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#Post#: 63666--------------------------------------------------
Re: The JADEing supervisor - Update 14
By: Jem Date: February 16, 2021, 1:49 pm
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[quote author=jpcher link=topic=1985.msg63665#msg63665
date=1613504717]
[quote author=bopper link=topic=1985.msg63640#msg63640
date=1613422410]
"I want you to tape the tea pots. Can you do that?"
[/quote]
Change that to "You need to tape the tea pots. If you are unable
to do that then I suggest that you look for employment
elsewhere."
[/quote]
This (what jpcher said). It isn't a negotiation, it is a
direction.
#Post#: 63667--------------------------------------------------
Re: The JADEing supervisor - Update 14
By: TootsNYC Date: February 16, 2021, 2:29 pm
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[quote author=jpcher link=topic=1985.msg63665#msg63665
date=1613504717]
[quote author=bopper link=topic=1985.msg63640#msg63640
date=1613422410]
"I want you to tape the tea pots. Can you do that?"
[/quote]
Change that to "You need to tape the tea pots. If you are unable
to do that then I suggest that you look for employment
elsewhere."
[/quote]
That might be a little combative, but I agree that I'm not in
love with "can you do that?" because it implies that "no" would
be a reasonable answer.
I have said, "I need to hear you say that you will do that."
Because that's the reason behind the "can you" question--to hear
them say that they will. So I just ask for that directly.
#Post#: 63668--------------------------------------------------
Re: The JADEing supervisor - Update 14
By: NFPwife Date: February 16, 2021, 2:59 pm
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Here's the update from this week.
From the direct communication and then checking to see that lids
weren't taped, there was a verbal warning. As part of the verbal
warning, employee was told, with HR present, that if she didn't
start taping lids, there would be further discipline. Employee
made a comment in that meeting that she preferred to have things
in writing. Supervisor followed up with an email with the bullet
points of her expectations. At the end of last week, employee
didn't tape lids, again. Supervisor contacted her and employee
said, "I'm not going to let you write me up again. I'm resigning
immediately." She was out of the teapot factory in 20 minutes.
Friend said her head was spinning. She really appreciated the
support and ideas around direct feedback because it made it very
clear for HR that she'd set the expectations in a direct and
concise manner.
#Post#: 63671--------------------------------------------------
Re: The JADEing supervisor - latest update post 22
By: chigger Date: February 16, 2021, 3:47 pm
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Well, that's just nuts! I wonder why she had such an aversion to
doing a mandatory part part of her job?
#Post#: 63674--------------------------------------------------
Re: The JADEing supervisor - latest update post 22
By: jpcher Date: February 16, 2021, 3:57 pm
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PVZFan -- I loved your latest response because that was the best
solution. Un-taping employee left on her own and you do not have
to deal with this situation any longer.
Good luck to un-taper in her search for another job.
And kudos to your friend for standing up and being strong with
her position, especially bringing HR into the situation. Good
for her! Friend is on her path to being a great
supervisor/manager.
#Post#: 63682--------------------------------------------------
Re: The JADEing supervisor - latest update post 22
By: pierrotlunaire0 Date: February 16, 2021, 7:08 pm
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Good update. The noncompliant employee who thinks they are above
the rules is a headache (and that's the best case scenario!).
I was a colleague of someone who was dealing with a noncompliant
employee (not getting manager signatures when required, deciding
she had the authority to override departmental policy). My
colleague was trying to gently lead the employee to the correct
way. Right up to the day the departmental enforcement staff
showed up with local police and they arrested employee for
embezzlement. An employee who thinks they are above departmental
policy is a nightmare. My colleague also took some heat for not
realizing how out of control the whole situation had become.
#Post#: 63685--------------------------------------------------
Re: The JADEing supervisor - latest update post 22
By: Wanaca Date: February 16, 2021, 8:35 pm
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Your friend did well in cutting her losses early. I work in a
factory, and I've seen this type of employee more times than I
can count. I doubted whether she would take this seriously. In
a good factory, there are supervisors who take care of the
problem promptly like your friend. Sadly, a good supervisor
like that in the factories where I've worked is somewhat rare so
the rest of us have to deal with the entitled employees. Your
friend did good! I like happy endings.
#Post#: 63688--------------------------------------------------
Re: The JADEing supervisor - latest update post 22
By: peony Date: February 16, 2021, 10:12 pm
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I wonder what was going on in this (former) employee's life that
she felt not taping the tea pot lids was her hill to die on.
(Not an excuse, she should have followed orders.)
#Post#: 63709--------------------------------------------------
Re: The JADEing supervisor - latest update post 22
By: NFPwife Date: February 17, 2021, 11:43 pm
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[quote author=peony link=topic=1985.msg63688#msg63688
date=1613535161]
I wonder what was going on in this (former) employee's life that
she felt not taping the tea pot lids was her hill to die on.
(Not an excuse, she should have followed orders.)
[/quote]
Here's the weirdest part - the thing she wasn't doing was
clearly outlined in her interview, her initial trainings, and
all her co-workers were doing it. I'm not sure how she thought
she'd be excepted from a standard practice. It's more than just
a standard practice, it's part of their core value for quality
assurance. My friend thinks employee wasn't used to being held
accountable.
There was a flavor of the employee thinking she was on the same
level as management. Friend said, "She was talking to me like
she had a say in whether or not this happened and like the
policy would be changed based on her feedback." There was a
moment in the HR meeting where the employee looked at the HR rep
and said, "I don't think this is a necessary step and it's a
waste of my time." The HR person said something to the effect of
"When you're on company time, we expect you to follow company
policies." (They're not being paid by the piece so "saving time"
wasn't a way for her to get more pieces out.) Friend was a
little shorthanded for a day or two, but said that was easier
than having the employee there.
#Post#: 63711--------------------------------------------------
Re: The JADEing supervisor - latest update post 22
By: Aleko Date: February 18, 2021, 2:44 am
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It does sound as though Employee was simply in denial about how
low down the totem pole her job actually was. Or, if she did
know, had convinced herself that even in this menial post her
genius would so shine out that she had only to say ‘My way is
better’ and Management would fall on its knees, kowtow to her,
and cry ‘All hail, Employee! You have shown us the Light! We’ll
rewrite our company policy!’
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