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Bad Manners and Brimstone
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#Post#: 57324--------------------------------------------------
Re: non-customer harassment at work
DIR By: DaDancingPsych
Date: September 13, 2020, 1:19 pm
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--- Quote from: Mary Sunshine Rain link ---
>
> The presence of a security guard may make her modify her
behavior.
>
--- End Quote ---
Ohhh... this is a good point. I might suggest to my manager that
he/she get in touch with security and mention what's happening.
Put them on notice. This way you could call and ask them to
simply be there. As Mary Sunshine Rain said, their presence
might be the fix. They could also act as an outside witness if
needed. And if her behavior steps outside of what the mall
allows, they could take action.
#Post#: 57329--------------------------------------------------
Re: non-customer harassment at work
DIR By: Rain
Date: September 13, 2020, 3:57 pm
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The plan is to get in touch with security tomorrow (Monday).
My concern is that the young lady has held on to her anger/ire
this long in order to make her (mean girl) point.
My husband has recommended keeping a cell handy to take her pic
as we have no clue who she is.
#Post#: 57330--------------------------------------------------
Re: non-customer harassment at work
DIR By: gramma dishes
Date: September 13, 2020, 6:36 pm
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--- Quote from: Rain link ---
>
> The plan is to get in touch with security tomorrow (Monday).
>
> My concern is that the young lady has held on to her anger/ire
this long in order to make her (mean girl) point.
>
> My husband has recommended keeping a cell handy to take her
pic as we have no clue who she is.
>
--- End Quote ---
Does your store not have cameras already in place?
#Post#: 57331--------------------------------------------------
Re: non-customer harassment at work
DIR By: Rain
Date: September 13, 2020, 7:27 pm
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No, no cameras
Hopefully I'll be able to update tomorrow.
#Post#: 57339--------------------------------------------------
Re: non-customer harassment at work
DIR By: SioCat
Date: September 13, 2020, 11:39 pm
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I still don’t understand what this girl is even doing? Nothing
you have said sounds like harassment. What would she be banned
for?
#Post#: 57380--------------------------------------------------
Re: non-customer harassment at work
DIR By: Victoria
Date: September 14, 2020, 4:53 pm
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--- Quote from: SioCat link ---
>
> I still don’t understand what this girl is even doing? Nothing
you have said sounds like harassment. What would she be banned
for?
>
--- End Quote ---
She sounds like she's doing this:
HTML https://thumbs.gfycat.com/IdealTerrificAiredale-size_restricted.gif<br
/>and also like she's specifically showing up to stare down the
manager multiple times after being told to settle down.
I'm curious about whether or not she's bought anything or has
just come around to try and figure out when the manager is
working.
#Post#: 57388--------------------------------------------------
Re: non-customer harassment at work
DIR By: Rain
Date: September 14, 2020, 8:00 pm
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Never bought anything
Currently the plan is simple, wait for the District Manager to
get back to us about corporate policy....and document if/when
she shows up again.
We're not allowed to take pics.
#Post#: 57402--------------------------------------------------
Re: non-customer harassment at work
DIR By: gramma dishes
Date: September 15, 2020, 8:08 am
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--- Quote from: Rain link ---
>
> Never bought anything
>
>
> Currently the plan is simple, wait for the District Manager to
get back to us about corporate policy....and document if/when
she shows up again.
>
> We're not allowed to take pics.
>
--- End Quote ---
I can certainly see why you wouldn't be permitted to whip out
your iPhone or other sort of camera and take pictures, but I
can't think of any stores, even tiny ones, that don't use
security cameras. Her behavior could certainly and quite
legally be picked up that way.
On the other hand, she's a teen. Chances are good that she'll
get bored and quickly find some new person/place of business to
harass.
#Post#: 57404--------------------------------------------------
Re: non-customer harassment at work
DIR By: Isisnin
Date: September 15, 2020, 8:16 am
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Mall security must have cameras. With date and time, they could
get a pic of her entering the store.
In fact, your store should give that a try. She probably is
acting out in other stores too. If security had a pic of her,
they could check with the other stores or just keep her pic in
case other stores complain about her.
She may have kept coming in just so she could show off in front
of her friends by doing the "I'm watching you" gesture to the
manager. Hopefully that satisfies her and she stops.
#Post#: 57413--------------------------------------------------
Re: non-customer harassment at work
DIR By: oogyda
Date: September 15, 2020, 10:48 am
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So...
2 weeks ago Teen Girl was horsing around in the store. Manager
told her to calm down.
Teen Girl and friends return a couple of times while the manager
was on vacation. Did they do anything during these visits? Did
they misbehave or make threats?
Manager returns from vacation. Teen Girl comes into the store
and makes what I believe to be and "I'm watching you." gesture.
Did she misbehave again? Make more overt threats?
I'm just not sure what she's done to warrant putting the police
or mall security "on alert". You should be able to call mall
security anytime there is an issue in any store.
Most importantly.............has the little brat been back?
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