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#Post#: 34567--------------------------------------------------
Re: Need help dealing with a co-worker
By: Hanna Date: July 15, 2019, 1:51 pm
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[quote author=spunkyboy08 link=topic=1219.msg34505#msg34505
date=1563122044]
This particular co-worker has been & still is insubordinate to
the front end supervisors, the assistant front end manager & the
front end manager.
He has stated that he “had put his foot down” when he is told to
go on break either by one if the front end supervisors or by one
if the front end managers because he did not want to go on break
at that time.
He has also stated that he has told the front end manager that
he will not go on break when told to when does not want to at
that time.
[/quote]
Does this effect your work directly?
#Post#: 34575--------------------------------------------------
Re: Need help dealing with a co-worker
By: spunkyboy08 Date: July 15, 2019, 2:47 pm
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The problem I & my co workers are having is that his behavior is
causing unnecessary conflict & stress. His being insubordinate,
even though it does not affect our jobs per say, working in that
atmosphere causes stress.
I have worked in the past for a client & a manager who both
caused unnecessary stress & conflict.
I was not happy back then.
I do not like seeing unhappy co workers.
& I can feel the stress & conflict.
#Post#: 34577--------------------------------------------------
Re: Need help dealing with a co-worker
By: Chez Miriam Date: July 15, 2019, 2:56 pm
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It's incredibly corrosive to morale to see one employee being
allowed to get away with behaviour that would have anyone else
disciplined or even fired...
Are the management aware of what's going on?
#Post#: 34590--------------------------------------------------
Re: Need help dealing with a co-worker
By: Isisnin Date: July 15, 2019, 4:24 pm
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[quote author=Chez Miriam link=topic=1219.msg34563#msg34563
date=1563215203]
Isisnin's post reminded me of someone I used to work with:
every.single.thing they felt the need to interfere in, I said
"you'll have to ask the supervisor about that". I don't think
he ever did, but he did (eventually) get the message that I
wasn't going to answer any of his questions with anything other
than advice to speak to someone who had more power than I did to
change anything.
[/quote]
And you've reminded me I've got someone like this now!
She was out on medical leave and now she's back. My customer
asked for something that was put on hold for them. So I said
"ok, I'll go get it." and started to walk to the hold area.
Co-worker pointed and said "Holds are kept over there.". She's
worked there less than a year while I'm almost 6.
I need to start practicing "Thank you. I know that." moving on
to "Thank you. I know that. I'll ask you for help when I need
it." then onto "As I explained I'll ask you when I need help."
Oy!
#Post#: 34614--------------------------------------------------
Re: Need help dealing with a co-worker
By: Chez Miriam Date: July 16, 2019, 4:34 am
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[quote author=Isisnin link=topic=1219.msg34590#msg34590
date=1563225894]
[quote author=Chez Miriam link=topic=1219.msg34563#msg34563
date=1563215203]
Isisnin's post reminded me of someone I used to work with:
every.single.thing they felt the need to interfere in, I said
"you'll have to ask the supervisor about that". I don't think
he ever did, but he did (eventually) get the message that I
wasn't going to answer any of his questions with anything other
than advice to speak to someone who had more power than I did to
change anything.
[/quote]
And you've reminded me I've got someone like this now!
She was out on medical leave and now she's back. My customer
asked for something that was put on hold for them. So I said
"ok, I'll go get it." and started to walk to the hold area.
Co-worker pointed and said "Holds are kept over there.". She's
worked there less than a year while I'm almost 6.
I need to start practicing "Thank you. I know that." moving on
to "Thank you. I know that. I'll ask you for help when I need
it." then onto "As I explained I'll ask you when I need help."
Oy!
[/quote]
Shall I do a bulk order of SpinePolish, and we can all take a
can home? ;) ;D
Good luck, Isisnin, and I'm sorry for reminding you of your
colleague; it's so nice when we totally forget these people,
isn't it?
#Post#: 34620--------------------------------------------------
Re: Need help dealing with a co-worker
By: Aleko Date: July 16, 2019, 6:02 am
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It sounds as though the management (who knows how far up the
hierarchy?) decided to virtue-signal by Taking On A Special
Needs Worker, which they could put in their annual report and
press material to show how socially responsible Company X is,
and never even considered that if you take on a special needs
worker, not only they but their co-workers and managers need
support and a set of clear guidelines on how to best help this
person to be a happy and productive member of the team, and how
to address any problems that may arise.
I think the team need to go to their manager as a body and say
'we don't have any training or guidance how to help Barry, and
as a result difficulties do often arise which are impacting on
customer service, and can't be pleasant for him either. Please
set up some training for us, and give us guidelines, and we're
sure that will improve everyone's morale and productivity.'
That could help not only you but your managers. They can't be
happy simply letting one of their workers take or refuse to take
his break at the scheduled time; the fact that they are supinely
allowing that suggests that they have also been left without any
kind of help or guidance, and are terrified of being accused of
discrimination or lack of compassion if they refuse him
anything. A request from their team is evidence they can show to
their own superiors that training and guidelines are needed,
without admitting any timidity or incompetence in themselves!
#Post#: 34648--------------------------------------------------
Re: Need help dealing with a co-worker
By: spunkyboy08 Date: July 16, 2019, 10:19 am
---------------------------------------------------------
[quote author=Aleko link=topic=1219.msg34620#msg34620
date=1563274924]
It sounds as though the management (who knows how far up the
hierarchy?) decided to virtue-signal by Taking On A Special
Needs Worker, which they could put in their annual report and
press material to show how socially responsible Company X is,
and never even considered that if you take on a special needs
worker, not only they but their co-workers and managers need
support and a set of clear guidelines on how to best help this
person to be a happy and productive member of the team, and how
to address any problems that may arise.
I think the team need to go to their manager as a body and say
'we don't have any training or guidance how to help Barry, and
as a result difficulties do often arise which are impacting on
customer service, and can't be pleasant for him either. Please
set up some training for us, and give us guidelines, and we're
sure that will improve everyone's morale and productivity.'
That could help not only you but your managers. They can't be
happy simply letting one of their workers take or refuse to take
his break at the scheduled time; the fact that they are supinely
allowing that suggests that they have also been left without any
kind of help or guidance, and are terrified of being accused of
discrimination or lack of compassion if they refuse him
anything. A request from their team is evidence they can show to
their own superiors that training and guidelines are needed,
without admitting any timidity or incompetence in themselves!
[/quote]
I like this idea.
#Post#: 34659--------------------------------------------------
Re: Need help dealing with a co-worker
By: Chez Miriam Date: July 16, 2019, 12:35 pm
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Please do let us know if you try Aleko's idea, spunkyboy08, and
if so what response you receive - fingers crossed for a positive
reaction.
#Post#: 35085--------------------------------------------------
Re: Need help dealing with a co-worker
By: spunkyboy08 Date: July 22, 2019, 11:20 am
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There has been ongoing evaluations at work for all of the
front-end employees, this includes the baggers/courtesy clerks
and the cashiers.
Today I posted this on another forum I am a member of, and one
reply was this...
Finding the worst employees in order to start the process of
firing them?
So, perhaps my employer wants to fire this employee, but needs
to do this in a way that does not get them in legal hot water.
#Post#: 35088--------------------------------------------------
Re: Need help dealing with a co-worker
By: Chez Miriam Date: July 22, 2019, 12:24 pm
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[quote author=spunkyboy08 link=topic=1219.msg35085#msg35085
date=1563812442]
There has been ongoing evaluations at work for all of the
front-end employees, this includes the baggers/courtesy clerks
and the cashiers.
Today I posted this on another forum I am a member of, and one
reply was this...
Finding the worst employees in order to start the process of
firing them?
So, perhaps my employer wants to fire this employee, but needs
to do this in a way that does not get them in legal hot water.
[/quote]
It could well be that, but what a shame they don't seem to have
tried to moderate/ameliorate his behaviour first, if that is the
case.
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