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#Post#: 53823--------------------------------------------------
Re: Military Discount and Different last name
By: TootsNYC Date: June 30, 2020, 1:35 pm
---------------------------------------------------------
Then yes, I would be annoyed.
ESPECIALLY because it has your spouse's name, so it's clear
which service member you go with.
It also establishes clearly that you have a different name. I
don't understand what a driver's license would tell them. Local
address, maybe? How is that germane?
I would indeed write to the corporate office.
#Post#: 53828--------------------------------------------------
Re: Military Discount and Different last name
By: oogyda Date: June 30, 2020, 2:10 pm
---------------------------------------------------------
DH's retired military status is directly connected to our "My
Lowes" reward card. It's my understanding the many are. Until
just recently, I was able to get the discount simply by using
the reward card. Now, I also have to show my "dependent's ID"
card as well. The reason being is that too many people are
using eligible reward cards or phone numbers to get the discount
without being eligible themselves.
That's really not a problem for us since he retired, he
maintains a (retired) military ID card and that qualifies me to
have my "dependent's ID" card.
The problem arises because many veterans do not have an ID card
that identifies them as such. They use their discharge papers
to sign up for benefits when they originally apply (there is a
more centralized data base now). The reason last name's have to
match is because the spouse of a veteran would have no other way
to claim the discount.
Since you DO have a dependent's ID card, though, I think they
were mistaken to not accept that as proof enough. Historically
(before we had the rewards card), it's always been enough when
I've used it whereas I have had problems with Home Depot in that
regard. I'm sure it varies by location.
#Post#: 53832--------------------------------------------------
Re: Military Discount and Different last name
By: Jem Date: June 30, 2020, 2:51 pm
---------------------------------------------------------
[quote author=oogyda link=topic=1764.msg53828#msg53828
date=1593544249]
The problem arises because many veterans do not have an ID card
that identifies them as such. They use their discharge papers
to sign up for benefits when they originally apply (there is a
more centralized data base now). The reason last name's have to
match is because the spouse of a veteran would have no other way
to claim the discount.
[/quote]
This still doesn't make sense to me. Isn't it the marriage
license that would convey the "dependent" status and not the
last name? I mean, let's say John Marshall has a sister Sally
Marshall but his wife kept her maiden name of Becky Smith. Becky
Smith would be the dependent and not Sally Marshall, but under
this policy Sally (or anyone else with the last name Marshall)
would easily get benefits and Becky would have zero recourse?
Why would a name have more "power" than an actual legal
document? And why would a telephone number have any importance
at all?
#Post#: 53837--------------------------------------------------
Re: Military Discount and Different last name
By: DaDancingPsych Date: June 30, 2020, 4:31 pm
---------------------------------------------------------
I think that this is one of those things that you get to decide
how important it is to you. I think that it would be fine to
say, "Pooey on them! Their policy is flawed, so I will just get
my discount at Home Depot!" But I think it would be equally fine
to decide that you wanted to make some change and see if you can
get someone to adjust the policy. I think etiquette wise, they
get to make the policy whatever they want. If they want to offer
their military discount to no one, that is their choice.
However, you, as a customer, get to select where you make your
purchases. If the lack of discount means that you shop somewhere
else, that is perfectly fine, too!
#Post#: 53842--------------------------------------------------
Re: Military Discount and Different last name
By: Hanna Date: June 30, 2020, 5:28 pm
---------------------------------------------------------
[quote author=Rose Red link=topic=1764.msg53811#msg53811
date=1593537268]
It wouldn't bother me. There are many scammers out there. Look
how many stories there are of family borrowing handicap tags. If
the only thing they want is a second ID, it's easy enough for me
to do. Also, you're assuming they are singling out women. We
don't know if they'll do the same thing to a husband whose wife
is in the military and have a different last name than her.
If it bugs you, it bugs you and you can call corporate. But this
wouldn't be my hill to die on.
Edited to say I don't know anything about military or dependent
ID's.
[/quote]
I was thinking about this - even if the spouse is a husband,
there is still a woman keeping her own name involved. And they
could also be discriminating against same sex couples who
maintain their names instead of changing them.
Oddly enough, they are advertising on twitter how awesome they
are for helping couples getting married.
#Post#: 53843--------------------------------------------------
Re: Military Discount and Different last name
By: Hanna Date: June 30, 2020, 5:33 pm
---------------------------------------------------------
[quote author=oogyda link=topic=1764.msg53828#msg53828
date=1593544249]
DH's retired military status is directly connected to our "My
Lowes" reward card. It's my understanding the many are. Until
just recently, I was able to get the discount simply by using
the reward card. Now, I also have to show my "dependent's ID"
card as well. The reason being is that too many people are
using eligible reward cards or phone numbers to get the discount
without being eligible themselves.
That's really not a problem for us since he retired, he
maintains a (retired) military ID card and that qualifies me to
have my "dependent's ID" card.
The problem arises because many veterans do not have an ID card
that identifies them as such. They use their discharge papers
to sign up for benefits when they originally apply (there is a
more centralized data base now). The reason last name's have to
match is because the spouse of a veteran would have no other way
to claim the discount.
Since you DO have a dependent's ID card, though, I think they
were mistaken to not accept that as proof enough. Historically
(before we had the rewards card), it's always been enough when
I've used it whereas I have had problems with Home Depot in that
regard. I'm sure it varies by location.
[/quote]
I didn't realize it's unusual for spouses of veterans to have an
ID card. For some reason I just assumed everyone would go get
one. But I am sure it depends on status and benefits available.
I have the luxury of having a commissary very close so wanted
it for that.
This is also one of the reasons I should consider if I do write
them.
#Post#: 53846--------------------------------------------------
Re: Military Discount and Different last name
By: Dazi Date: June 30, 2020, 5:45 pm
---------------------------------------------------------
I asked my husband about your situation OP. He says there's an
easy work around. Next time your husband goes in Lowe's, he
needs to tell them to add you to the account with your last
name. It won't matter then that your last names don't match.
#Post#: 53861--------------------------------------------------
Re: Military Discount and Different last name
By: Sycorax Date: June 30, 2020, 8:28 pm
---------------------------------------------------------
[quote author=Hanna link=topic=1764.msg53843#msg53843
date=1593556390]
[quote author=oogyda link=topic=1764.msg53828#msg53828
date=1593544249]
DH's retired military status is directly connected to our "My
Lowes" reward card. It's my understanding the many are. Until
just recently, I was able to get the discount simply by using
the reward card. Now, I also have to show my "dependent's ID"
card as well. The reason being is that too many people are
using eligible reward cards or phone numbers to get the discount
without being eligible themselves.
That's really not a problem for us since he retired, he
maintains a (retired) military ID card and that qualifies me to
have my "dependent's ID" card.
The problem arises because many veterans do not have an ID card
that identifies them as such. They use their discharge papers
to sign up for benefits when they originally apply (there is a
more centralized data base now). The reason last name's have to
match is because the spouse of a veteran would have no other way
to claim the discount.
Since you DO have a dependent's ID card, though, I think they
were mistaken to not accept that as proof enough. Historically
(before we had the rewards card), it's always been enough when
I've used it whereas I have had problems with Home Depot in that
regard. I'm sure it varies by location.
[/quote]
I didn't realize it's unusual for spouses of veterans to have an
ID card. For some reason I just assumed everyone would go get
one. But I am sure it depends on status and benefits available.
I have the luxury of having a commissary very close so wanted
it for that.
This is also one of the reasons I should consider if I do write
them.
[/quote]
I don't have one, as the spouse of a veteran. My husband just
went through an ordeal to get a new card -- you're supposed to
call and make an appointment, but they don't answer the phones.
When they finally do answer the phone, the appointments were
always "full". He finally had to just show up, even though
you're not supposed to.
#Post#: 53866--------------------------------------------------
Re: Military Discount and Different last name
By: Rho Date: June 30, 2020, 9:45 pm
---------------------------------------------------------
The card does indeed have a photo that is as clear as state
issued drivers licenses.
I have one of my own 8~)
A pet peeve of mine is when cashiers ask for 'identification'
instead of 'drivers license'. I hand them the military ID and
usually they freak out.
But it's never been denied or required yet another form of ID.
#Post#: 53876--------------------------------------------------
Re: Military Discount and Different last name
By: oogyda Date: July 1, 2020, 6:20 am
---------------------------------------------------------
[quote author=Hanna link=topic=1764.msg53843#msg53843
date=1593556390]
[quote author=oogyda link=topic=1764.msg53828#msg53828
date=1593544249]
DH's retired military status is directly connected to our "My
Lowes" reward card. It's my understanding the many are. Until
just recently, I was able to get the discount simply by using
the reward card. Now, I also have to show my "dependent's ID"
card as well. The reason being is that too many people are
using eligible reward cards or phone numbers to get the discount
without being eligible themselves.
That's really not a problem for us since he retired, he
maintains a (retired) military ID card and that qualifies me to
have my "dependent's ID" card.
The problem arises because many veterans do not have an ID card
that identifies them as such. They use their discharge papers
to sign up for benefits when they originally apply (there is a
more centralized data base now). The reason last name's have to
match is because the spouse of a veteran would have no other way
to claim the discount.
Since you DO have a dependent's ID card, though, I think they
were mistaken to not accept that as proof enough. Historically
(before we had the rewards card), it's always been enough when
I've used it whereas I have had problems with Home Depot in that
regard. I'm sure it varies by location.
[/quote]
I didn't realize it's unusual for spouses of veterans to have an
ID card. For some reason I just assumed everyone would go get
one. But I am sure it depends on status and benefits available.
I have the luxury of having a commissary very close so wanted
it for that.
This is also one of the reasons I should consider if I do write
them.
[/quote]
In the US, a veteran is somebody who served in the military. It
could be for 4 years or 30 years. In most circumstances, a
person must have served at least 20 years to be considered
*retired* and eligible for continued privileges such as
commissary and medical (and to carry the ID to prove it).
A person who served less time will not have an ID card that says
they've served in the military. They prove that by providing a
copy of their discharge papers.
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