, even though it was not me
who sent them the flowers. A group text or FB post is a good
idea but since this person and I don't have any friends in
common, contacting me individually was her best option.
#Post#: 72349--------------------------------------------------
Re: Unidentified package - It's not rude to ask people if they
ordered it for us, is it?
DIR By: TootsNYC
Date: December 10, 2021, 9:28 am
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If I were going to ask anyone specifically, I'd ask, "Do you
have any idea who might have sent it?" on the theory that maybe
they had a convo with the other family member/friend who did
send it.
#Post#: 72357--------------------------------------------------
Re: Unidentified package - It's not rude to ask people if they
ordered it for us, is it?
DIR By: holly firestorm
Date: December 10, 2021, 12:01 pm
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You could also be vague, "Did you send us a package?"
Also, I don't care if it sounds entitled or not. You should
always ask to speak to a supervisor in situations like this.
It's not his/her fault, but, the employee was obviously not sure
what he/she was allowed to do. Supervisors simply have more
experience and knowledge in these less than routine matters and
could probably help you. For one thing, if you had the tracking
number yourself, you might be able to narrow things down to one
or at least a few possible senders.
#Post#: 72360--------------------------------------------------
Re: Unidentified package - It's not rude to ask people if they
ordered it for us, is it?
DIR By: QueenFaninCA
Date: December 10, 2021, 12:49 pm
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I had a similar situation a few years ago. I emailed Amazon and
they replied that they could forward my thanks to the sender but
could not reveal who they were.
#Post#: 72366--------------------------------------------------
Re: Unidentified package - It's not rude to ask people if they
ordered it for us, is it?
DIR By: gramma dishes
Date: December 10, 2021, 2:26 pm
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--- Quote from: QueenFaninCA link ---
>
> I had a similar situation a few years ago. I emailed Amazon
and they replied that they could forward my thanks to the sender
but could not reveal who they were.
>
--- End Quote ---
I've never heard of such a thing! To me that just sounds
bizarre! I'd certainly want to know who I was thanking.
#Post#: 72368--------------------------------------------------
Re: Unidentified package - It's not rude to ask people if they
ordered it for us, is it?
DIR By: Rose Red
Date: December 10, 2021, 2:35 pm
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--- Quote from: gramma dishes link ---
>
> [quote author=QueenFaninCA link=topic=2231.msg72360#msg72360
date=1639162173]
> I had a similar situation a few years ago. I emailed Amazon
and they replied that they could forward my thanks to the sender
but could not reveal who they were.
>
--- End Quote ---
I've never heard of such a thing! To me that just sounds
bizarre! I'd certainly want to know who I was thanking.
[/quote]
Me too. What if it was some creep who you don't want anything to
do with?
I think it's fine to explain the situation to your family and
friends and ask if they know anything about it.
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