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       #Post#: 34597--------------------------------------------------
       questions about my therapist
       By: Victoria Date: July 15, 2019, 5:53 pm
       ---------------------------------------------------------
       I started seeing a new therapist a month ago and I've had four
       sessions. The first session was devoted almost entirely to doing
       administrative things like photocopying my driver's license and
       insurance card, and going through a general questionnaire. I
       email the therapist from the email address that starts with
       "VictoriaSmith@."
       At the end of each session, she pauses and handwrites a bill
       memo with a "next appointment" reminder, and keeps the carbon
       copy. It's not an actual bill, since she bills my insurance
       company directly, it just seems to be a memo. I had been
       wondering why no claims had shown up on my insurance. Today I
       happened to glance the latest bill memo. It had the wrong first
       name on it. When I looked at the others, the only one on which
       she'd written my actual first name was the first. The names are
       not close at all, like a Meagan/Megan/Meghan situation, and
       instead of "Victoria Smith" the last three say "Becky Smith." In
       addition to that, in week two I was assigned some "homework"
       (after expressing my desire for structure) which she has
       forgotten about (at the fourth session she even commented, "I'll
       give you your first homework assignment next time.")
       Obviously I'll alert her to the error for billing purposes, but
       I'm honestly a bit hurt that she apparently thinks my name is
       Becky. However, I should have probably caught it before now-I
       saw the bill memos for my records and glanced at the amount to
       make sure it's correct, but have missed the "Patient Name"
       section three times.
       I'm not really sure what to do at this point or if this is an
       issue worth shopping for a new therapist over, and I'm also open
       to the possibility that I'm overreacting. If you think that this
       is worth raising and ending the relationship over, can you help
       me with the wording of the email?
       #Post#: 34598--------------------------------------------------
       Re: questions about my therapist
       By: Thitpualso Date: July 15, 2019, 6:24 pm
       ---------------------------------------------------------
       Dear Victoria,
       The success of both physical and emotional therapy depends on a
       certain relationship of trust and understanding between the
       therapist and the client.  Since your therapist hasn’t been able
       to get your name right after four sessions or remember what
       happened in earlier meetings, I would say this person is not a
       good fit for you.
       I’m not a professional in the field of therapy but I would
       advise you to run like a citizen of Tokyo fleeing Godzilla and
       find another therapist.  This one is not going to do you any
       good.
       #Post#: 34600--------------------------------------------------
       Re: questions about my therapist
       By: Winterlight Date: July 15, 2019, 7:36 pm
       ---------------------------------------------------------
       Yikes. I tend to agree that after four sessions she should have
       your name right, and if she can't manage that much, it's not
       really going to build your confidence and trust with her.
       #Post#: 34608--------------------------------------------------
       Re: questions about my therapist
       By: Bada Date: July 15, 2019, 10:50 pm
       ---------------------------------------------------------
       Insurance claims can take a long time to process, so it could be
       that is what's slowing it down.
       But it sounds like you haven't made a connection with this
       therapist at all. I'd cut my losses. It sounds like her style
       doesn't fit what you want/need I don't think you need to say
       anything long, just:
       Dear Therapist,
       I appreciate the help you have provided, but I feel like we're
       not a good fit. I would like to cancel my next session and all
       future sessions. Thank you.
       (I ran this language past a psychiatrist. He says be sure you
       clearly say you're leaving so they know they can close your
       file.  He also said, your therapist is a professional, she's not
       going to be mad if you move on.)
       #Post#: 34616--------------------------------------------------
       Re: questions about my therapist
       By: Chez Miriam Date: July 16, 2019, 5:02 am
       ---------------------------------------------------------
       This thread reminds me that I should go and post a glowing
       review on Google about my new therapist!
       She emailed me all the KYC stuff well before our appointment,
       and I filled it in a emailed it back to her, so our entire
       session was spent dealing with my problem [she even ran the
       session over, because she felt I needed help then-and-there, and
       she had no-one next], and has emailed me since to check I'm
       doing OK and coping with the homework.
       I only changed therapists because the last session with my
       previous chap was so marked a contrast to our others sessions:
       he didn't provide the CD he promised, seemed a bit cross with
       me, and repeated several times that I 'knew how to handle this';
       if I'd felt that way, I wouldn't have made the appointment. :-\
       Because I was paying to see him privately, I just didn't make
       any further appointments, but if it's through your insurance, I
       would use Bada's wording to terminate the relationship and find
       the energy to make the efforts to find a therapist that suits
       you; I'm not convinced you will make the best progress with
       someone who seems this sloppy?
       If you were saying "I'm a bit concerned about the paperwork, and
       don't want to leave her because she's a fantastic therapist;
       help!" I wouldn't be advising seeking someone new, but she
       doesn't seem to have made the necessary connection with you,
       does she?  Easier to change now than later.
       #Post#: 34628--------------------------------------------------
       Re: questions about my therapist
       By: DaDancingPsych Date: July 16, 2019, 7:36 am
       ---------------------------------------------------------
       I am not a therapist. But I am terrible with names and
       remembering things. I use coping mechanisms, like writing things
       down! Before every session, I would be reviewing my notes from
       the previous one to ensure that I had your name right and if
       there was anything that I needed to remember (like homework.)
       Again, I am not a therapist and don't know what the norm is, but
       these seem like fairly simple thing to do.
       I agree, you need to make a connection with this person and
       unless there is a reason why you would stay, I would move on. I
       would want to work with someone who is fully invested in my
       sessions from week to week.
       #Post#: 34636--------------------------------------------------
       Re: questions about my therapist
       By: Chez Miriam Date: July 16, 2019, 9:28 am
       ---------------------------------------------------------
       [quote author=Chez Miriam link=topic=1229.msg34616#msg34616
       date=1563271352]
       This thread reminds me that I should go and post a glowing
       review on Google about my new therapist!
       <snip>
       [/quote]
       I went from this thread, and posted my review, and came back
       from doing something else to find a lovely email from New
       Therapist thanking me for my review, and saying she is glad I'm
       doing so well...
       That is the sort of therapist everyone deserves; please don't
       settle for less.
       [quote author=DaDancingPsych link=topic=1229.msg34628#msg34628
       date=1563280564]
       I am not a therapist. But I am terrible with names and
       remembering things. I use coping mechanisms, like writing things
       down! Before every session, I would be reviewing my notes from
       the previous one to ensure that I had your name right and if
       there was anything that I needed to remember (like homework.)
       Again, I am not a therapist and don't know what the norm is, but
       these seem like fairly simple thing to do.
       I agree, you need to make a connection with this person and
       unless there is a reason why you would stay, I would move on. I
       would want to work with someone who is fully invested in my
       sessions from week to week.
       [/quote]
       DDP is right: reminding yourself of a name seems pretty basic
       from a professional, especially one who is being paid to care
       (amongst other things) about your feelings of self-worth and
       self-esteem.
       #Post#: 34641--------------------------------------------------
       Re: questions about my therapist
       By: Hmmm Date: July 16, 2019, 9:43 am
       ---------------------------------------------------------
       I would start looking for a different therapist. Red flags for
       me is she is not reviewing her notes on your case (forgotten
       homework) prior to your appointment. I could see this happening
       a few times over many years of therapy but since you are in the
       early days, I would think she would be putting more effort in.
       The other red flag is you saying you spent the first session on
       administrative work. Those are things that should be done
       outside of session and you not be billed an hourly rate for her
       time.
       #Post#: 34667--------------------------------------------------
       Re: questions about my therapist
       By: JeanFromBNA Date: July 16, 2019, 1:39 pm
       ---------------------------------------------------------
       [quote author=Hmmm link=topic=1229.msg34641#msg34641
       date=1563288223]
       I would start looking for a different therapist. Red flags for
       me is she is not reviewing her notes on your case (forgotten
       homework) prior to your appointment. I could see this happening
       a few times over many years of therapy but since you are in the
       early days, I would think she would be putting more effort in.
       The other red flag is you saying you spent the first session on
       administrative work. Those are things that should be done
       outside of session and you not be billed an hourly rate for her
       time.
       [/quote]
       Came here to say that.  If she's billed your insurance for a
       session spent on administrative work, it's probably against
       their policy, and you should alert the company.
       #Post#: 34695--------------------------------------------------
       Re: questions about my therapist
       By: Winterlight Date: July 16, 2019, 4:03 pm
       ---------------------------------------------------------
       [quote author=Bada link=topic=1229.msg34608#msg34608
       date=1563249026]
       Insurance claims can take a long time to process, so it could be
       that is what's slowing it down.
       But it sounds like you haven't made a connection with this
       therapist at all. I'd cut my losses. It sounds like her style
       doesn't fit what you want/need I don't think you need to say
       anything long, just:
       Dear Therapist,
       I appreciate the help you have provided, but I feel like we're
       not a good fit. I would like to cancel my next session and all
       future sessions. Thank you.
       (I ran this language past a psychiatrist. He says be sure you
       clearly say you're leaving so they know they can close your
       file.  He also said, your therapist is a professional, she's not
       going to be mad if you move on.)
       [/quote]
       And if she does get mad? You know you definitely made the right
       decision!
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