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Violet Black
HTML https://authorvioletblack.createaforum.com
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#Post#: 6--------------------------------------------------
Staff Guidelines.
DIR By: Violet Black
Date: September 13, 2014, 10:28 am
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Author Black's moderators must work within these guidelines.
Qualities
You must possess leadership capabilities, a good attitude, kind
demeanor, good speaking and grammar skills (you must be able to
communicate clearly in English), basic understanding of the
features of the community software, the ability to stimulate
discussion, distinguish a violation of our User Guidelines and
aggressively moderate this community, work in a team environment
and, finally, have pride in your work and be dedicated to the
success of
HTML http://www.authorvioletblack.com
It's required that staff members provide me with their real name
for display on our staff page as well as a current mailing
address, at all times (it can be work, P.O. Box, home, etc. just
as long as it reaches you).
Participation
Author Violet Black's, moderators are expected to visit the
forums at a minimum of two, days per week and/or two, hours per
week.
Although you are encouraged to start topics and reply to topics
where you see fit, your main function is to make sure that the
users of this community are abiding by our User Guidelines.
On your routine visit to this site, you should read a variety of
topics - but above all, do not avoid hot button issues just
because you are not taking part. Controversial and debatable
issues will generally spawn the most violations. So, those are
the topics you will want to hit hardest on your visits.
Carefully consider each post, but be aggressive in your
approach. We can always fix mistakes, but the mistake of leaving
a violation in public is one that we want to avoid.
If a user does violate our guidelines, they must be contacted
via private message using our Contact Templates, which will be
accessable to you from the mod board and necessary password.
You should remove any threads and posts that are in violation of
our guidelines. You do so by moving them and all of their direct
replies to the Trash Bin.
Your moderation tools can be found on the navigation bar, When
moving a topic, you must select the forum that you want to move
it to and decide whether or not to leave a shadow topic. If you
are moving the topic to the Trash Bin, do not leave a shadow. If
you are moving the topic from a public forum to another public
forum, leave a shadow. If you spot a topic that is not posted in
the most appropriate forum, please move it to the forum. When
splitting a topic..
If a user makes a reply that violates our guidelines and the
thread that they replied to would normally be alright, just
remove that post using the split function in the community
software. Be sure to remove any posts that reference or were in
reply to the post that violated the guidelines. Move it to the
Trash Bin. Again, they must be contacted via private message
using our Contact Templates. Please note that we do not ever
permanently delete posts. Any post that is removed or deleted
from public view is moved to the Trash Bin.
If a contact template doesn't exist for the type of violation
that you are dealing with, feel free to make one and post it on
the Contact Templates thread.
If, during a single visit of yours to the community, you have
spotted a user who has violated our guidelines in more than one
post or instance, please combine all of the violations into one
notification private message. Please do not send private
messages one after another for individual violations wherever
you can help it. You can help minimize this by completing your
routine look throughout the forums and splitting off any
violations while you do so, leaving them open individually in a
separate window or tab and then coming back to them once you
have had a complete look through the forums. Then, you can
document and handle them as needed. Feel free to combine contact
templates to achieve the desired effect of covering various
types of violations inside of a single message.
For all violations, be sure to start or respond to the
appropriate thread in the Problem Users forum. Every user who
violates our User Guidelines has a thread in this forum with
their username as the title.
To check if a thread has already been created for a given user,
you can use the search function by searching for their exact
username and limiting your search to the Problem Users forum.
If a user responds to your private message, help them in the
most polite and kind way possible. However, if their message is
disrespectful or further violates our User Guidelines - do not
respond to the message. Post the entire message in their Problem
Users thread and I will handle it.
If a user contacts you via e-mail, instant messenger, etc. in
regard to a violation or other sensitive site related matter,
please document it in Problem Users (if appropriate) and then
respond to them through the private message system, asking them
to correspond with you through private messages instead of
e-mail, instant messenger, etc. This allows the conversation to
be officially documented and tracked, should something come out
of it that requires action.
If a thread is going in circles or getting repetitive (the issue
has been talked to death and is at its end), you can close it.
Wherever possible, you should try to keep a thread open and in
public. Closing a thread is not an appropriate response to a
violation or dispute. Split violations off, take care of them
and leave the thread. Do not close a thread and leave the
violations in public where they can continue to do harm. They
still need to be removed and handled.
Duplicate threads posted in the same forum within a short period
of time and duplicate posts posted on the same thread within a
short period of time are not considered violations. They are to
be considered accidents. Simply move the thread(s)/split the
post(s) off into the Trash Bin and reply to the newly created
thread in the Trash Bin noting that it was a duplicate or make
"Duplicate" the subject of the thread when splitting. There is
no need to document in Problem Users or send a private message.
If a user repeatedly violates our guidelines and shows a
disregard for the staff of the site, it is a possibility that
they will be banned. However, it is I alone that will make this
distinction and until I do, just handle all violations as
business as usual. Please do not make assertions as to who
should be banned and who shouldn't.
If, at any time, you have an issue with another staff member or
feel that they may have made a serious mistake, please contact
me privately and I will handle it. Do not confront your fellow
staff members on any serious issues. If you have a post removed,
a decision that you made is reversed or you are otherwise
corrected, please do not take it personally. Please make a note
of it to prevent it from happening again and ask questions to
further understand, if necessary.
Please consult our Situations Guide for further, more specific
information on the handling and distinguishing of certain types
of violations.
You Are an Example
It is important that you realize that you are an example of this
community and should carry yourself as such at all times. You
should always act in a responsible and polite manner. Do not
allow yourself to appear abusive, rude or inappropriate. It is
your job to cool down threads - not heat them up.
Our User Guidelines apply to you and then some. You are held to
a higher standard than regular members. You should not approach,
let alone push, the limitations of our User Guidelines.
To that end, do not publicly discuss action taken against any
user. Do not post "I have removed Joe's posts as they were full
of vulgarities" or "You have been warned" or "Keep this up and
I'll remove your posts" or anything of the sort. We handle all
of our business privately. If someone violates our User
Guidelines, their posts are removed and we handle it. We do not
post about specific actions taken against specific users
publicly.
Staff Forums
The staff forums are for current staff members to privately
discuss issues relevant to the community. What is said in these
forums is to be kept between current staff members only.
If you have any questions about anything at any time, please
feel free to contact me via private message or via e-mail at
admin@authorvioletblack.com
Thank you for your contributions to www.authorvioletblack.com
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