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#Post#: 170--------------------------------------------------
Loss of Contacts after being hacked
By: PaulineMcS Date: March 1, 2013, 12:03 pm
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My email account has been hacked - I changed my password and
that seems to be ok but I have lost
my "contacts list". Is there a way of getting it back or do I
have to trawl through my emails to recreate
it?
Thanks
Pauline McS
#Post#: 171--------------------------------------------------
Re: Loss of Contacts after being hacked
By: Intelinside Date: March 2, 2013, 4:44 am
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i imagine if the account was hacked they have wiped out the
contact list, I think your best bet would be to email the
helpline/support section. Explain the situation, you will need
to prove ownership of the account (don't send any details until
they request it) Then ask if its possible to have the data
re-instated from their backups. i feel sure they will have these
but if they are willing to do it will be another matter.
Geoff
#Post#: 172--------------------------------------------------
Re: Loss of Contacts after being hacked
By: PaulineMcS Date: March 2, 2013, 7:12 am
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Thanks Geoff, I will try that.
Pauline McS
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