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       #Post#: 8--------------------------------------------------
       Who confirms an appointment via SMS
       By: Md Raihan Date: September 16, 2023, 3:43 am
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       Who confirms an appointment via SMS? Nobody! With RCS things
       will change, as user interaction will be simpler and more
       intuitive. An open rate similar to SMS To this day, SMS
       continues to have the highest opening rate over WhatsApp, email
       or social networks. With the RCS, being a very similar system,
       we could see a very similar rate. This point, along with the
       previous ones, make the new RCS system one of the most important
       marketing tools today. Send comment Your email address will not
       be published.
       Mandatory fields are marked with * Customer Service Law: what
       you should know for your call center June 1, 2022 | Call centers
       | 0 Comments The Council of Ministers has just approved the
       draft Law on Customer Service Services . The standard, proposed
       by the Ministry of Consumer Affairs, will be sent to Congress
       for approval. There are several points that you should know if
       you have a call center or if you have a customer service . The
       law aims to improve customer service in all companies, end long
       waits, reduce the use of robots and shorten the limit of days
       for a resolution.
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       The keys to the new Customer Service Law Phone Number List
  HTML https://aolists.com/
       If you have a company and it offers
       customer service, you should be aware of some of the new
       guidelines proposed in this law . If it comes into force, it
       will be necessary to adapt the call centers and also the staff.
       Telephone waiting time: the wait for a call for general
       information, queries or problem solving will be limited to 3
       minutes  that provide recurring services. Personal and
       professional treatment: a client can demand to be attended by a
       real person and not by a robot. You can also demand to speak
       with a person with specific knowledge about the subject she is
       dealing with.
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