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#Post#: 2290--------------------------------------------------
Good Job emails - do you respond?
By: NyaChan Date: May 19, 2018, 5:09 pm
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I report to a manager. That manager reports to a director, who
reports to a VP. Occasionally, someone will send my manger an
email with compliments about my work and it gets forwarded up
the chain. Recently the VP then replied to the director with me
on CC saying he is not surprised and it fits with his
understanding of my work ethic. This is all wonderful and makes
me look good, but then I’m a little unsure. Am I supposed to
thank the VP even though I am only CC’d and the actual email is
addressing the director while referring to me indirectly?
My understanding of using CC is that it is like an FYI for
people who have an interest but are not expected to respond or
act on the contents of an email, but I don’t want to be rude if
that’s not the right interpretation. What would you do? To
give some context, I would say hello to the VP if I saw him in
the hallway, but it would be a big deal if I were invited to a
meeting with him in attendance (happened once in five years so
far).
#Post#: 2299--------------------------------------------------
Re: Good Job emails - do you respond?
By: Lynn2000 Date: May 19, 2018, 5:53 pm
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I'm interested to hear the opinions of others regarding the
"connotation" of CC. In my office there's no definite
associations with it at all. Like I will contact another officer
manager about something they need to do, so the email is
addressed to and focused on them, but I also CC my boss so she
knows what's going on (and hopefully when the other person
responds, they will "reply all" and include her). Sometimes my
boss will "reply all" and add some extra info directed at the
other manager, so she's definitely not keeping quiet.
I think if you reply to the email and say thanks, and maybe
elaborate on that about how helpful X resource has been or your
great team or whatever, that would make a positive impression.
If you say something substantial (rather than just thanks), they
will likely overlook the faux pas of responding at all, if
indeed it's a faux pas.
On the other hand, if you do NOT reply when you should have,
that could give a negative impression. So I would say it's less
risky to reply.
Is it something you could ask your manager about? They would
probably know the expectations better. But sometimes it can feel
silly to ask them something like that.
#Post#: 2307--------------------------------------------------
Re: Good Job emails - do you respond?
By: guest539 Date: May 19, 2018, 6:37 pm
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I think that, if you're going to reply, it should be thanking
the person for taking the time to provide feedback and asking
them to be as willing to communicate they see room for
improvement.
"Gary, thank you so much for taking the time to provide this
feedback, I truly enjoy working for ABC Company and my role as
Job Title and am excited about the future here. With that in
mind. may I also respectfully ask that you let me know if there
is an area I can improve in? I am always open to feedback or
coaching that will help me grow and expand my career here."
In other situations, unless a response is requested from all
participants or you have direct knowledge that none of the main
recipients will have, messages you are CC'd on are generally
considered an FYI and no response is expected.
#Post#: 2349--------------------------------------------------
Re: Good Job emails - do you respond?
By: guest260 Date: May 19, 2018, 8:20 pm
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[quote author=NyaChan link=topic=178.msg2290#msg2290
date=1526767777]
I report to a manager. That manager reports to a director, who
reports to a VP. Occasionally, someone will send my manger an
email with compliments about my work and it gets forwarded up
the chain. Recently the VP then replied to the director with me
on CC saying he is not surprised and it fits with his
understanding of my work ethic. This is all wonderful and makes
me look good, but then I’m a little unsure. Am I supposed to
thank the VP even though I am only CC’d and the actual email is
addressing the director while referring to me indirectly?
My understanding of using CC is that it is like an FYI for
people who have an interest but are not expected to respond or
act on the contents of an email, but I don’t want to be rude if
that’s not the right interpretation. What would you do? To
give some context, I would say hello to the VP if I saw him in
the hallway, but it would be a big deal if I were invited to a
meeting with him in attendance (happened once in five years so
far).
[/quote]
I wonder if you could even ask your manager quietly, maybe just
to gauge the norm in your office? Like ‘hey, I don’t want to
come across as rude by ignoring the VPS compliments - would it
come across as inappropriate if I replied all to say thanks, or
should I just leave it?’. I think in the example you gave though
it would be fine and appropriate to reply all and say thanks so
much for the feedback, it’s much appreciated and leave it at
that. I wouldn’t ask for specific feedback in that email trail,
I don’t think that’s appropriate there.
#Post#: 2380--------------------------------------------------
Re: Good Job emails - do you respond?
By: guest158 Date: May 19, 2018, 9:42 pm
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Personally, if I were going to reply at all, I'd literally do a
"Thank you!" or "Thank you both!". I don't think it needs a
speech.
#Post#: 2405--------------------------------------------------
Re: Good Job emails - do you respond?
By: guest264 Date: May 19, 2018, 10:31 pm
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This is very much a "know your office" kind of thing. I would
echo the idea to ask your manager if a response is appropriate
or not. I think it's always nice to say "thank you for your
acknowledgement, I appreciate that you notice my hard work."
kind of thing. However with the volume of emails many people
receive, sometimes they prefer to not have the extra email pop
up. I have been in offices that always respond with a "thank
you" or "got it" kind of response when it doesn't require follow
up and in my current office we're really not that kind of place.
we CC each other as "FYI" like you mention and it's not
necessary to confirm or acknowledge anything specifically not
requiring a response.
Do you ever see the VP around the building? In the hallways or
common area? You could also say "hey, I really appreciate your
acknowledgement in that email the other day."
#Post#: 2459--------------------------------------------------
Re: Good Job emails - do you respond?
By: NyaChan Date: May 20, 2018, 8:57 am
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[quote author=LoveAndMoonsaults link=topic=178.msg2405#msg2405
date=1526787065]
This is very much a "know your office" kind of thing. I would
echo the idea to ask your manager if a response is appropriate
or not. I think it's always nice to say "thank you for your
acknowledgement, I appreciate that you notice my hard work."
kind of thing. However with the volume of emails many people
receive, sometimes they prefer to not have the extra email pop
up.I have been in offices that always respond with a "thank you"
or "got it" kind of response when it doesn't require follow up
and in my current office we're really not that kind of place. we
CC each other as "FYI" like you mention and it's not necessary
to confirm or acknowledge anything specifically not requiring a
response.
Do you ever see the VP around the building? In the hallways or
common area? You could also say "hey, I really appreciate your
acknowledgement in that email the other day."
[/quote]
You know that’s exactly what was holding me back from sending
what was my instinctive response of “Thank you!” I don’t really
see him that often. My current manager doesn’t tend to be
comfortable advising on soft skills and actually knows VP less
than me as he is new, but I might casually ask my previous
manager. She actually took the tack that managing meant
developing people, so easier to approach. Thanks all!
#Post#: 2799--------------------------------------------------
Re: Good Job emails - do you respond?
By: guest249 Date: May 21, 2018, 11:14 am
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If you don't see the manager very often, I don't think it would
hurt to replay with a "Thank you for the acknowledgement and
positive feedback."
I wouldn't use this as an opportunity to ask for constructive
criticism. Assume you will get feedback as necessary and thank
the managers for it as it comes (verbal or in writing), even
when it's constructive.
#Post#: 2802--------------------------------------------------
Re: Good Job emails - do you respond?
By: Hmmm Date: May 21, 2018, 11:28 am
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I think you are over thinking this. Send a reply to your boss
and the director with a "Thank you! That is very nice to hear."
#Post#: 3172--------------------------------------------------
Re: Good Job emails - do you respond?
By: TootsNYC Date: May 22, 2018, 5:41 pm
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I think a short "that's nice to hear" is fine.
But if you happened to not reply, I don't think it will hurt
you.
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