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Bad Manners and Brimstone
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#Post#: 35520--------------------------------------------------
Dealing with a Big-Wig Director . . .
By: jpcher Date: July 29, 2019, 5:49 pm
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I know you're a Big-Wig Director and you have an awful lot on
your plate, but seriously, please learn to use the PRINT button
when you look at a .pdf if you wish to see it in print, rather
than on screen.
If that's too much trouble for you, please remember that you
have an Admin sitting right outside your office. Wouldn't it be
easier (and more efficient) to forward the email I sent to you
with the attached .pdf to Admin and ask her to please print it
for you?
Today BWD sent an email to someone Out Of State! asking her to
send me an email asking me to print a one page .pdf file for
her. She needed it right away.
BWD came back to my cube looking for the print, "Didn't OOS
email you? I need the print of the .pdf you sent me NOW." I said
"no, but I can print it for you, just give me a second." Just as
I hit the print button the email from OOS came through. So I
said "Here's her email." BWD said "Finally!" took the print from
the printer (did say "Thank You") and [s]st[/s]walked out.
I don't know if this is just a rant or if something can be done
about it. This is certainly not the first time it's happened
(sometimes she'll email me directly) but I find it ridiculous
and disruptive to my work. (I'm a graphic designer, often ignore
emails when I'm 'in the zone.')
Is there something that I can say to BWD like "Hey, I'm not your
Admin." or is this something that I just need to deal with
because she is a BWD?
#Post#: 35530--------------------------------------------------
Re: Dealing with a Big-Wig Director . . .
By: silversurfer Date: July 29, 2019, 8:14 pm
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That sounds super frustrating!!
What I would do is chat to the Admin and say 'hey - I've noticed
BWD sends me things to print. I'm not the best person for her to
send things to because I don't always have my email open. What
would be the best way to deal with this so your (as in admin and
BWD) office runs in the smoothest way?"
The other way would be just to forward any emails that come to
you from BWD with printing on to Admin. I'd probably want to get
admin on side first before doing that though!
#Post#: 35541--------------------------------------------------
Re: Dealing with a Big-Wig Director . . .
By: browzer11 Date: July 29, 2019, 10:49 pm
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Do your job and stop complaining about everything.
#Post#: 35544--------------------------------------------------
Re: Dealing with a Big-Wig Director . . .
By: Irishkitty Date: July 30, 2019, 7:25 am
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I had a similar thing happen in a job.
Small company, BWD was THE Boss. I started in reception (admin)
and moved into a different area in a separate building. It had
been about 6 months since I left. The current receptionist was a
guy, we'll call him Guy (I, and all the others before and after,
were women).
BWD emails me a letter he has typed up, asking me to print it
out. I didn't spot the email until lunchtime, at which point Guy
had left his office, I didn't have company headed paper so I had
to go to reception - in a different building, and right beside
BWD's office - back to my office, print, back to other building
and hand it to BWD.
So I polished my spine and asked him why he had asked me to
print it as I handed it to him. He spluttered and muttered
something about how I was 'good at that sort of thing', I
replied that Guy is perfectly capable of pressing print on a
letter and has a tray full of headed paper in his printer, while
I, in OTHER department, do not need to use headed paper and that
I thought I had left my reception responsibilities with the new
receptionist when I finished that role. He realised he had
awoken angry-kitty, so he semi-apologised and it didn't happen
again.
Anyway, it sounds as if it's not that clear cut with your BWD. I
would suggest that the next time BWD emails you or gets admin to
email you say something along the lines of: "Oh, I haven't seen
an email as I only check them every *half hour*, otherwise it's
disruptive to my work. I'll look for that now ... is there
something wrong with Admin's printer?" (*however often*).
#Post#: 35548--------------------------------------------------
Re: Dealing with a Big-Wig Director . . .
By: DaDancingPsych Date: July 30, 2019, 7:58 am
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I would also point out that Admin is the correct person for this
job with something similar to what Irishkitty has suggested. "Is
there a reason why Admin is unavailable to do this?" Maybe there
is a legitimate reason why Director is not asking Admin and then
you can decide if being the back-up is appropriate or not.
But I do find that these Big-Wig Directors seem to lose their
common sense with these sort of things. I don't know if they are
so busy that they fail to think it through or what, but
sometimes by giving them pause that the light bulb tends to go
on.
#Post#: 35555--------------------------------------------------
Re: Dealing with a Big-Wig Director . . .
By: Bada Date: July 30, 2019, 8:58 am
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[quote author=DaDancingPsych link=topic=1245.msg35548#msg35548
date=1564491501]
I would also point out that Admin is the correct person for this
job with something similar to what Irishkitty has suggested. "Is
there a reason why Admin is unavailable to do this?" Maybe there
is a legitimate reason why Director is not asking Admin and then
you can decide if being the back-up is appropriate or not.
But I do find that these Big-Wig Directors seem to lose their
common sense with these sort of things. I don't know if they are
so busy that they fail to think it through or what, but
sometimes by giving them pause that the light bulb tends to go
on.
[/quote]
If you do ask, I'd practice your tone of "extreme confusion or
worry". You don't want your boss to think you're being
insubordinate. You want BWD to think you're truly confused by
the process or worried about his admin.
#Post#: 35560--------------------------------------------------
Re: Dealing with a Big-Wig Director . . .
By: DaDancingPsych Date: July 30, 2019, 9:28 am
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[quote author=Bada link=topic=1245.msg35555#msg35555
date=1564495085]
[quote author=DaDancingPsych link=topic=1245.msg35548#msg35548
date=1564491501]
I would also point out that Admin is the correct person for this
job with something similar to what Irishkitty has suggested. "Is
there a reason why Admin is unavailable to do this?" Maybe there
is a legitimate reason why Director is not asking Admin and then
you can decide if being the back-up is appropriate or not.
But I do find that these Big-Wig Directors seem to lose their
common sense with these sort of things. I don't know if they are
so busy that they fail to think it through or what, but
sometimes by giving them pause that the light bulb tends to go
on.
[/quote]
If you do ask, I'd practice your tone of "extreme confusion or
worry". You don't want your boss to think you're being
insubordinate. You want BWD to think you're truly confused by
the process or worried about his admin.
[/quote]
100% agree. Tone is really everything.
#Post#: 35566--------------------------------------------------
Re: Dealing with a Big-Wig Director . . .
By: bopper Date: July 30, 2019, 10:01 am
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or act like you are helping them...
"BWD, it would probably be better if you asked Admin to print
this type of thing for you...I may be in a meeting or
concentrating on (thing that I do for work) so it would be
faster if Admin was responsible.
#Post#: 35567--------------------------------------------------
Re: Dealing with a Big-Wig Director . . .
By: Hmmm Date: July 30, 2019, 10:06 am
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How well do you know Admin. I'd probably start there with a
"Director has asked me to print out pdf's for him a couple of
times. Do you not have a pdf viewer on your computer that lets
you print? If not, I can show you how to install one."
Or the the next time the Director asks say with a smile "Sure
I'm happy to. Is Admin unable to print these pdf's? I can assist
her with setting it up if she doesn't. That way you don't have
to wait for me."
Director could be stuck back 15 years ago when you had to have
Adobe license installed to print these.
#Post#: 35568--------------------------------------------------
Re: Dealing with a Big-Wig Director . . .
By: Jem Date: July 30, 2019, 10:46 am
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I am not entirely clear on what your job is, and whether this is
something you should be expected to do, OP. I am guessing that
the BWD asked you for the hard copy because it was a PDF you
designed? If it truly is not in your job description to do this
I would explain that to BWD as PPs have suggested. "Oh, I can
certainly print this for you, but it may be easier and faster to
ask your admin to do it or to just print it from your own
email."
But I am guessing that it is something your boss expects you to
do, and if that is the case, I would recommend you do it.
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