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       #Post#: 33133--------------------------------------------------
       Re: addressing haircut dissatisfaction with hairdresser
   DIR By: NFPwife
       Date: June 19, 2019, 7:47 pm
       ---------------------------------------------------------
       I'm glad the owner is doing it over. I've found that some
       stylists are reluctant to go "Full Monty" when you want a lot
       taken off. Especially if they haven't heard you talking about it
       for a while. I was in NYC, my hair was limp and on my nerves and
       I went into a unisex barbershop and asked for a chin
       length bob from hair three inches my shoulders. The stylist
       asked three times if I was sure and asked if I'd had short hair
       before.
       Not that that excuses Nicole's actions because you clarified
       multiple times and were quite clear.
       I hope it turns out exactly like you want it!
       #Post#: 33141--------------------------------------------------
       Re: addressing haircut dissatisfaction with hairdresser
   DIR By: Hmmm
       Date: June 20, 2019, 9:34 am
       ---------------------------------------------------------
       I like the style. I hope the owner is able to correct the cut
       for you. Maybe start out asking if there is a reason based on
       your hair texture this style wouldn't work for you.
       #Post#: 33143--------------------------------------------------
       Re: addressing haircut dissatisfaction with hairdresser
   DIR By: CamelliaHouse
       Date: June 20, 2019, 10:05 am
       ---------------------------------------------------------
       I'm glad you contacted the owner. In my opinion, that is the
       best way to handle the situation.
       Many years ago I suffered through the experience of having my
       hair cut by an arrogant individual (a professional, senior
       stylist) who completely disregarded my request, going so far as
       to say that my desired haircut was too boring and he would give
       me the best, trendiest cut for my face. I was young (early 20s)
       and gave up after protesting a couple of times. He was rude,
       intimidating, and made me feel really small.
       Afterward, I shared my dissatisfaction with the salon owner and
       I'm ever so glad I did: they apologized profusely, promised to
       speak with the stylist, and proceeded to hand over a bag of
       full-size Aveda products (my choice) that amounted to well over
       $100. Less than 6 months later, I heard that the stylist had
       been let go from the salon.
       #Post#: 33190--------------------------------------------------
       Re: addressing haircut dissatisfaction with hairdresser
   DIR By: syfygeek
       Date: June 21, 2019, 9:47 am
       ---------------------------------------------------------
       --- Quote from: Isisnin link ---
       >
       > Well, I called and spoke to the owner. She said she didn't
       understand what could have happened as Nicole has 10 years
       experience and no complaints. The owner offered to cut my hair.
       So we set up an appointment for tomorrow at 5:45 pm. I'm
       bringing the pics.
       >
       > The pics are Googledoc which can't be attached, but I've
       attached is an image of the type of cut I want (and which
       usually looks good on me). It's Marlo Thomas on Friends which
       was rerunning today. Hope that's a good sign!
       >
       --- End Quote ---
       I have to know- how did your hair turn out? Did you get your
       layers?
       #Post#: 33195--------------------------------------------------
       Re: addressing haircut dissatisfaction with hairdresser
   DIR By: Twik
       Date: June 21, 2019, 10:21 am
       ---------------------------------------------------------
       --- Quote from: Hanna link ---
       >
       > I’d just call her and say I gave this a shot but it’s not what
       I asked for and I’d like to come in so you can fix it.  That’s
       all, matter of fact, no scene needed.
       >
       > If she gives you grief just leave a fair, honest review online
       and find someone that listens.
       >
       --- End Quote ---
       But I don't think this stylist is the person to fix it. She
       didn't fix it at the time, when she was asked.
       #Post#: 33207--------------------------------------------------
       Re: addressing haircut dissatisfaction with hairdresser
   DIR By: jpcher
       Date: June 21, 2019, 1:06 pm
       ---------------------------------------------------------
       My DD#2 is an owner of a hair salon. She would take any comments
       into serious consideration, especially if it were negative,
       either at the time of check out or with a follow-up call. So
       good for you for contacting the owner.
       However, your comment:
       --- Quote from: Isisnin link ---
       >
       > She responded that my hair would be shoulder length when it
       dried.
       >
       --- End Quote ---
       and the photo that you showed? Are two different things.
       DD#2 is not here for her professional comment but I feel that I
       have enough knowledge to say that the hair style in the Marlo
       Thomas photo you showed did not happen with natural air drying.
       It is blown dried with technique using brushes and talent. The
       bit of a 'poof' on the top? Another specialty. Yes, it's a
       beautiful style but it's not a wash and wear, it takes work to
       achieve that look.
       I take it you did not ask for a blow dry style treatment.
       Perhaps the stylist did give you the correct cut, but without
       the follow-up blow dry and additional styling? I can see why you
       were disappointed.
       Please keep us updated as to your return visit with the owner.
       #Post#: 33220--------------------------------------------------
       Re: addressing haircut dissatisfaction with hairdresser
   DIR By: OnyxBird
       Date: June 21, 2019, 5:07 pm
       ---------------------------------------------------------
       --- Quote from: jpcher link ---
       >
       > My DD#2 is an owner of a hair salon. She would take any
       comments into serious consideration, especially if it were
       negative, either at the time of check out or with a follow-up
       call. So good for you for contacting the owner.
       >
       > However, your comment:
       >
       > [quote author=Isisnin link=topic=1195.msg33056#msg33056
       date=1560905496]
       > She responded that my hair would be shoulder length when it
       dried.
       >
       --- End Quote ---
       and the photo that you showed? Are two different things.
       DD#2 is not here for her professional comment but I feel that I
       have enough knowledge to say that the hair style in the Marlo
       Thomas photo you showed did not happen with natural air drying.
       It is blown dried with technique using brushes and talent. The
       bit of a 'poof' on the top? Another specialty. Yes, it's a
       beautiful style but it's not a wash and wear, it takes work to
       achieve that look.
       I take it you did not ask for a blow dry style treatment.
       Perhaps the stylist did give you the correct cut, but without
       the follow-up blow dry and additional styling? I can see why you
       were disappointed.
       Please keep us updated as to your return visit with the owner.
       [/quote]
       That might be a factor if the OP had just walked out of the
       salon and didn't like the way it looked, but I don't think it's
       likely to factor in here. The OP posted four days after the
       initial haircut, so she's had time to see how it looks dry and
       how it styles at home, and she's apparently had this style
       before and presumably knows how to handle it (the post with the
       image said "I've attached is an image of the type of cut I want
       (and which usually looks good on me)"). I also got the
       impression that the comments about "when it dried" happened
       midway through the appointment, i.e., when she seemed to have
       finished cutting and was moving on to next steps before reaching
       the length the OP wanted, not when the OP was ready to walk out
       the door, so she could very well have dried it after the OP gave
       up arguing.
       Do you usually have to ask your stylist to blow dry your hair
       after they've gotten it wet to cut it?  ??? I don't think I've
       ever had to proactively ask for a stylist to dry my hair. I've
       been to (usually cheap chain) salons that don't wash your hair
       unless requested as an add-on service, but if they need to wet
       the hair to cut it, they use a spray bottle, and if they get it
       wet (by washing or spray bottle), then they either blow it dry
       as a matter of course or ask if I'd like it blown dry or left
       damp to air dry. When they blow it dry, they do so using a brush
       to make it come out looking nice--not a labor-intensive fancy
       styling, but they don't just dry it carelessly and leave it dry
       but looking limp/messy/etc. If I walked in with dry hair and a
       stylist wet it down for cutting, I expect them to return my hair
       to a dry state before I leave unless I tell them otherwise--I
       would not be impressed if they wet my hair down and then acted
       like it getting it dried was a separate service that I needed to
       ask for.
       #Post#: 33225--------------------------------------------------
       Re: addressing haircut dissatisfaction with hairdresser
   DIR By: Isisnin
       Date: June 21, 2019, 7:59 pm
       ---------------------------------------------------------
       So the owner gave me a layered cut. just what I had been
       wanting, asked for, and showed pictures of. Yea! Have gotten
       compliments on it which I didn't get on the prior cut.
       Everything went well. The prior hairstylist, Nicole, was there
       but had a client. She gave me a smile and I smiled and nodded
       back.
       I kinda would have liked to talked to Nicole and perhaps solve
       the mystery about why she didn't layer my hair. But it's
       probably best we didn't talk.
       I'll probably go back since I did get a cut I like.
       Jpcher, I don't really understand your post.
       --- Quote from: jpcher link ---
       >
       > However, your comment:
       >
       > [quote author=Isisnin link=topic=1195.msg33056#msg33056
       date=1560905496]
       > She responded that my hair would be shoulder length when it
       dried.
       >
       --- End Quote ---
       and the photo that you showed? Are two different things.
       [/quote]
       Marlo Thomas' hair is shoulder length. Or rather, the hair that
       is at the bottom is shoulder length. The middle hair is shorter
       and the hair laying on top is even shorter. Those different
       lengths together is a layered cut. That's what I have now with
       the cut the owner gave me. The owner understood what I meant by
       a layered cut and she understood the pictures.  And remember,
       Marlo Thomas' picture is not what I showed at the salon. Those
       were Google docs (gdoc) which I couldn't load here.
       I understand that when actors are filming a scene, they have
       hairdressers and makeup artists right there that not only prep
       and primp them before filming starts, they are prepped and
       primped between takes.
       My issue with Nicole's cut was that it supposed to be layered
       but she cut it all one length. And she cut it 1 1/2" (at least)
       below the shoulders, not shoulder length as I had said. For some
       reason Nicole thought my hair would dry 1 1/2" shorter than when
       wet. My hair does not do that. It only shortens about 1/4" when
       it dries. So on my insistence she did cut it shoulder length.
       Anyways, all is well that ends well.
       #Post#: 33226--------------------------------------------------
       Re: addressing haircut dissatisfaction with hairdresser
   DIR By: jpcher
       Date: June 21, 2019, 8:28 pm
       ---------------------------------------------------------
       My apologies, Isisnin.
       I'm suffering with a horrible head cold and probably should not
       have posted when I wasn't thinking straight. Just because my
       DD#2 is a hair stylist is not a reason to second guess your
       judgement on your own hair. You know your head and preferences
       much better that I do. Please forgive my rude comments.
       Yea! To getting the cut and style that you wanted! ;D
       #Post#: 33228--------------------------------------------------
       Re: addressing haircut dissatisfaction with hairdresser
   DIR By: Isisnin
       Date: June 21, 2019, 8:53 pm
       ---------------------------------------------------------
       All's good Jpcher,
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