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       #Post#: 43689--------------------------------------------------
       voicemail question
       By: Songbird Date: December 13, 2019, 11:19 am
       ---------------------------------------------------------
       I've got caller ID on my cell phone for a reason.  I don't
       answer the phone unless I know who is calling, I don't like to
       talk to spammers, and robocalls are annoying.
       I got what I thought was a robocall from a popular pharmacy
       chain, so i let it go straight to voice mail.
       I was not a robocall, it was someone from  the pharmacy
       department of a location in South Carolina. ( I'm in NYC.)  He
       left a message for "James" to come get his prescription.  My
       name is not James.  My outgoing message includes my name. guess
       the pharmacist wasn't paying attention.
       My guess is that James will eventually call the pharmacy and ask
       about his prescription.
       But really, what's your obligation if you get a voice mail
       message like that?
       #Post#: 43691--------------------------------------------------
       Re: voicemail question
       By: Jem Date: December 13, 2019, 11:36 am
       ---------------------------------------------------------
       I would say no obligation at all. I would ignore it, unless it
       happens repeatedly I might call the pharmacy and let them know
       they have the wrong number.
       #Post#: 43692--------------------------------------------------
       Re: voicemail question
       By: TootsNYC Date: December 13, 2019, 11:42 am
       ---------------------------------------------------------
       We used to get calls from some agency trying to give someone
       work hours on their schedule, or an interview, or something.
       I called them back, because I wanted the poor guy to get some
       work. They had our number exactly, so either there was an error
       in writing it down when he gave it to them, or something.
       So I decide whether to call based on how urgent I think it is to
       the person, and whether there's another way.
       For a pharmacy, I'd figure James will go on his own to get the
       drugs. (And then he'll think they're lying when they tell him
       they left a message.)
       Or they'll call again.
       #Post#: 43693--------------------------------------------------
       Re: voicemail question
       By: caroled Date: December 13, 2019, 11:43 am
       ---------------------------------------------------------
       IMO, it sounds like another version of a scam.  If you call back
       and respond in any way, they will get the information that, yes
       this is an active #, that you are willing to call back and speak
       to an unknown entity, and you are kind enough and dare I say
       gullible (at least in their minds) enough to be willing to help
       out a total stranger, James.
       Each of these are qualities that scammers look for in potential
       victims. Spoofing names and numbers of legitimate businesses are
       one of the first ways scammers use to gain your trust.
       If indeed it was a legit call for a real person, they will
       eventually get in contact  with each other.
       
       #Post#: 43695--------------------------------------------------
       Re: voicemail question
       By: Hmmm Date: December 13, 2019, 11:52 am
       ---------------------------------------------------------
       I don't think you have any responsibility.
       I don't fault the pharmacist for not picking up that your name
       is not James. It is highly likely that I would get the phone
       call to pick up the prescription for my daughter, husband or
       son.
       You could also have an issue of someone's legal first name being
       different than the name they use socially.
       Many reasons why a business wouldn't decide they had the wrong
       number just because the prescription was for James but the
       outgoing VM message identified the VM belonging to June.
       #Post#: 43696--------------------------------------------------
       Re: voicemail question
       By: Amara Date: December 13, 2019, 11:55 am
       ---------------------------------------------------------
       I would probably call the pharmacy back to let them know their
       message did not reach the intended recipient. BUT, what I would
       do first is google the pharmacy and get the real number before I
       called.
       #Post#: 43697--------------------------------------------------
       Re: voicemail question
       By: lowspark Date: December 13, 2019, 12:00 pm
       ---------------------------------------------------------
       The only time I ever called back in a situation like this is
       when a school had my number for some student and I got repeated
       robocalls at inopportune times, notifying me that said student
       had missed class. This was way back when I had a land line.
       After a few times, I called the school and it took some doing to
       get them to understand that the number was wrong. I had a
       feeling that the student had deliberately given the wrong number
       because she was repeatedly skipping class!
       In the case of the pharmacy, I'd ignore it. They'll figure it
       out on their own. But beware. When my CVS has a prescription
       ready for me, if I don't pick it up, they call repeatedly. So if
       you get multiple calls, you could call back, but I'd likely just
       block the number. ¯\_(ツ)_/¯
       #Post#: 43698--------------------------------------------------
       Re: voicemail question
       By: STiG Date: December 13, 2019, 12:00 pm
       ---------------------------------------------------------
       [quote author=Amara link=topic=1439.msg43696#msg43696
       date=1576259707]
       I would probably call the pharmacy back to let them know their
       message did not reach the intended recipient. BUT, what I would
       do first is google the pharmacy and get the real number before I
       called.
       [/quote]
       If I felt the need to do something, this is the approach I would
       take.  I have done it in the past, actually.  It depends on how
       urgent the message sounds.
       Years and years ago, in the dark ages, I had an answering
       machine on my landline - my only phone at the time.  I kept
       getting a message from Ken, calling for Natalie, very friendly,
       asking her to call him back.  He never left his number so I
       couldn't call him and tell him he had the wrong number (no call
       display).  And he never called when I was home.  I finally
       changed my outgoing message to include, 'If this is Ken, calling
       for Natalie, you have the wrong number.'  Never got another
       message from Ken.   ;D  And amused all my friends who called me.
       #Post#: 43700--------------------------------------------------
       Re: voicemail question
       By: DaDancingPsych Date: December 13, 2019, 12:11 pm
       ---------------------------------------------------------
       [quote author=caroled link=topic=1439.msg43693#msg43693
       date=1576259016]
       IMO, it sounds like another version of a scam.  If you call back
       and respond in any way, they will get the information that, yes
       this is an active #, that you are willing to call back and speak
       to an unknown entity, and you are kind enough and dare I say
       gullible (at least in their minds) enough to be willing to help
       out a total stranger, James.
       Each of these are qualities that scammers look for in potential
       victims. Spoofing names and numbers of legitimate businesses are
       one of the first ways scammers use to gain your trust.
       If indeed it was a legit call for a real person, they will
       eventually get in contact  with each other.
       [/quote]
       Maybe. But if that is a concern, you can also do a little
       research to double check that the pharmacy is real and that the
       number you call back definitely belongs to them.
       I think that there is no obligation. But I would call the
       pharmacy back because I would want someone to do this for me.
       The individual is likely to get in touch with the pharmacy
       themselves, but when it comes to medication, I would feel better
       knowing that I pointed out the issue sooner than later. But I
       think that that is a choice that I would make... not something I
       must do.
       #Post#: 43701--------------------------------------------------
       Re: voicemail question
       By: Luci Date: December 13, 2019, 12:13 pm
       ---------------------------------------------------------
       [quote author=STiG link=topic=1439.msg43698#msg43698
       date=1576260058]
       [quote author=Amara link=topic=1439.msg43696#msg43696
       date=1576259707]
       I would probably call the pharmacy back to let them know their
       message did not reach the intended recipient. BUT, what I would
       do first is google the pharmacy and get the real number before I
       called.
       [/quote]
       If I felt the need to do something, this is the approach I would
       take.  I have done it in the past, actually.  It depends on how
       urgent the message sounds.
       [/quote]
       I almost always call back if the call sounds legitimate. I
       hadn’t thought about looking at another source to see if the
       caller is as claimed. Thanks.
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