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#Post#: 55976--------------------------------------------------
Phone Interview Etiquette
By: Andi_3k Date: August 13, 2020, 11:36 am
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I recently had a phone interview scheduled for a specific time
and day. The interviewer selected the appointment and emailed
me, not to confirm but basically it was an attitude of “this
time or no time.” Ok- he’s in charge he got the job on offer and
I accepted that.
When the appointment time was close I made sure I was in a
quiet, professional space ( rather than say the basement or
kitchen) and waited for his call. And waited and waited- for an
hour and two minutes. I finally called only to find the number
on his email was a personal cellphone. So I googled the company
and called the company receptionist who told me “ that’s how he
does things and you just have to wait until he’s ready” I
canceled the appointment and said I was no longer interested.
I was always under the impression that you had to take phone
interviews as seriously as in person ones these days, no matter
if you were the interviewer or interviewee.
Is my feeling that the erstwhile Interviewer’s lack of
promptness combined with the receptionist’s attitude
demonstrated a reflection on the company’s culture off base? Am
I wrong to have been mildly put out by the experience?
#Post#: 55979--------------------------------------------------
Re: Phone Interview Etiquette
By: DaDancingPsych Date: August 13, 2020, 11:55 am
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Interviews (in-person, phone, or video) are just as much the
company interviewing the candidate as the candidate interviewing
the company. The interviewer saying, "I am available on Tuesday
at 2pm" (ie. take or leave it style) would not bother me.
Usually that is done to prevent all the back and forth and to
get the interview done as quickly as possible. It feels a bit
presumptuous to me (like we expect the candidates to drop
everything for us), but I see it enough to acknowledge that it's
how business is done. (In most cases when the managers do this,
they are willing to suggest other times if the individual is not
available.)
The not calling when scheduled? Big red flag. Minus a major
issue followed by a prompt apology, to me this means that the
manager does not value the time of others. The receptionist
confirmed to you that this was not a one off thing. I don't know
that I would read into the receptionist's attitude. She may not
be in a position to change or comment on the practice. And she
didn't say that's how the company does things, but just this
manager. I would probably not want to work for this manager and
I would proceed cautiously with this company in the future, but
I wouldn't rule them out from this one interaction.
I don't think that you're wrong to be put off. This might cause
me to cut ties and not want to work for this manager (and maybe
the company). But depending on other things, I may have
continued with the process to see what else I could learn. I
will say that this sort of thing almost always ends with me
deciding that the manager is not going to mesh well with me.
#Post#: 55980--------------------------------------------------
Re: Phone Interview Etiquette
By: Jem Date: August 13, 2020, 11:56 am
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I would have been irritated also. Both the interviewer and the
receptionist were rude. The only question is how badly do you
need/want the job, but I would certainly factor how the company
functions (or rather DYSfunctions) when coming to that
determination. Sorry that happened to you!
#Post#: 55981--------------------------------------------------
Re: Phone Interview Etiquette
By: oogyda Date: August 13, 2020, 12:58 pm
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[quote author=Jem link=topic=1819.msg55980#msg55980
date=1597337767]
I would have been irritated also. Both the interviewer and the
receptionist were rude. The only question is how badly do you
need/want the job, but I would certainly factor how the company
functions (or rather DYSfunctions) when coming to that
determination. Sorry that happened to you!
[/quote]
I'm not sure I'd say the receptionist was rude based solely on
“ that’s how he does things and you just have to wait until he’s
ready” . Her "tone" was not conveyed and it could have been
anything from snippy to factual to sympathetic.
Interviewer? Without question he was rude given the information
from the receptionist.
#Post#: 55982--------------------------------------------------
Re: Phone Interview Etiquette
By: gramma dishes Date: August 13, 2020, 1:26 pm
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[quote author=Andi_3k link=topic=1819.msg55976#msg55976
date=1597336607]
... Am I wrong to have been mildly put out by the experience?
[/quote]
Yes you are. You should have been massively and royally ticked
off by the experience! ;D
#Post#: 55996--------------------------------------------------
Re: Phone Interview Etiquette
By: Rose Red Date: August 13, 2020, 5:24 pm
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Nope. Interviews are a two way street. A lot of interviewers
seem to think people should be grateful they are giving you the
time of day. The forget they should be trying to impress you too
with what a great place their company is to work for. This guy
is not going to get good employees with how he treats people.
#Post#: 56039--------------------------------------------------
Re: Phone Interview Etiquette
By: Mistress Mae Date: August 14, 2020, 9:48 pm
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If I agree to be at a place for an interview, am waiting by the
phone for one, or at the computer for a video call, at a certain
time on a certain day, I expect the interviewer to be there as
well and on time. I understand that sometimes stuff happens and
things get in the way of the interview, but that is when
someone, the interviewer if possible, reaches out to me (or
another interviewee) and explains that they need to reschedule
for whatever reason. Not just leave anyone hanging just because.
I'd be upset as well, because time was set aside for this and
the interviewer never bothered to call.
#Post#: 56046--------------------------------------------------
Re: Phone Interview Etiquette
By: Winterlight Date: August 15, 2020, 12:34 pm
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Interviews go both ways- they see if they want to hire you and
you see if you want to work for them. It's like dating- the guy
who shows up on a first date at a nice restaurant wearing jeans
with holes in them and a graphic tee with a naked lady is
telling you that he's fine with your first impression of him
being someone who doesn't think you deserve his best, and the
interviewer who's willfully late to the point where the
receptionist not knew he would be because she'd most likely
fielded other calls like yours is telling you he (and by
extension the company) won't value you or your time.
#Post#: 56078--------------------------------------------------
Re: Phone Interview Etiquette
By: sms Date: August 16, 2020, 6:40 pm
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Of course you're not off base - that was very unprofessional.
Respect for someone's time is goes both ways. I'm thinking you
dodged a bullet with that bozo.
#Post#: 56218--------------------------------------------------
Re: Phone Interview Etiquette
By: Codewoman1125 Date: August 19, 2020, 1:22 pm
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I agree with the above. The fact that this was a virtual
interview is of no consequence when it comes to the understood
interview etiquette of promptness, attentiveness, and decorum.
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